Credit Control Analyst

Credit Control Analyst responsible for cash collection and customer account monitoring at BP. Ensuring compliance with credit policies while maintaining stakeholder relationships and achieving performance targets.

Posted 7/16/2026full-timeBudapest • 🇭🇺 HungaryMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Credit Control and Cash Collection, ensuring compliance with Downstream Credit Policy while effectively managing customer accounts and resolving disputes. Strong analytical skills and a commitment to continuous improvement are essential for maintaining relationships with stakeholders and achieving performance targets.

Highest-signal resume keywords

Credit Control ExperienceCash Collection ManagementAnalytical SkillsEffective CommunicationProblem-Solving Attitude

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Credit ManagementCash CollectionFinancial AwarenessKPI AdherenceCustomer Account Reconciliation

Soft Skills

Time ManagementPrioritizationContinuous Improvement MindsetCustomer FocusAdaptability

Certifications & Qualifications

College DegreeEconomics Degree

Industry Keywords

Downstream Credit PolicyCustomer ServiceStakeholder EngagementCredit ViolationsQMS Policies

About the role

Key responsibilities & impact

In charge of collection activities for the relevant portfolio(s) supported by the team to ensure trade debtor balances are tightly controlled and compliant to the Downstream Credit Policy.
This includes regular contact with internal / external stakeholders in order to reach periodical goals / targets.
Effective cash collection and monitoring of customer accounts (or own portfolio – may be cross-business or cross-country responsibility) consistent with BP’s credit standard & policies and preparing collection reports.
Monitor credit and fraud violations and inform / involve all relevant stakeholders within their DOA
Dealing with customers’ accounts and keeping these fully reconciled
Adhere to the Team’s regular KPI’s (such as working conditions and performance)
Deal promptly with customer disputes / issues in order to secure payments and follow the escalation path
Maintain and develop working relationship with Cross-functions (incl: Sales, Customer Service team etc.)
Be able to identify key, strategic or high-risk business customers and issues and take actions together with the relevant stakeholders
Apply all communication channels to resolve issues and perform daily tasks (e.g.: call customers not only send emails)
Participate in Continuous Improvement efforts; initiate and raise „quick wins” where these are relevant
Manage order blocks, review/resolve all credit-held deliveries and customer restrictions.
Compliance with all relevant Credit Management related and QMS policies

Requirements

What you’ll need

Previous credit control / cash collection or customer service experience (preferred)
Any kind of College Degree or Economics (High School) or equivalent experience with relevant language skills
Able to deal with sophisticated situations while maintaining the right balance of customer and business focus
Good level of analytical skills, numeracy and financial awareness.
Effective problem-solving attitude.
Excellent communication skills.
Efficient time management and prioritization skills.
Continuous improvement attitude with an open minded and adaptable work ethic.

Benefits

Comp & perks

Different bonus opportunities based on performance
wide range of cafeteria elements
Life & health insurance, medical care package
Hybrid working arrangement aligned with team arrangements and business needs
Opportunity to build up long term career path and develop your skills with wide range of learning options
Celebrate in bp’s success. You may be eligible to join bp’s Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules
Family friendly workplace e.g.: Extended parental leave, Mother-baby room
Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
Possibility to join our social communities and networks
Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research.