Administration

• Represent the value-based care program’s affiliated health plans within dialysis clinics and the surrounding community to raise awareness, build trust, and support informed patient coverage decisions
• Build strong relationships with in-clinic staff—facility administrators, social workers, and administrative assistants—to facilitate coordinated, compliant marketing efforts
• Develop a strong understanding of the plan’s benefits, eligibility criteria, and the role of care management in driving better health outcomes for members
• Partner with assigned brokers to support enrollment of interested patients
• Communicate plan and program information in a clear, ethical, and compliant manner
• Identify barriers to engagement and provide insights that improve our local marketing approach
• Track engagement and field activity metrics to support performance evaluation and continuous improvement
• Potential to represent the plan at community events or engage existing members for retention activities
• Travel to clinic locations at least four days per week

Administrator, Partner Marketing

• Review patient records to ensure documentation supports appropriate billing and coding; including diagnoses, services rendered, and medical necessity.
• Identify documentation gaps that may impact reimbursement, compliance, or patient care. Work with providers to resolve them.
• Assist providers in understanding documentation requirements related to coding Standards (e.g., CPT, ICD-10) and payer guidelines.
• Conduct routine chart audits to validate accuracy and alignment between clinical documentation and billing data.
• Collaborate with the billing department to ensure clean claims and reduce denials or rework.
• Provide real-time or retrospective feedback to clinicians to improve documentation practices
• Track trends in documentation errors, coding issues, and claim denials. Report findings on leadership.
• Support compliance with HIPAA, state regulations, and payer-specific requirements.
• Develop training materials and provide education to medical and clinical staff on best practices for documentation, billing, and coding
• Assist in the management of organizational projects as needed.
• Assists in evaluating and standardizing operations, policies, and procedures.
• Assist with training and education of staff upon request

Data Validation Administrator

• Lead and manage teams responsible for fund compliance programs, regulatory filings, and financial statement preparation
• Oversee client relationships at a high level and support the administration teams that service them
• Proactively coordinate fund operations and communications with service providers, including investment advisors, custodians, transfer agents, fund accountants, attorneys, and auditors
• Review fund and client account activity to identify potential issues and recommend corrective actions
• Provide training and technical guidance to staff regarding regulatory and procedural changes
• Evaluate existing procedures and implement process improvements to enhance efficiency and compliance
• Provide objective guidance to other supervisors within a team
• Participate in department level initiatives, committees and working groups
• Execute strategies and drive change for the fund administration department and the entire business line
• Support business growth initiatives, including participation in new client or product activities

Fund Administration Supervisor

• Field based position responsible for increased levels of revenue attainment and resolution of cases involving continuing provision of ZOLL products/services with physicians, other healthcare professionals and support staff.
• Visit ZOLL customers and accounts in the field to ensure continuity of provision of ZOLL’s medical devices for clinically appropriate cases.
• Determine independently and work collaboratively with office staff/healthcare provider to bring patient’s case to the staff’s attention as appropriate, including following: Prioritize competing objectives (patient’s plan of care, any potential transition of care, reorder documentation and possible end of use) based on independent clinical acumen and knowledge of ZOLL’s medical devices to determine the best path forward for patient’s care and advise providers or their staff accordingly.
• Utilize individualized analysis and the Plan of Care, proactively, to make provider’s or their staff aware of patient’s next level of care and how ZOLL’s medical devices may play a role.
• Collaborate with ZOLL TM/RM to ensure that a patient within a geography is receiving the appropriate level of service with regard to ZOLL’s medical devices with minimal disruption.
• Manage the follow-up process by working with other departments, such as National Accounts, as they work closely with payers to drive efficiencies within the payer’s environment.
• Maintain working knowledge of potential clinical and other value propositions based on ZOLL products and services.
• Ensure timely processing of required documentation to prevent delays in the appropriate provision of services and products and reduce risk to recurring revenue streams.
• Develop and maintain full working knowledge of a significant volume of specific and highly varied payor requirements and ensure compliance with such requirements in order to increase realization of reimbursement payments to the company.
• Provide ongoing education and training to hospital and office staff on medical device order requirements and workflows to achieve operational efficiencies.
• Responsible for improved claims billing yield within a defined geography consisting of assigned accounts, including eligibility for potential bonus incentive opportunities based on same.
• Assist with departmental projects and special tasks when assigned (e.g., Pilot Teams).
• Achieve and maintains acceptable performance metrics.
• Comply with Standard Operating Procedures, and maintain working knowledge of applicable healthcare related regulations, particularly HIPAA.
• Participate in any and all reasonable work activities as assigned and deemed appropriate by management. Additional duties as assigned by management.

