Business Analyst

• Collaborate with stakeholders to gather, analyze, and document business requirements related to finance and operations processes.
• Utilize MS D365 to configure and customize financial modules, ensuring alignment with business needs.
• Identify opportunities for process enhancements and develop strategies to implement changes that improve efficiency and effectiveness.
• Analyze financial data to provide insights and recommendations for decision-making and strategic planning.
• Develop and execute test cases for system enhancements and new features; ensure proper validation of financial data.
• Provide training and support to end-users on D365 functionalities; create user documentation and training materials.
• Work closely with IT, finance, and operations teams to ensure successful implementation and integration of solutions.
• Generate and analyze financial reports, dashboards, and KPIs to monitor business performance.
• Analyze, track & remediate root causes of defects.
• Work to develop testing documentation: Test plans, Test scripts, test exceptions, follow up and resolution, identify waste and rework and enacts plans to improve/solve AND/OR work with the QA test lead.
• Work on assigned projects as BA lead

F&O Business Analyst

• Own HIPAA-compliant source-of-truth artifacts. Serve as the accountable owner for several Excel-based artifacts that govern Medicare claims business rules, edits, code sets, or requirements.
• Maintain version control, change history, and documentation so these remain authoritative and audit-ready, and handle all content in accordance with HIPAA and CMS data-handling requirements.
• Apply deep Medicare claims expertise. Act as the subject matter expert on CMS Medicare Part A (institutional, hospice, home health) and Part B (professional, outpatient, DME) claims processing, including how claims are edited, and use that expertise to evaluate the downstream impact of every proposed change.
• Validate changes internally. Review and validate proposed updates to the spreadsheets before they go out, confirming they're accurate, internally consistent, and aligned with CMS policy and program requirements.
• Identify discrepancies, edge cases, and ripple effects early.
• Communicate changes externally. Be responsible for sharing validated changes with external stakeholders, including CMS counterparts, in a clear, well-documented, and timely way.
• Maintain the narrative around what changed, why, and what it affects.
• Bridge product and engineering. Partner closely with the Product Manager to translate policy and program needs into clear requirements, and work directly with Engineering leadership to ensure those requirements are understood, technically feasible, and implemented faithfully.
• Surface tradeoffs and risks so decisions get made with the full picture.
• Keep everyone aligned. Facilitate the flow of information across functions—reducing ambiguity, documenting decisions, and ensuring that policy, product, and engineering stay in sync as the work evolves.

Project Manager – Business Analyst

• Collaborates with stakeholders to identify key business assumptions and hypotheses around line of business strategy
• Evaluates and uncovers strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience
• Assists experienced Business Strategy Analysts and other subject matter experts with refining hypotheses and identifying business questions to explore further
• Assists in the development of the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience
• Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results
• Translates findings into insights for strategy management and execution
• Prepare materials that help communicate the significance of the strategic insights to senior leaders and other key stakeholders
• May participate in key stakeholder meetings
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Business Strategy Analyst – Mid-Level

• Prepare periodic and special reports on property and material
• Assist with the annual physical inventory activities (planning, execution, reconciliation, reporting)
• Frequently interact with both internal and external customers (government agencies)
• Support various audits including but not limited to Property Management System Analysis (PMSA), Contractor Self-Assessment (CSA) reviews, Mission Assurance/Quality audits AS9100 audits, FIAR, Corporate internal audits, etc
• Maintain property accountability records, determining condition of assets, arranging disposal of surplus/obsolete property
• Additional tasks/assignments may be given to assist other team members, as necessary

Principal Property and Asset Management Analyst

Property and Asset Management Analyst

• Collaborate with business leadership, stakeholders, and users to define and document requirements, objectives, and success metrics.
• Analyze current processes, identify improvement opportunities, and translate business needs into actionable solutions and specifications.
• Ensure solutions and documentation meet business needs, including supporting user stories, use cases, and system updates.
• Partner with business leadership and teams to refine backlog, prioritize work, and support story creation.
• Facilitate clear communication, consensus-building, and alignment among stakeholders, clients, and technical staff.
• Foster trust and act as a liaison to ensure shared delivery goals across teams.
• Develop a deep understanding of system functionality and business rules to support both project work and operational activities.
• Resolve support issues, drive process and product improvements, and leverage tools and technology to enhance analysis and delivery efficiency.

IT Business Analyst

• Review, label, classify, and validate data according to detailed project guidelines
• Ensure **accuracy, consistency, and quality** across assigned tasks
• Apply instructions objectively when evaluating or categorizing content
• Identify edge cases, discrepancies, and annotation issues
• Escalate unclear or inconsistent cases when needed
• Perform quality checks and provide clear feedback where required
• Meet productivity and quality expectations in a remote work environment
• Work independently while following project standards and timelines

LLM Business Analyst

• Support systems onboarding, backend administration, access validation, and compliance activities
• Serve as a liaison between business teams and IT to coordinate issue resolution and technical support
• Perform troubleshooting, triage, root cause analysis, and follow-up on corrective actions
• Monitor systems and supports cleanup activities to maintain data integrity and stability
• Support SAP updates, coordination, and validation activities
• Facilitate cross-functional team meetings and applies structured process methods and tools
• Influence stakeholders and supports change efforts across diverse audiences
• Research procedures and guidelines to support strategic planning efforts
• Plan and schedule assigned work (Project Management)
• Contribute to programs, projects, sustainment, and implementation activities

