Client Partner

• Partner with the EP on service delivery specifically around Consultation and engagement planning & preparation
• Assist EP with building meeting agenda and clarify participants’ roles in consultation calls
• Create starter decks for strategic meetings
• Attend all Consultation calls requested by the EP
• Deliver agreed content and capture and curate notes that document the topics discussed and agreed-upon actions
• Draft PCFUs and take action on agreed-upon follow-up items
• Work with client & internal Gartner partners to ensure clients are registered for events
• Lead the facilitation of client engagement, partnering with Gartner teams
• Support client with ad-hoc requests for access to Gartner content
• Share feedback, insights and learnings from other interactions and relevant experiences with EPs
• Review & align with EP on the Value Plan for each client

Client Success Partner – GBS

• Lead Client Care Operations North America wide.
• Standardize service processes.
• Coach Client Care leaders.
• Develop training programs.
• Monitor KPIs and customer feedback.
• Lead workforce planning.
• Partner with Operations.
• Drive continuous improvement.
• Present performance insights to leadership.

Manager, Client Care Operations

• Act as a subject matter expert in business-specific domains, leading strategic conversations with senior stakeholders to identify partnership, growth, and expansion opportunities.
• Collaborate cross-functionally with product, sales, and support teams to deliver tailored solutions that drive adoption, satisfaction, and measurable impact.
• Build strong relationships with clients, proactively engage across the lifecycle, and enable value realization
• Develop a deep understanding of clients’ business objectives and collaborate with clients to build a joint success plan with milestones and measurable KPIs to achieve desired outcomes through product adoption
• Proactively analyze client health and product usage data, and take necessary actions to mitigate risk, improve product adoption, deliver business value outcomes, and reduce churn
• Act as a strategic advisor, bringing forward expansion opportunities and insights to sellers, and influencing product roadmaps based on client feedback
• Capture, communicate, and bring forward expansion recommendations from customer insights to sellers
• Act as a liaison between product management and clients; partner with sales & professional services teams
• Participate in the renewal process and articulate the renewal value story to clients

Client Success Manager – II

• Act as a subject matter expert in business-specific domains, leading strategic conversations with senior stakeholders to identify partnership, growth, and expansion opportunities.
• Collaborate cross-functionally with product, sales, and support teams to deliver tailored solutions that drive adoption, satisfaction, and measurable impact.
• Build strong relationships with clients, proactively engage across the lifecycle, and enable value realization.
• Develop a deep understanding of clients’ business objectives and collaborate with clients to build a joint success plan with milestones and measurable KPIs to achieve desired outcomes through product adoption.
• Proactively analyze client health and product usage data, and take necessary actions to mitigate risk, improve product adoption, deliver business value outcomes, and reduce churn.
• Act as a strategic advisor, bringing forward expansion opportunities and insights to sellers, and influencing product roadmaps based on client feedback.
• Capture, communicate, and bring forward expansion recommendations from customer insights to sellers.
• Act as a liaison between product management and clients; partner with sales & professional services teams.
• Participate in the renewal process and articulate the renewal value story to clients.

