Analyst

• Identify the root cause for unpriced parts for which Ford Customer Service Division (FCSD) may have already a customer order.
• Assign the corrective action based on above analysis to the responsible department.
• Actively follow-up on open assignments, especially on high-priority issues.
• Upload identified cost to our costing system.
• Housekeeping for issues which can be closed as the part is finally priced or the request is outdated.

Cost Analyst

• In charge of collection activities for the relevant portfolio(s) supported by the team to ensure trade debtor balances are tightly controlled and compliant to the Downstream Credit Policy.
• This includes regular contact with internal / external stakeholders in order to reach periodical goals / targets.
• Effective cash collection and monitoring of customer accounts (or own portfolio – may be cross-business or cross-country responsibility) consistent with BP’s credit standard & policies and preparing collection reports.
• Monitor credit and fraud violations and inform / involve all relevant stakeholders within their DOA
• Dealing with customers’ accounts and keeping these fully reconciled
• Adhere to the Team’s regular KPI’s (such as working conditions and performance)
• Deal promptly with customer disputes / issues in order to secure payments and follow the escalation path
• Maintain and develop working relationship with Cross-functions (incl: Sales, Customer Service team etc.)
• Be able to identify key, strategic or high-risk business customers and issues and take actions together with the relevant stakeholders
• Apply all communication channels to resolve issues and perform daily tasks (e.g.: call customers not only send emails)
• Participate in Continuous Improvement efforts; initiate and raise „quick wins” where these are relevant
• Manage order blocks, review/resolve all credit-held deliveries and customer restrictions.
• Compliance with all relevant Credit Management related and QMS policies

Credit Control Analyst

• Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
• Resolving IT issues of our partners which can occur during the course of office work
• Documentation and logging of calls on the ticketing tool
• Delegation of problems which cannot be resolved on first level to the competent teams
• Maintaining and improving customer satisfaction level.

Romanian Speaking First Line Analyst

• Own end-to-end data quality and coverage for assigned DPP markets, flows, and geographies
• Lead complex data investigations, identify root causes of discrepancies, and implement structural fixes
• Perform and oversee large-scale data validation, ingestion, and backtesting against external benchmarks
• Act as a Data Ops focal point for DPP, working closely with Data Scraping, Product, and Engineering teams
• Proactively identify gaps in data coverage and drive initiatives to improve granularity and accuracy
• Leverage market knowledge to challenge data, make informed assumptions, and guide corrections
• Contribute to cross-product alignment (Flows, Refineries, S&D, Freight), ensuring consistency and integrity
• Lead or contribute to medium-to-high complexity data/product initiatives and improvements
• Support and mentor junior analysts, raising overall team capability
• Engage with commercial teams (Sales/CS) to translate client feedback into actionable improvements

Oil Market Analyst

• Answering support queries via tools, phone and email
• Keeping daily contact with users across Europe
• Resolving IT issues during office work
• Documentation and logging of calls
• Delegating unresolved problems to competent teams
• Maintaining and improving customer satisfaction

First Line Analyst, Serbian Speaking

• Review and coordinate end to end / quarter / year end close processes in a timely and accurate manner for complex or difficult accounting areas requiring extensive experience to ensure the correct reporting and accounting treatment.
• Investigate and find solutions for issues and queries that may require reference to the Group Reporting Manual and working closely with the supported Business/ Country teams.
• Coordinate and supervise segment reporting/external/group audits related to the supported country/region as the need arises.
• Carry out regular daily/weekly / monthly activities in a timely and accurate manner for complex or difficult accounting areas.
• Carrying out balance sheet reconciliation work for businesses/countries supported – query resolution will be handled independently based upon previous experience.
• Support intercompany processes / Stats and Tax processes / Group recharges processes where relevant working closely with counterparties.
• Drive process improvements whithin the team and develop close relationships with all relevant people aiming for the prosecution of the improvements.
• Taking a leading role in implementing changes in processes and systems.
• Work with the Business teams to ensure mutual understanding of all accounting entries and follow up on queries.
• Resolve queries and issues as they arise with reference to relevant resources such as the Group Reporting Manual, working with the Business teams or other support.

Senior Analyst – Part-time

• Support the development of category strategy and lifecycle management for the mixers and shower systems category
• Contribute to assortment development and optimization through structured analysis and recommendations
• Analyze market trends, competitors, pricing, sales performance, and profitability to support category decisions
• Benchmark category performance across markets and channels and provide actionable insights
• Support assortment planning and optimization for key clients and retail partners
• Contribute to pricing architecture, margin analysis, and promotional planning
• Monitor category KPIs and translate data into insights and recommendations for commercial teams
• Recommend assortment and category adjustments based on performance analysis and business requirements

Category Analyst

• Answering support queries via tools, phone and email, keeping daily contact with users calling from all over Europe
• Resolving IT issues of partners during office work
• Documentation and logging of calls on ticketing tool
• Delegating unresolved problems to competent teams
• Maintaining and improving customer satisfaction level

German speaking First Line Analyst

• Keep Statement Dashboard and Control file up-to-date.
• Prepare special statements
• Release statements daily as per the process.
• Provide invoice copies, code invoices per request using multiple ERP systems, code invoices
• Register email traffic, archive
• Provide daily/monthly reports/statistics
• Alert Collection Team of any discrepancy and work together on resolution
• Raise efficiency, support continuous improvement

Analyst, Credit, Statement Service

• Participate in internal trainings about VAT
• Analyze complex VAT data to prepare indirect tax reports
• Pro-actively anticipate client needs and respond to requests
• Manage contact with foreign tax authorities
• Participate in improvement projects with cross-functional teams

Analyst jobs in Hungary

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