Business Analyst – Experienced/Senior

• Be a liaison between product, underwriting, and technology teams to support property insurance products and their associated applications
• Understand our business and technology environments, applications, and processes to gather and document business requirements for projects and enhancements
• Communicate with external and internal customers to analyze current issues and deliver solutions and guidance
• Perform or coordinate testing, track bugs and change requests, and help triage production issues

• Utilize quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit.
• Provide insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy.
• Collaborate with key stakeholders to identify key business assumptions and hypotheses around line of business strategy.
• Continuously refine hypotheses and identify business questions to explore further.
• Facilitate the integration of the analytic strategy and business strategy.
• Develop the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
• Collaborate with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
• Apply analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals.
• Leverage advanced data-driven problem-solving techniques to manipulate and interpret business results.
• Translate findings into insights for strategy management and execution.
• Communicate the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions.
• Provide guidance and on-the-job training to team members.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Senior Business Strategy Analyst

• Write high-volume, high-quality user stories (hundreds expected) with clear, actionable acceptance criteria
• Gather and translate business requirements into functional specifications across CMS, DAM, and integrations
• Define and refine requirements for templates, components, forms, and authoring workflows
• Capture personalization requirements using Adobe Target (A/B testing, audience segmentation, optimization)
• Define website search functionality requirements including indexing, relevancy, and filtering
• Lead requirements gathering for integrations (GA4, Salesforce CRM Chatbot/Live Agent, Medallia, SSO)
• Support content and asset migration efforts including mapping and workflow definition
• Partner with Product Owner, Scrum Master, Lead BA, and SI to drive Agile delivery
• Participate actively in sprint ceremonies: planning, stand-ups, refinement, reviews, and retrospectives
• Perform functional validation and support UAT, ensuring delivered solutions meet customer expectations
• Act as a quality advocate for overall user experience and solution delivery

Business Analyst – Adobe CMS, AEM Sites, DAM

• Write high-volume, high-quality user stories with clear, testable acceptance criteria
• Gather and define DAM requirements including metadata schemas, taxonomy, workflows, and governance
• Translate business needs into actionable requirements for developers and system integrators
• Support asset and content migration efforts including mapping, ingestion, and rights management
• Collaborate closely with Product Owners, Scrum teams, and stakeholders to drive delivery
• Define requirements for personalization (Adobe Target) and website search functionality
• Document integration requirements across tools like GA4, Salesforce CRM, Medallia, and SSO
• Participate actively in Agile ceremonies including sprint planning, stand-ups, and retrospectives
• Support UAT and functional validation, ensuring solutions meet business and user expectations
• Act as a quality advocate for the overall customer experience and delivery outcomes

Adobe DAM Business Analyst, AEM Assets – Sites

• Elicit, document, and validate business requirements from stakeholders.
• Translate business needs into user stories and functional specifications.
• Support sprint planning, backlog grooming, and UAT coordination.
• Facilitate workshops and working sessions with business and IT stakeholders to gather requirements, align on priorities, and drive decisions.
• Analyze CLM / Bids & Tenders data and processes to identify gaps and improvement areas, providing recommendations aligned to BD’s long-term Revenue Technology strategy and the common blueprint.
• Capture legacy and offline contract or quoting processes (PDFs, SharePoint, spreadsheets, regional systems) and bring them into a standardized model.
• Define “what good looks like” with deep business intimacy, ensuring solutions reflect the real needs of the quote-to-contract process.
• Act as liaison between business users and technical delivery teams (IT/ TDS and vendor partners).
• Develop reporting and dashboards that support business needs and measurement of Revenue Technology KPIs.

Senior CLM Business Analyst, Revenue Technology

• Elicit, document, and validate business requirements from stakeholders.
• Translate business needs into user stories and functional specifications.
• Support sprint planning, backlog grooming, and UAT coordination.
• Facilitate workshops and working sessions with business and IT stakeholders to gather requirements, align priorities, and drive decisions.
• Analyze CPQ data and processes to identify gaps and improvement areas, providing recommendations aligned to BD’s long-term Revenue Technology strategy and the common blueprint.
• Capture legacy and offline contract or quoting processes (PDFs, SharePoint, spreadsheets, regional systems) and bring them into a standardized model.
• Define “what good looks like” with deep business intimacy, ensuring solutions reflect the real needs of the quote-to-contract process.
• Act as liaison between business users and technical delivery teams (IT/ TDS and vendor partners).
• Develop reporting and dashboards that support business needs and measurement of Revenue Technology KPIs.