• Support the development and execution of strategic and tactical business development plans to drive profitable revenue growth over a 1-3+ year horizon.
• Identify and cultivate relationships with key decision-makers in state procurement offices, state governmental and quasi-governmental agencies and entities, and public institutions, to drive growth within assigned accounts.
• Maintain robust tracking via CRM of relationship building activities with decision makers and influencers in state governmental and quasi-governmental agencies and entities.
• Drive and manage opportunities from identification to qualification, proposal, and close.
• Partner with the State Health leadership team to shape business development strategies, strengthen the pipeline, and drive profitable growth.
• Conduct market research and competitive analysis to inform business development strategies.
• Collaborate with the Manatt Health and firmwide business development, marketing and communications leadership teams to ensure State Health experience and capabilities are leveraged in proposals and other marketing and business development activities.
• Provide regular updates and insights on state priorities, procurement activity, and legislative or policy developments to State Health leadership.
• Support the State Health and business development teams in building and sustaining relationships with state and local health government state procurement offices, including with contract managers and chief procurement officers.
• Sustain key client relationships via partnership with engagement management teams throughout the opportunity and engagement lifecycle, ensuring consistent client impact and satisfaction.
• Build and share relationship maps with key stakeholders for increased relationship building.
• Facilitate quarterly meetings with the State Health business group leaders, as well as Manatt Health and Firmwide leadership to align business development plans and progress.
• Maintain accurate accounts of client interactions and feedback in a CRM.
• Work closely with professionals and business professionals alike, including the broader marketing and business development, competitive intelligence, risk management, engagement management, and practice management teams to seamlessly support client engagements.
• Liaise with State Government Health proposal teams to develop winning strategies and solutions.
• Work closely with Manatt Health leadership to ensure consistent execution of business development strategy and pursuits across priority accounts.
• Contribute to go/no-go decisions, balancing financial, competitive, and performance risk.
• Promote a culture of collaboration, knowledge sharing, and continuous improvement across the team.
• Leverage deep understanding of Manatt’s Health services and offerings to be able to articulate in proposals tailored solutions addressing client needs.
• Represent Manatt at conferences, policy forums, and external events in support of business development efforts and client relationship management.
• Understand the health industry and competitive landscape to differentiate Manatt Health offerings effectively at the state and local government levels.
• Monitor and report on industry trends, policy changes, and competitor activities to inform firm strategy.
• Maintain accurate and timely client, pipeline, and forecasting data aligned with state budget and procurement cycles.
• Anticipate re-procurement opportunities and develop strategies to retain and expand work.
• Ensure compliance with all legal and regulatory requirements in the pursuit and execution of client engagements.
• Prepare regular business development reports and insights for Manatt Health leadership on business development activities, challenges and opportunities within states.

Senior Client Development Manager – State and Local Government Health

• A high-intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts.
• Position Nagarro with CXOs as the strategic partner for AI transformation.
• Systematically expand the breadth and depth of the engagement.
• Grow assigned portfolio by 15%+ YOY.
• Achieve revenue targets through structured account planning, shaping CXO agenda, collaborating within Nagarro to identify and sell expanded offerings.
• Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors.

Associate Director – Client Growth Partner, IT Consulting, Energy & Utilities

• Supervise personnel to ensure compliance with company policies and FAA regulations
• Monitor dress code and conduct for standard compliance
• Maintain records of company memorandums
• Coordinate and review training for crew and maintenance personnel
• Develop efficient scheduling procedures for aircraft
• Approve time off requests for personnel
• Update flight coordinator on schedule changes
• Conduct meetings to coordinate activities and promote goodwill
• Approve expenses for assigned personnel
• Participate in interviews for operational personnel
• Submit written reports as required
• Maintain training records and ensure timely submission of data
• Promote customer goodwill through quality service and professional demeanor

Client Aviation Manager – Hawker 900XP

• Serve as the primary day-to-day contact for a portfolio of SmartCare clients
• Build trusted relationships with HR, Payroll, and business stakeholders
• Conduct regular client check-ins to ensure satisfaction and proactively address concerns
• Manage customer inquiries and triage service issues or escalations to the appropriate internal teams
• Act as the voice of the customer by communicating client priorities and feedback internally
• Coordinate ongoing SmartCare service requests between clients and internal consultants
• Manage client monthly service hours, monitor utilization, and ensure engagements remain within scope
• Review and approve consultant time entries related to assigned client engagements
• Prioritize work requests and coordinate timely delivery of client needs
• Track deliverables, open items, and engagement progress using project coordination tools
• Organize client meetings, prepare agendas, document meeting notes, and follow up on action items
• Monitor engagement health and communicate risks, capacity concerns, or scope changes to leadership
• Provide regular status updates and engagement summaries to clients
• Communicate effectively with both technical and non-technical stakeholders
• Maintain accurate documentation of client discussions, decisions, and action items
• Identify opportunities to improve customer experience and service delivery processes
• Share customer feedback to help improve SmartCare services
• Help clients maximize the value of their HCM platform within their managed services agreement

