Administration

• Own your opportunity to support national defense.
• Help ensure the reliability, security, and efficiency of mission critical data center environments across a globally distributed enterprise.
• Manage core data center operations including equipment installation, physical infrastructure upkeep, environmental monitoring, and hands-on technical support.
• Perform hands-on installation, racking, cabling, and maintenance of servers, appliances, storage systems, and supporting data center equipment.
• Manage physical data center operations including rack management, power and cooling checks, environmental monitoring, and incident response.
• Conduct hardware break/fix, perform equipment moves, decommission devices, and maintain accurate inventory and documentation.
• Implement data center best practices for cabling, labeling, access control, compliance, and physical security standards.
• Support site inspections, readiness assessments, and quality assurance reviews to maintain facility health and operational standards.
• Coordinate with engineering, operations, and cyber teams to integrate new equipment, support lab environments, and maintain compliant configurations.
• Ensure proper handling of equipment in accordance with lifecycle management, declassification, and sanitization requirements.
• Implement and validate patches and security updates in alignment with vulnerability management and security directives.
• Investigate and resolve patch related compliance issues, supporting POA&M development and corrective action verification.

Data Center Administrator – TS/SCI with Polygraph

• Responsible for managing and maintaining Microsoft technologies and services
• Configuring, troubleshooting, and enhancing M365 services and applications
• Collaborating with other cloud support team members to support end-users
• Utilizing Microsoft 365 tools to maximize productivity, collaboration, and data security
• Completing incident tickets and service requests within SLA and in a modern tracking system
• Working with desktop support, infrastructure, networking, and security engineering teams to resolve issues found in the environment
• Attend internal meetings or with the customer as required
• Provide weekly reporting of issues and projects
• Utilize M365, and other tools to support a highly mobile, zero trust and geographically diverse customer
• Ability and willingness to work extended hours or modified schedule for planned and emergency work
• Perform other duties as assigned

M365 Cloud Administrator

• Support tenant centralization efforts by streamlining identity integrations
• Ensure secure access management across multiple systems
• Configure and manage identity solutions
• Enable seamless user migrations
• Maintain compliance with security policies
• Collaborate with cross-functional teams

Identity and Access Administrator

• Oversee all aspects of Docusign’s global equity plans and programs across the award lifecycle, including RSUs, PSUs and ESPP
• Lead and develop Docusign’s stock plan administration team and processes to deliver excellence over the long term
• Build and enhance the tools, technology, integrations, automations and other processes that enable equity compensation at scale for a publicly traded company, including support for audit, IRS, SOX, SEC and other compliance requirements
• Serve as Docusign’s senior equity expert, advising Legal, HR, Finance and other teams as needed
• Support Docusign’s global growth, working with internal partners and external experts to deliver efficient, compliant equity compensation and employee education inside and outside the U.S.
• Work with Corporate Legal, Accounting and other teams to support external disclosures, including Section 16 filings and equity information in Docusign’s 10-Q/K, proxy and other SEC reports
• Ensure accurate equity systems and records, including ownership of Equity Edge platform
• Meet month-, quarter- and year-end reporting and reconciliation requirements timely and accurately
• Coordinate with Payroll, Tax and other teams to ensure accurate and timely tax withholding and reporting
• Oversee annual reporting forms and year-end tax statements required by global tax authorities
• Deliver best-in-class participant self-service and support options for employee participants in RSU, ESPP and other programs
• Design, deliver and evolve employee-facing education and enablement programs, including localized options outside the U.S.
• Assist in review, operation and tracking for 10b5-1 plans

Director, Stock Plan Administration

• Oversee the daily functioning and performance of technology systems across a geographically dispersed environment, including Executives and Mobile/Handheld work environments.
• Manage the setup, configuration, and deployment of new technology solutions, designing, configuring, and testing updates and modifications to desktop, network, telephony, voice, video, applications, and operating systems.
• Rapidly respond to and resolve technical problems, providing tier 2 and tier 3 support.
• Provide 24x7 direct technical support for all technology and infrastructure, consulting with clients and support groups.
• Act as a single point of contact for clients to understand their technology needs, support AT&T sponsored events, and collaborate with third-party vendors for comprehensive support and solutions.

Senior Client Tech Administrator

• Serve as the primary point of contact for the Adviser, managing incoming correspondence, emails, and telephone calls and ensuring inquiries are handled promptly and professionally.
• Monitor and review all incoming and outgoing correspondence and requests for action, determining appropriate disposition or follow-up and consulting with leadership as needed.
• Coordinate taskings and paper flow by assigning actions to office leadership and relevant staff, tracking status, and ensuring timely completion.
• Leverage comprehensive knowledge of office functions to screen, prioritize, and route materials of special interest or sensitive nature directly to the Adviser or other appropriate officials.
• Apply strong editorial and quality assurance skills to proofread and edit documents, confirming that required clearances and coordination have been obtained and that final products meet established objectives and standards.
• Meet regularly with the Adviser and office staff to review invitations and meeting requests; coordinate meeting logistics, including room reservations or virtual platforms, and arrange visitor access for official meetings.
• Maintain the Adviser’s calendar accurately, ensuring appropriate scheduling, deconfliction, and prioritization of engagements.
• Manage time and attendance reporting in TATEL, ensuring accurate and timely entries for the Adviser and office staff.
• Coordinate all aspects of travel for the Adviser and office staff, including serving as Travel Arranger; preparing travel authorizations; arranging passports, visas, and reservations; collaborating with the travel team to close out vouchers; and uploading required receipts.
• Support the completion of annual performance evaluations by assisting with data entry and updates in the ePerformance system.
• Oversee procurement of office supplies and materials, including business cards, in accordance with office needs and applicable procedures.
• Provide courteous, responsive customer service to visitors and callers via telephone, correspondence, email, and in-person interactions, including controlling access to the office suite and escorting visitors to and from meetings with the Adviser.
• Perform routine administrative tasks such as photocopying, scanning, faxing, and distributing mail.
• Maintain and update the Adviser’s business contact lists by capturing and organizing contact information (e.g., scanning business cards and maintaining contact databases).
• Help manage office data repositories (e.g., SharePoint, OneDrive) and support updates to internal and external office websites to ensure information is current and accurate.
• Assist with the management of office social media accounts, supporting content updates and coordination in line with office communications objectives.
• Track and reconcile travel and office-related expenses to support accurate budgeting, reporting, and reimbursement.
• Other Duties as assigned.