Senior CPQ Business Analyst, Revenue Technology

• Analyze current state and history of currently implemented office policy and procedures
• Propose changes to current office structure to increase efficiency
• Manage specific task assignment distribution to the Team’s personnel
• Provide specific technical direction to the Team’s personnel
• Collaborate with the Government Work Assignment Managers in order to manage day-to-day operational requirements and work activities
• Plan, organize and coordinate various projects, programs and services involving diverse administrative operations
• Conduct research and analytical studies on a variety of programs and issues
• Assist in determining financial methods, procedures and costs pertaining to a departmental service or program
• Prepare grant applications and handle the details of grant or proposal preparation and administration

Management Analyst

• Perform complex analysis including analytical modeling
• Assess and quantify business impact of various efforts
• Develop automated reporting around key business drivers
• Utilize analytical tools such as SQL, Excel, Tableau, VBA, Python, Access, etc.
• Break down complex problems into digestible pieces; develop robust approach to solve
• Synthesize analytical findings to recommend, facilitate and drive strategic and/or process improvements within the revenue cycle
• Influence change and drive results through effective written and oral communication
• Interface and partner with leaders across multiple teams and/or external vendors and insurance companies
• Create and maintain project plans; prepare and lead project updates to key stakeholders
• Manage own resources and time in a way that aligns to priority & value of work

Business Analyst, ROPS

• The HIM Systems Analyst conceptualizes, designs, implements, supports and maintains assigned business system processes and workflows.
• Implements, maintains and supports HIM standards to meet the business needs of Intermountain Heath, drives identification of system workflow requirements for document management.
• Identifies areas of improvements and processes through data analysis and designs innovative solutions.
• Works collaboratively with cross functional teams including Medical Group Clinics and other outpatient clinic departments on the education, implementation, and management of HIM standards within the clinic setting.
• Provides training and auditing of HIM standards and related HIM functions.
• Provides reporting and feedback to clinics regarding HIM standards and reports back to clinic leadership.
• Works closely with clinic operations to meet standards.
• Provides operational and implementation support for clinic acquisitions and denovos.
• Collects and documents business requirements and business needs, works closely with HIM Systems Analysts to implement identified business needs.
• Liaise between various business departments and groups and effectively communicate and manage stakeholder engagement.
• Maintain documentation regarding various projects, processes, and operations.
• Monitors HIM processes in the clinic setting and recommends process improvements.

HIM Business Analyst

• gather and analyze internal business requirements by means of interviews, workflow analyses and facilitated discussions with users
• translates users' business requirements into detailed functional designs for development, testing and implementation
• applies methodologies and prepares detailed specifications and related documentation
• assists business partners with the identification and documentation of business rules
• ensures that rules and associated metadata are governed appropriately while stored within a single source of truth
• design and modifies application rules and configurations to facilitate business user needs
• serve as liaison to IT to ensure adequate execution of business user needs
• serve as Subject Manager Expert for systems supported in business functions, to include researching data lineage and managing end-to-end data integration points for source to target of financial data
• lead teams on project management, system change management, business rules and analysis and development, product development, product maintenance, service delivery and changes to existing systems/applications
• coordinate and manages project enhancements to benefit business users
• ensure change control processes and procedures encompass and/or adhere to enterprise or industry guidelines or best practices
• review post implementation documentation for lessons learned and recommends procedural or process updates for future initiatives
• facilitate and designs business testing to ensure adequate user performance across system supported
• provide subject matter expertise in development of creative solutions for business requirements or product offerings; advises on strategic and tactical solutions
• work with LOBs, vendors, and other internal resources to define business requirements and coordinate system enhancements to achieve Function, Line of Business, and Association objectives
• analyze options to determine best course of action to resolve or prevent future system outages or production issues
• present recommendation and executes required actions
• provide guidance to staff and assists management with workflow/workload schedule
• summarize insights from analysis and use findings to develop business rules
• maintain the Business Rules Repository and the enforcement of data governance requirements for all rule data housed within the application
• ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Senior Business Rules Analyst

• Partner with business stakeholders, product owners, and development teams to understand business needs, clarify priorities, and translate requirements into actionable solution direction.
• Elicit, analyze, document, and validate business, user, functional, and non-functional requirements for SIS and related digital products and services.
• Create clear documentation, features, acceptance criteria, data needs, and supporting analysis to guide delivery teams through design, development, testing, and implementation.
• Support solution validation, user acceptance testing, issue resolution, and feedback collection to ensure delivered capabilities meet business objectives and improve customer, dealer, and employee experiences.

Senior Business Analyst

• Serves as a liaison with programming and user departments to coordinate and conduct tests that ensure the reliability, accuracy, and functionality of system changes and/or enhancements.
• Attained subject matter expertise in quality assurance testing methods and company products.
• Maintains documentation for each project and may train users on new or modified software.
• Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
• Develops functional specifications and system design specifications for client engagements.
• Ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Works with client personnel to identify required changes.
• Defines and refines test conditions.
• Communicates needed changes to development team.
• Prioritizes multiple tasks effectively; may be responsible for assigning and reviewing project tasks completed by others.
• May lead team and client meetings.
• Communicates effectively with clients to identify needs and evaluates alternative business solutions.
• Solves complex problems in creative ways; significant initiative and independent judgment required; makes varied decisions; operates with substantial latitude for un-reviewed action or decision; typically plans, conducts and supervises assignments, reviews progress and evaluates results; exhibits leadership skills; mentors employees across teams; may manage the workload of others.

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