Client Engagement Partner

• Developing and executing a strategic marketing plan
• Partner closely with the Head of Retirement, Insurance and 529 Marketing and business stakeholders
• Execute integrated marketing programs across multiple channels
• Develop marketing initiatives designed to build awareness and engagement
• Monitor campaign performance and recommend optimizations based on results
• Help manage project timelines, budgets, and resources
• Support key marketing initiatives
• Build and maintain strong working relationships with internal stakeholders
• Partner with sales, strategic accounts, and investment teams for product launches
• Develop and execute product-focused and thematic marketing campaigns

Senior Client Marketing Manager – Retirement & Insurance

• Own and grow relationships within a portfolio of strategic enterprise accounts, serving as a trusted advisor to executive and operational stakeholders
• Drive customer retention, adoption, and long-term success through proactive account management, strategic planning, and executive engagement
• Lead Executive Business Reviews (EBRs/QBRs), onsite engagements, and account strategy discussions focused on business outcomes and platform value
• Identify and drive expansion opportunities through cross-sell, upsell, and broader platform adoption initiatives
• Partner cross-functionally with Sales, Product, Support, and Leadership teams to deliver a seamless enterprise customer experience
• Monitor account health, mitigate risk, resolve escalations, and advocate internally for enterprise customer needs
• Present data-driven insights and strategic recommendations that align NinjaOne solutions to customer business objectives

Enterprise Account Partner

• Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions
• Ensure they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers
• Facilitate client calls, understand client priorities, and recommend a program of action
• Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
• Conduct regular reviews of client book of business looking into performance and key client engagement metrics

Client Success Partner

• Advise, lead, and grow a vital portfolio across state and local government and education sectors
• Build and command a $3-5M annual portfolio by solving clients' complex challenges
• Serve as a trusted advisor to public sector executives and cultivate multi-year relationships
• Provide executive oversight across a portfolio of consulting engagements
• Expand the firm's presence and influence through executive networks and thought leadership

Client Partner – Executive SLED Sales Leader

• play a pivotal role in driving long-term value and growth within large, complex state and federal agency accounts
• serve as the primary point of contact for senior public sector stakeholders
• help agencies modernize critical infrastructure, strengthen cybersecurity posture, and improve operational efficiency at scale
• drive product adoption, deepen executive relationships, and maximize long-term value of NinjaOne’s footprint across accounts
• serve as a trusted advisor to senior government IT leaders
• proactively identify gaps in endpoint visibility, patch compliance, and tool sprawl across departments
• lead structured Executive Business Reviews with senior agency stakeholders

Enterprise Account Partner, SLED

• Independently drive your own book or proactively involved with client team on strategy and client deliverables & meeting client expectations (including proposals, stewardship, meetings, special projects etc.).
• Maintain client relationships independently or in concurrence with client team.
• Inform account team of any significant changes relating to the client.
• Prepare or review materials for discussion with client team / Producer.
• May depend on client team / Producer for rate/coverage negotiations.
• Organize responses and present them to client team / Producer for review.
• Assists other Client Managers during high volume times as needed.
• Execute on the deliverables as communicated by the client team.
• Prepare client presentations to include developing meeting agendas, preparing presentation documents (printing / binding).
• Attend and actively participate in client meetings when requested by the Producer.
• Provide new business and renewal support based on various tasks: compile broker of record letters, participate in internal renewal strategy meetings, transmit renewal requests to clients via email or Indio, gather renewal information from client, perform exposure analysis, send submissions to market or rates online, perform non-admitted carrier due diligence in accordance with state rules, perform premium, rate and coverage comparisons, generate/update fee agreement, finalize proposal upon receipt from vendor and present to client, send bind order to carrier, receive binder from carrier and transmit MMA binder to client, perform renewal premium allocation, provide general service support including ordering endorsements/coverage changes to carrier, performing audit reviews and addressing discrepancies, and provide basic contract review.

