Administration

• Performs tasks related to office administration, including mail coordination, scheduling meetings, event coordination and catering, and ordering materials
• Participates in budgeting/forecasting activities including invoice processing, accruing for purchases, reviewing budgets and making coding corrects as needed, and reviewing budget and costs regularly with leadership and financial partner
• Responds to standard requests from our internal/external customers in a timely and efficient manner
• Compiles reports, analysis and drawings from data given from a variety of sources
• Coordinates building maintenance, including landscaping, snow removal, and collaborating closely with building ownership
• Handles fleet coordination, including vehicle orders, dealership communication and repairs
• Applies economic evaluation concepts and presents recommendations; practices cost control in daily operations and monitors cost responsibility reports and works to correct discrepancies
• Other duties as assigned

Field Office Administrator, I, II, III, Sr

• Responsible for the technical administration and support of production storage systems and services.
• Participates in the development and implementation of high-performance, high-availability, and enterprise-class storage strategy and data life cycle management processes.
• Performs storage Logical Unit Number-LUN creation/destruction and allocation/de-allocation via Storage Area Network-SAN Management software.
• Executes SAN Fabric director/switch zoning for new servers and storage devices.
• Manages storage related servers, software and devices.
• Responsible for the overall design and capacity planning for the consolidated storage environments implemented by the Operations and Technology Division as well as assisting with related budget planning.
• Troubleshoots and resolves problems relating to storage devices and connectivity to servers.
• Assists in the documentation of current and future storage environment.
• Manages storage-related database related environments.
• Ensures all storage related technologies are installed, configured and maintained in accordance with government regulations and bank policies/procedures governing day-to-day operations.
• Keeps abreast of storage laws, trends, and issues including current and emerging technologies and best practices; and educates and advises management on their relative importance and impact on bank operations.
• Recommends changes as appropriate.
• Incumbent is required to comply with all applicable federal, state and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
• Incumbent is responsible for organizational integrity and business ethics as it relates to this position, and communicating this commitment to any applicable subordinates.
• Performs all other job related duties and special projects as assigned.
• Incumbent may have access to cash, customer accounts and/or sensitive and confidential information.

Storage Administrator

• Provide excellent customer service to internal and external customers
• Process all office and mail payments
• Answer the phones with the standard company greeting
• Greet all walk-in customers
• Manage incoming and outgoing District mail
• Track agent postage as part of the District mail pay process
• Maintain a daily log of all documents

Office Administrator

• Administer and support the NetSuite ERP system, focusing on Financial, Inventory Management, Asset Management (RF-Smart), Advanced Revenue Management (ARM) and customization features.
• Collaborate with stakeholders to gather requirements and implement solutions that enhance business processes.
• Develop, test, and deploy customizations, scripts, workflows, and reports within NetSuite; SuiteScript development experience is a plus but not required.
• Ensure data integrity, compliance and audit support for SOX regulations.
• Coordinate with IT in managing NetSuite integrations with other business systems.
• Provide ongoing support and training for NetSuite users, addressing issues and implementing best practices.
• Develop and maintain documentation related to NetSuite configurations, processes, and procedures.
• Monitor system performance, conduct regular audits, and implement necessary updates and enhancements.
• Verify through various testing practices (e.g., UAT) that NetSuite solutions meet functional specifications and resolve specified business problems.
• Work with external vendors and consultants as needed to support NetSuite-related projects and initiatives.
• Administer and maintain all NetSuite environments (Production, Sandbox, and Development), including configuration, ongoing tuning, and environment-specific testing prior to deployment.
• Monitor and assess the impact of semi-annual NetSuite release updates; communicate breaking changes and coordinate testing and remediation efforts across affected teams.
• Build and maintain saved searches, SuiteAnalytics reports, KPIs, and dashboards to support operational and financial reporting needs across the organization.
• Design, maintain, and periodically audit user roles and permissions to ensure access aligns with job function and supports segregation of duties and SOX compliance requirements.
• Manage data integrity through CSV imports, mass updates, data cleanup, and deduplication; ensure accurate migration of data from external systems into NetSuite.
• Manage system changes through a formal change management process, including documentation, ticketing, and maintaining an audit trail that supports internal controls and external audit review.

Netsuite Administrator

• Take ownership of export contracts by ensuring accuracy
• Validate contract data for completeness and alignment with standard terms
• Analyze contracts and amendments to ensure all contracts and amendments are properly approved and executed
• Input, create, and maintain export contracts and amendments based on trader instructions
• Track and document contract revisions and approval status
• Maintain organized, audit-ready contract files and documentation

Export Contract Administration Specialist

• Managing construction-related damage claims and supporting the resolution process
• Serving as a key liaison between contractors, customers, and internal departments
• Ensuring timely communication and accurate documentation
• Drafting and issuing formal notifications to contractors regarding pending claims
• Tracking the status of all assigned construction and field ops claims
• Communicating with contractors and field personnel to resolve damage claims
• Completing and submitting required reports on claims in process
• Assisting in the development of process workflows and associated procedures regarding claims management
• Traveling to EVV twice a year

Contract Administrator

• Provide one-to-one inbound telephone contact with applicants
• Provide support through outbound calls as well
• Accurate documentation

Benefits Administration Services Associate

• Oversees the training for a portfolio of schools and owns identified programs
• Collaborates with the Portfolio Vice President to strengthen instruction and programmatic performance of each school
• Manages the launching of new schools; acting as liaison between school, regional and corporate staff
• Mentors and develops other Portfolio Academic Administrators and school-based Academic Administrators
• Maintains cross-state administrator knowledge; gaining versatile expertise
• Articulates, monitors, and delivers academic results
• Develops and coordinates new teacher onboarding materials, training, and support
• Develops and provides required training and professional development aligned with Playbook components

Portfolio Academic Administrator

• Select and manage a team of data modernization and informatics staff
• Lead the team’s strategic planning and implementation process
• Manage data infrastructure to improve data integration, enhance interoperability, assure effective data governance, and support the development of reporting and visualizations
• Ensure modernization efforts achieve improved timeliness and quality of data, better coordination of data activities and systems, reduction of data burden, and integration of emerging and open-source technologies where possible
• Coordinate with experts across the agency to assess the agency data environment and identify improvements required for the development of an effective data warehouse and data integration strategy.

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