IT Business Analyst

Nelnet

IT Business Analyst at Nelnet collaborating with business leadership and stakeholders to define and deliver solutions. Analyzing processes and ensuring alignment with strategic objectives in a hybrid environment.

Posted 7/9/2026full-timeCentennial • Colorado, New York, Texas, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in analyzing business processes and translating needs into actionable solutions, with strong communication and relationship-building skills to facilitate collaboration among stakeholders and technical teams.

Highest-signal resume keywords

Business AnalysisSQL ProficiencyData AnalysisDiagramming ToolsLeadership Abilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business AnalysisData AnalysisSQLRequirements DocumentationProcess Improvement

Soft Skills

CommunicationRelationship BuildingConsensus BuildingTrust Fostering

Tools & Technologies

LucidchartVisioTest Management Platforms

Industry Keywords

Business AnalystSystems AnalystOperational AnalystStakeholder Engagement

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Collaborate with business leadership, stakeholders, and users to define and document requirements, objectives, and success metrics.
Analyze current processes, identify improvement opportunities, and translate business needs into actionable solutions and specifications.
Ensure solutions and documentation meet business needs, including supporting user stories, use cases, and system updates.
Partner with business leadership and teams to refine backlog, prioritize work, and support story creation.
Facilitate clear communication, consensus-building, and alignment among stakeholders, clients, and technical staff.
Foster trust and act as a liaison to ensure shared delivery goals across teams.
Develop a deep understanding of system functionality and business rules to support both project work and operational activities.
Resolve support issues, drive process and product improvements, and leverage tools and technology to enhance analysis and delivery efficiency.

Requirements

What you’ll need

Proven background as a Business Analyst, Systems Analyst, Operational Analyst, or similar role.
Strong communication, leadership, and relationship-building abilities.
Technical proficiency in SQL, data analysis, diagramming tools (e.g., Lucidchart, Visio), and test management platforms is a plus.
Bachelor’s degree or equivalent experience.

Benefits

Comp & perks

medical, dental, vision
HSA and FSA
generous earned time off
401K/student loan repayment
life insurance & AD&D insurance
employee assistance program
employee stock purchase program
tuition reimbursement
performance-based incentive pay
short- and long-term disability
robust wellness program