Business Insurance Client Manager

• Owns the client relationship and responsible to build and maintain strong, long-lasting client relationships that lead to referenceable clients
• Managing of Revenue inclusive of the following: Client renewals & retention; achieving or surpassing annual financial goals & objectives
• Risk identification and mitigation strategies such as volume decreases, service gaps, changes in client relationships and key advocates
• Escalates to key leadership partners and executes on risk mitigation strategies as agreed upon
• Drives revenue growth through existing product optimization; understands and communicates Zelis’ key differentiators, product strategy, product features and functionality and applicability to client
• Manages client financial health and ensures Zelis is getting paid on time in accordance with the contract terms
• Understands the regulatory environment and its impact on their clients
• Proactively engages strategies to achieve value from the Zelis platform
• Ensures high quality service delivery and client satisfaction; measurements will include timely escalation and resolution of issues as well as other internal measures such as: Client relationship building – maximizing breadth and depth of relationships
• Works closely with clients to intimately understand their business strategies, needs and challenges
• Create actionable plans when client is at risk and ensuring internal partners take appropriate action, including escalating to leadership as appropriate
• Serves as intake point for Client Audits & Compliance items to ensure seamless and timely responses
• Client Reporting – delivery according to agreed upon intervals with the ability to provide performance synopsis as well as business insights demonstrating the Zelis value proposition and drive engagement
• Utilize knowledge of the client/business and market dynamics to maximize performance relative to client relationship, client satisfaction, and client/company financial performance indicators
• Oversees client production issues and ensures resolved in a timely manner in accordance with contracted SLAs
• Conducts and leads all Business Review’s to optimize value within client book
• Supports Sales for cross-sell and up-sell initiatives; identify opportunities and funnel to Sales partners to incorporate into pipeline
• Supports implementation; Ensuring the timely and successful delivery of our solutions according to client needs and business objectives
• Documentation and ongoing tracking of key client account plans, contacts and attributes all in Salesforce
• Ability to present business unit product roadmap to clients
• Maintain awareness of and ensure adherence to Zelis standards regarding privacy and security

Client Manager

• Conduct personnel management activities including performance management
• Create a supportive environment for team engagement
• Implement strategy with senior management
• Collaborate to ensure customer needs are prioritized
• Evaluate current processes for issues and efficiencies
• Manage queries and concerns promptly and effectively

• Provide advice and support to plan fiduciaries via committee meetings in the areas of investment selection, plan provisions, and strategic recommendations to improve the plan.
• Respond promptly to client inquiries and troubleshoot in conjunction with the Provider, TPA, DCIO, or other subject matter experts
• Conduct participant education meetings and seminars, including one-on-one consultations
• Meticulously update CRM on a real time basis, and generate periodic departmental reports.
• Generate and coordinate client deliverables such as investment and plan reviews with a high emphasis on accuracy and meeting stringent deadlines.
• Offer additional support in facilitating RFP’s from various vendors
• Update and generate weekly reports utilizing the CRM and MS Office, adhering to departmental protocols.
• Assist in generating pitch decks and compiling competitive intelligence on upcoming prospect meetings

Client Partner jobs in Florida

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Client Success Partner – GBS

Manager, Client Care Operations

Client Success Manager – II

Client Success Manager – II

Senior Client Development Manager – State and Local Government Health

Associate Director – Client Growth Partner, IT Consulting, Energy & Utilities

Client Aviation Manager – Hawker 900XP

Client Engagement Partner

Senior Client Marketing Manager – Retirement & Insurance

Enterprise Account Partner

Client Success Partner

Client Partner – Executive SLED Sales Leader

Enterprise Account Partner, SLED

Business Insurance Client Manager

Client Manager

Client Manager

Client Manager, Retirement Plans