Coordinator of Patient Administration

• Select and manage a team of data modernization and informatics staff
• Lead the team’s strategic planning and implementation process
• Manage data infrastructure to improve data integration, enhance interoperability, assure effective data governance, and support the development of reporting and visualizations
• Ensure modernization efforts achieve improved timeliness and quality of data, better coordination of data activities and systems, reduction of data burden, and integration of emerging and open-source technologies where possible
• Coordinate with experts across the agency to assess the agency data environment and identify improvements required for the development of an effective data warehouse and data integration strategy.

Senior Application Administrator

• Develops, maintains, and enhances cloud-based data platform solutions with Databricks
• Collaborates with teams to validate requirements and recommend scalable solutions
• Designs and supports Databricks workspaces, clusters, and data pipelines
• Implements data platform governance standards and performs analysis, design, and support
• Integrates new Databricks capabilities and optimizes data pipelines for performance
• Automates infrastructure provisioning and contributes to CI/CD processes
• Develops conversion and migration plans for data platform capabilities
• Supports change readiness and platform adoption initiatives

Databricks Administrator

• Receive sales orders from Sales Reps:
• As raw data needing consolidation and entry into the sales order system, or
• As work‑in‑process orders already partially entered.
• Evaluate order factors that determine revenue and cost, including pricing, lease rates, vendor credits, promotions, and sales compensation.
• Verify accuracy of product information and pricing based on published price structures and customer contracts.
• Ensure all supporting documentation is complete and accurate.
• Complete sales orders per Ricoh policies and quality requirements.
• Follow up on order modifications to ensure billing accuracy.
• Maximize order processing efficiency to meet delivery and invoicing cycle time requirements.
• Review leasing program results and ensure document accuracy with Sales.
• Provide order status updates to Sales; run and reconcile Order Management reports.
• Maintain expert knowledge of customer accounts and order types.
• Facilitate resolution of issues related to sales orders once assigned to Order Management.
• May coordinate workflow and paperwork for Associates and Specialists.
• Maintain excellent customer service for internal and external stakeholders.
• Manage Oracle‑booked orders, including monitoring progress through delivery, invoicing, funding, and forecasting accuracy.
• Ensure orders progress without delays to minimize preventable month‑to‑month order roll.
• Collaborate effectively with Sales, Supply Chain, Service Operations, and Finance.
• Run, reconcile, and format Order Management reports.
• Utilize advanced Microsoft Office skills, especially Excel and PowerPoint.
• Execute effectively against targeted KPIs.
• Serve as central point of contact for funding questions across departments and business lines.
• Work to streamline processes to increase efficiency, effectiveness, and customer satisfaction.
• Handle complex customer and lease invoicing disputes; initiate credit memos when needed.
• Ensure transactions are billable and fundable prior to installation.
• Initiate and process lease funding for all lease deals.
• Act as liaison with third‑party leasing companies to resolve issues and ensure timely funding.
• Assist with training new employees.
• Support team members with large or complex orders.
• Perform other duties as assigned.

Order Support Administrator

• Provide administrative support for multiple team members in a fast-paced environment focusing on purchasing, travel coordination, front desk responsibilities, day-to-day facilities items, and TRP coordination.
• Front Desk Coordination: Answering, screening, and directing all incoming calls. Greeting visitors and directing them as necessary. Provide basic and accurate information in person and via phone/email. Receive and distribute daily mail/deliveries. Update calendars, schedule meetings, make catering arrangements, and clean up after catering. Perform other clerical duties such as filing, scanning, and photocopying. Make shipping arrangements through UPS, FedEx, US Mail, courier, etc. Organize, track, and restock company equipment and supplies. Properly document and maintain a record of office equipment.
• Purchasing: Research and purchase office services and supplies. Organize, inventory, and restock supplies. Assist with budget adherence. Prepare backup for weekly and monthly credit card statements. Request, manage, verify, compare, document, and communicate vendor quotes and purchases.
• Travel Coordination: Book corporate travel, send calendar invites, and reconcile credit card statements for travel purchases. Pull reports for unused airline tickets. Check rental vehicles for damage, sign rental agreement paperwork, notify employee(s) of the delivered vehicle, and arrange for delivery and pickup of rental vehicles. Properly document and maintain records of vehicle/driver incidents involving rental vehicles for insurance purposes.
• Facility Coordination: Request facility repairs and maintenance for offices. Request, manage, verify, document, and communicate vendor office visits. Properly document and maintain a record of vendor contacts. Prepare workstations and supplies for new and terminating employees.
• Trip Reduction Program Coordination: Tracking the Trip Reduction Program (TRP) by preparing the annual TRP plan, conducting annual survey, coordinating award drawings, and compiling required documentation.
• Administrative Support: Assist the Office Administrator II with miscellaneous tasks. Perform other general administrative responsibilities as assigned. Perform other duties as assigned.

