Benefits Administration Services Associate

Conduent

Customer Service Associate providing inbound and outbound support for applicants at Conduent. Delivering solutions and making a difference in customers' lives.

Posted 6/15/2026full-timeRemote • Alabama, Florida, Idaho, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesJuniorMid-Level💰 $16 per hourWebsite

About the role

Key responsibilities & impact

Provide one-to-one inbound telephone contact with applicants
Provide support through outbound calls as well
Accurate documentation

Requirements

What you’ll need

Have a High School Diploma, or equivalent
Must be able to type 25 WPM
Be able to successfully pass a criminal background check
Must have strong customer service mindset with clear, professional communication and the ability to follow instructions accurately
Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
Must have the ability to connect with an ethernet cable to a modem/router
Live in one of the following states AL, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

typing 25 WPMinternet speed testethernet connection

Soft Skills

customer service mindsetclear communicationprofessional communicationability to follow instructions

Certifications

High School Diploma