Client Success Partner

Gartner

Client Success Partner responsible for managing client relationships and driving product engagement at Gartner. Fostering client satisfaction and growth through effective communication and collaboration.

Posted 6/25/2026full-timeIrving • Florida, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $62,000 - $87,000 per yearWebsite

About the role

Key responsibilities & impact

Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions
Ensure they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
Introduce Gartner services and capabilities to new clients and communicate value to decision makers
Facilitate client calls, understand client priorities, and recommend a program of action
Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
Conduct regular reviews of client book of business looking into performance and key client engagement metrics

Requirements

What you’ll need

2+ years relevant professional and/or internship experience
Proven track record of success fueled by a passion for delighting clients
Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Bachelor’s degree preferred

Benefits

Comp & perks

Competitive salary
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching
Professional development and unlimited growth opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationcollaborationprioritizationcritical thinkinginfluencing