Senior Business Rules Analyst

USAA

Business Rules Analyst Senior gathering internal business requirements and designing functional solutions at USAA. Collaborating with cross-functional teams to ensure effective execution of technology solutions for the military community.

Posted 6/25/2026full-timePhoenix • Arizona, Colorado, Florida, North Carolina, Texas • 🇺🇸 United StatesSenior💰 $93,770 - $179,240 per yearWebsite

About the role

Key responsibilities & impact

gather and analyze internal business requirements by means of interviews, workflow analyses and facilitated discussions with users
translates users' business requirements into detailed functional designs for development, testing and implementation
applies methodologies and prepares detailed specifications and related documentation
assists business partners with the identification and documentation of business rules
ensures that rules and associated metadata are governed appropriately while stored within a single source of truth
design and modifies application rules and configurations to facilitate business user needs
serve as liaison to IT to ensure adequate execution of business user needs
serve as Subject Manager Expert for systems supported in business functions, to include researching data lineage and managing end-to-end data integration points for source to target of financial data
lead teams on project management, system change management, business rules and analysis and development, product development, product maintenance, service delivery and changes to existing systems/applications
coordinate and manages project enhancements to benefit business users
ensure change control processes and procedures encompass and/or adhere to enterprise or industry guidelines or best practices
review post implementation documentation for lessons learned and recommends procedural or process updates for future initiatives
facilitate and designs business testing to ensure adequate user performance across system supported
provide subject matter expertise in development of creative solutions for business requirements or product offerings; advises on strategic and tactical solutions
work with LOBs, vendors, and other internal resources to define business requirements and coordinate system enhancements to achieve Function, Line of Business, and Association objectives
analyze options to determine best course of action to resolve or prevent future system outages or production issues
present recommendation and executes required actions
provide guidance to staff and assists management with workflow/workload schedule
summarize insights from analysis and use findings to develop business rules
maintain the Business Rules Repository and the enforcement of data governance requirements for all rule data housed within the application
ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Requirements

What you’ll need

Bachelor's degree; OR 4 years of relevant education and/or experience
6 years of experience consulting with customers/stakeholders, understanding business needs, and translating needs into requirements and prescribing technology solutions, including 3 years of experience in cost benefit analysis methodologies and tools; OR Advanced degree in Information Management, Information Studies or related field with 4 years of experience consulting with customers/stakeholders, understanding business needs, and translating needs into requirements and prescribing technology solutions, including 1 year of experience in cost benefit analysis methodologies and tools
Demonstrated experience gathering and authoring Business Requirements and solutions for projects
Advanced written, verbal, and presentation communication skills, interpersonal skills, and strong attention to detail
Proven knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources.
US military experience gained through military service or gained as a military spouse / domestic partner [optional]

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business requirements gatheringfunctional designproject managementcost benefit analysisdata integrationbusiness rules documentationchange control processesbusiness testingdata governanceworkflow analysis

Soft Skills

communication skillsinterpersonal skillsattention to detailleadershipproblem-solvinganalytical skillscollaborationpresentation skillsfacilitationguidance