Office Administrator

• Provide advanced, executive-level administrative and operational support requiring independent judgment and discretion
• Act as the main point of contact and trusted partner for the Office of the Chief Policy Officer (CPO), using sound judgment to prioritize issues, flag items needing executive input, and manage interactions with internal and external stakeholders
• Independently manage and adjust the CPO’s calendar, balancing shifting priorities, deadlines, and complex scheduling needs
• Review and assess incoming meeting requests, determining priorities and ensuring the CPO’s time is used effectively
• Manage end-to-end executive travel logistics, including itineraries, approvals, real-time adjustments, and coordination with internal and external stakeholders
• Prepare and coordinate briefing materials for meetings and events, working with senior staff to pull together clear, concise, and useful information
• Oversee executive and senior leadership travel arrangements, making thoughtful decisions to balance cost, timing, and practicality
• Manage executive expense reporting, ensuring accuracy, compliance, and timely submission while streamlining processes where possible
• Serve as the primary administrative contact for SCAN board activities, maintaining strong, professional relationships with board members
• Plan and coordinate board meetings across virtual, in‑person, and hybrid formats, managing timelines, logistics, and follow‑up
• Oversee the preparation and distribution of board materials, ensuring content is complete, accurate, and ready for review
• Maintain board records, documents, bios, and governance platforms, ensuring information is current and organized
• Lead onboarding for new board members, coordinating materials and meetings to set them up for success
• Provide ongoing support for SCUS Board of Trustees and Program Impact Committee meetings, including presentation and material preparation
• Lead planning and logistics for division‑wide meetings, retreats, trainings, and all‑staff events
• Maintain and improve shared resources such as calendars, document repositories, templates, contact lists, and organizational charts
• Manage subscriptions and memberships, making sure resources are accessible, relevant, and well used
• Support hiring, onboarding, and offboarding processes for staff, fellows, and interns, ensuring a smooth and consistent experience
• Draft, update, and help roll out SOPs and guidance materials that support efficient and consistent operations
• Track key divisional and organization‑wide deadlines and proactively keep staff informed to support compliance
• Assist with divisional reporting, newsletters, and internal communications
• Support strategic initiatives and special projects led by the Chief of Staff and senior leaders, contributing thoughtful coordination and follow‑through
• Act as a go‑to resource across teams, identifying ways to improve workflows, systems, and coordination
• Take a proactive, solutions‑focused approach to daily operations by anticipating needs and addressing issues before they escalate

Senior Administrator, Policy, Advocacy & Campaigns

• Implement, track, monitor, and maintain client non-qualified benefit plan accounts
• Responsible for understanding daily workflow processes required for client plans
• Facilitate daily transactional activity with the Trustee and trading desk
• Serve as the escalation point for participant call center inquiries, ensuring accuracy of plan recordkeeping

Plan Administrator

• Configure and troubleshoot Windows Server operating system in support of Active Directory, DNS and Certificate Authorities.
• Demonstrate extensive understanding of Active Directory systems and be able to manage and maintain them
• Demonstrate extensive understanding of DNS, Certificate Authority, Certificate Management and Authentication Services – ADFS, SAML, SSO, OKTA
• Applying STIG and VPR adjustments as required
• Manage the certificate environment to ensure certificates are issued on time and installed with no outage
• Develop scripts to monitor and check health of Active Directory, DNS and Certificate Authorities.
• Design, develop, and support scalable, redundant infrastructure to include physical, virtualized and cloud environments
• Install, configure and manage a windows-based certificate authority server
• Install, configure and maintain group management policies including role-based management
• Set up administrator and service accounts, maintain system documentation, tune system performance, install system wide software
• Apply NIST, DISA security controls, security hardening changes based on best practice
• Validate and implement critical system patches, and allocate directory storage space
• Improve existing infrastructure to incorporate latest technology best practices and cross application integrations
• Day-to-day collaboration with engineering teams and system owners, to influence design, and architect solutions in multi-tiered environments
• Manage individual project priorities, deliverables, and deadlines
• Produce clear documentation for delivered solutions

Windows Server Administrator

• Provide systems testing support across CCN NG readiness initiatives, including planning and execution of integration testing and end-to-end (E2E) testing for the suite of impacted VA systems, EDI transactions, and CCN NG Third Party Administrator (TPA) systems
• Coordinate tasks to complete testing of individual systems
• Test integration between systems
• Full end-to-end testing of systems for program launch.

Integration Test Manager – VHA

• Architect, develop, and support reliable, secure, and cost-effective computing for the Massive Data Institute (MDI)
• Administer systems and applications, big data environment, and systems built on cloud Infrastructure like Azure, AWS and Google, including provisioning, identity management, and cost monitoring
• Enhance and maintain on-campus MDI high performance compute facility, including physical servers, virtualization, and storage
• Evaluate system problems of workflow, organization, and planning and develop appropriate corrective action
• Assist in the formulation of technical strategies and processes for administered systems
• Provide support to faculty and their teams using the MDI infrastructure
• Write, interpret and analyze technical documentation related to system administration
• Develop and monitor compliance for different levels of system security

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