Office Administrator

• Manage a portfolio of secured commercial real estate loans across the full loan lifecycle
• Review, negotiate, and interpret complex CRE loan documentation
• Manage the end-to-end loan process from approval through closing, servicing, and payoff or maturity
• Oversee extensive post-closing activities, including collateral tracking, resolution of exceptions
• Own ongoing servicing for assigned loan portfolios
• Monitor covenant compliance, performance pricing, borrowing base activity, and financial reporting throughout the life of the loan
• Serve as a primary point of contact for Relationship Managers, Legal, Loan Capital Markets, internal operations, accounting, and collateral teams
• Maintain strong deal team relationships while balancing risk management, documentation accuracy, and deadline adherence

CRE Loan Administrator

• Support the daily operations of the practice by assisting with client communication, scheduling, referrals, and general administrative tasks
• Serve as a central point of coordination between clients, therapists, and administrative processes
• Maintain accurate logs and trackers (Call Log, Referral Tracker, etc.)
• Ensure administrative workflows are followed consistently and thoroughly
• Communicate payment-related information clearly and professionally when needed
• Assist with basic billing tasks including charging services and supporting client balances
• Support daily office operations and ensure a smooth and organized environment
• Assist with administrative tasks, documentation, and coordination as assigned
• Assist with social media coordination and content collaboration as directed

• Provide guidance and escalation support to the Corporate IT team
• Oversee the health of our PSA and RMM systems
• Manage incidents and monitor performance
• Troubleshoot issues and maintain documentation
• Provide training and communicate effectively
• Respond to emergencies and execute internal projects

Infrastructure Administrator III

• The Utility Administrator is a member of the Central Property Management Operations team and performs utility activations directly through both providers and 3rd party vendors.
• Utility Administrators also review and update activity reports on a daily basis and communicate effectively via email, phone, and fax with our vendors and market operations.
• Coordinate utility activations for newly acquired properties, including obtaining and uploading proof of ownership and any other documentation required by utility provider.
• Ensure accurate and efficient communication with the Utility Management System vendor regarding payment of existing utility bills.
• Closely monitor the existing portfolio of properties and troubleshoots any issues relating to activations or interruptions in service.
• Reviews reports from Utility Management System vendor to track progress and ensure accuracy.
• Communicates with the company’s local market teams across the country on activation status of utilities and relays this information to all appropriate parties.
• Responsible for maintaining a high degree of customer service and competency level in any resident or market peer interactions, whether over the phone or email, through formal written communication or in person.

Utility Administrator

• Primary responsibility for investor services aspect of client relationships and service delivery
• Develop best practices and procedures for onboarding of clients and client deliverables
• Provide oversight and development of investor services team members
• Perform review of investor subscription documents for completeness
• Perform KYC/AML review of investor subscription documents
• Ability to review and understand offering documents, such as LPA and PPM, of private equity funds
• Work with various software platforms to lead the setup and management of Investor Portals
• Identify and report risk issues and develop appropriate controls to mitigate risk issues
• Identify areas for creating operational efficiencies and complete special projects as needed
• Liaise with internal fund administration team and lead Investor Services aspect of client meetings

Investor Services Manager – Fund Administration

• Implement, track, monitor, and maintain client non-qualified benefit plan accounts
• Responsible for understanding daily workflow processes required for client plans
• Facilitate daily transactional activity with the Trustee and trading desk
• Serve as the escalation point for participant call center inquiries, ensuring accuracy of plan recordkeeping

Plan Administrator

• Oversee the daily functioning and performance of technology systems across a geographically dispersed environment, including Retail Stores, Executives, and Mobile/Handheld work environments.
• Manage the setup, configuration, and deployment of new technology solutions, designing, configuring, and testing updates and modifications to desktop, network, telephony, voice, video, applications, and operating systems.
• Rapidly respond to and resolve technical problems, providing tier 2 and tier 3 support.
• Provide 24x7 direct technical support for all technology and infrastructure, consulting with clients and support groups.
• Act as a single point of contact for clients to understand their technology needs, support AT&T sponsored events, and collaborate with third-party vendors for comprehensive support and solutions.

Client Technical Specialist

• Identify the roles and responsibilities of the AIT in a Long-Term Facility.
• Assist in analyzing the various operations within a nursing facility.
• Act as a liaison between the nursing facility, residents, families and outside community.
• Compile and develop reporting on budget projections, revenue and expenses.
• Bring up issues related to HR and Risk Management situations within the facility.
• Assist in capital improvements and participate in Advisory committees.
• Assist in monitoring and directing execution of policy and procedural changes.
• Develop relationships with the support team (HR/Therapy/Clinical/Finance).
• Support Clinical efforts by understanding QA measures and holding people accountable.

Administrator in Training

• Identify the roles and responsibilities of the AIT in a Long-Term Facility.
• Assist in analyzing the various operations within a nursing facility.
• Act as a liaison between the nursing facility, residents, families and outside community.
• Compile and develop reporting on budget projections, revenue and expenses.
• Ensure all employees, residents and families are treated with the utmost respect.
• Actively engage with community groups and cultivate relationships with local hospital leadership and physicians.
• Monitor industry regulations, laws, compliance updates and enact changes as necessary.
• Utilize time effectively to study Federal and State regulations and develop a sound understanding of industry best practices.
• Understand staffing level requirements and adhere to industry and company standards.
• Assist in monitoring and directing execution of policy and procedural changes.
• Involve in resolving HR issues and Risk Management situations within the facility.
• Assist in capital improvements and participate in Advisory committees.
• Contribute to safety programs and develop a stellar reputation within the industry and community.
• Develop relationships with the support team (HR/Therapy/Clinical/Finance) to assist in meeting/exceeding goals.
• Support Clinical efforts by understanding QA measures and holding people accountable.
• Monitor collections and A/R daily.
• Develop and execute creative ideas to increase employee engagement and minimize turnover.

Administrator – Training

• Design and maintain enterprise architecture for Microsoft 365 and unified communications services (Exchange, SharePoint, Teams, OneDrive, Office365, and other MSFT platforms)
• Lead modernization initiatives and define future-state roadmaps aligned with business goals
• Implement, tune and enforce advanced security configurations and governance policies (Conditional Access, Defender, DLP, MIP, ATP, certificates/TLS, MFA, Zero Trust)
• Implement ALZ (Azure Landing Zone) based Conditional Access & Defender policies that activate during crises and high-risk situations
• Develop and maintain runbooks for documented processes to support our Tier 2 team
• Create scripting (PowerShell, Python, Graph API, etc.) and automation processes to streamline repetitive tasks
• Spearhead end-to-end implementation projects: requirements gathering, solution design, pilot planning, production rollout, post-mortem reviews and operational handoff
• Troubleshoot complex issues spanning endpoints, identity, network, cloud services, collaboration apps and tenant integrations; restore service quickly and prevent recurrence; lead root-cause analysis
• Collaborate with InfoSec, network, NOC, and end-user computing teams to ensure designs align with security standards and operational requirements
• Manage and optimize Microsoft licensing and cost models
• Monitor service health, telemetry and usage trends using Microsoft Defender, Sentinel, Purview, Log Analytics and third-party tools
• Serve as a final escalation point for complex issues
• Mentor junior engineers and contribute to knowledge base

Microsoft 365 Platform Administrator

• Oversee all medical operations within the detention facility’s healthcare unit, ensuring compliance with U.S. Government standards, contractual obligations, and healthcare regulations.
• Direct daily administrative operations of the detention facility’s healthcare unit, ensuring efficient delivery of medical, dental, mental health, and specialty care.
• Ensure adherence to government regulations, contractual requirements, and accreditation standards (e.g., NCCHC, ACA, National Detention Standards, OSHA, HIPAA).
• Oversee recruitment, onboarding, scheduling, and performance management of medical and support staff, including physicians, nurses, dentists, behavioral health providers, and allied health professionals.
• Manage budgets, monitor expenses, and ensure proper allocation of medical resources, supplies, and pharmaceuticals.
• Develop and maintain quality improvement, patient safety, infection control, and risk management programs.
• Act as the primary point of contact with the government customer, prime contractor, and detention facility leadership, providing timely reports, updates, and recommendations.
• Coordinate emergency medical response planning, drills, and continuity of operations in compliance with facility protocols.
• Ensure accurate and timely submission of reports, incident documentation, and statistical data required under the government contract.
• Maintain safe and clean working environment by complying with procedures, rules and regulations.

Health Services Administrator – Notional

• Responsible for analyzing and assessing systems, processes, and documentation for quality and compliance.
• Providing feedback and support to program managers and supervisors.
• Entering data for tracking and trending.
• Participating in clinical records audits as scheduled.
• Assessing programs, policies and systems for quality, effectiveness, and clinical safety.

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Administrator, Partner Marketing

Data Validation Administrator

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Coordinator of Patient Administration

Senior Application Administrator

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Order Support Administrator

Office Administrator

CRE Loan Administrator

Office Administrator

Infrastructure Administrator III

Utility Administrator

Investor Services Manager – Fund Administration

Plan Administrator

Client Technical Specialist

Administrator in Training

Administrator – Training

Microsoft 365 Platform Administrator

Health Services Administrator – Notional

Quality Support Administrator