Account Manager

• You will work hand in hand with a Key Account Manager to develop the business and relationships with our biggest French retailers.
• You will negotiate with clients, present our product portfolio, steer performance, bring and develop best practices.
• You will be the coordinator for sales administration, work with marketing, operations and customer support teams.
• You will participate in building the knowledge base to structure the team and foster fast and sustainable growth.
• You will be key for the team to provide clear reporting and deliverables, ensuring better decision-making and a more efficient relationships with our partners.

Key Account Management Intern, French Speaker

• You will work hand in hand with a Key Account Manager to develop the business and relationships with biggest European retailers.
• You will negotiate with clients, present our product portfolio, steer performance, bring and develop best practices.
• You will be the coordinator for sales administration, work with marketing, operations and customer support teams.
• You will be the link between global and local sales teams, negotiating the promotional calendar and ensuring smooth execution.
• You will participate in building the knowledge base to structure the team and foster fast and sustainable growth.
• You will be key for the team to provide clear reporting and deliverables, ensuring better decision-making and a more efficient relationships with our partners.

Global Key Account Management Intern

• Own the commercial outcome of PR and Partnerships: branded search growth, new-market awareness, contribution to organic revenue
• Lead a team of two: a PR and Copy Specialist and a Content Specialist. Set priorities, run the cadence, raise the bar
• Get the fundamentals right first: press releases, editorial direction, brand storytelling, content hygiene
• Partner with merchandising on house-brand collections with influencers, designers, and cultural figures. Small, sharp, fashion-forward drops
• Run our Brand Ambassador programme: real ambassadors with real reach, not token influencer gifting
• Build a diversified earned media footprint that drives branded demand: tier-1 publications, niche authority sites, cultural outlets. These are the mentions that feed LLMs and build authority
• Drive partnerships: sports RX, smart eyewear, community sports teams, NGO tie-ups, cultural institutions. Make SmartBuyGlasses a name people encounter outside the ad break
• Make us heard everywhere: podcasts, Reddit, LinkedIn, newspapers, TV, editorial — brand mention volume is what feeds SEO and AI search visibility
• Work hand in hand with our Social and Influencer lead to convert influencer reach into branded search lift
• Set editorial direction for brand content on site: storytelling, launches, collab narratives, brand pages. Work with our SEO lead on priorities
• Run the editorial engine week-to-week: calendar, brief templates, review loops, output quality, speed to publish
• Track AI search visibility (SGE, AI Overviews, LLMs) and shape PR and mentions so our brand surfaces in the answers
• Run disciplined experiments on formats, hooks, and distribution. Kill what doesn’t work fast
• Translate results into clear commercial insights — no fluff reporting

Public Relations Manager

• Serve as the primary point of contact for assigned accounts, owning the full sales cycle from lead generation to quoting, closing, and follow‑up.
• Achieve sales targets and budgets by growing existing accounts, developing new opportunities, and managing forecasts and reporting.
• Build and maintain strong, long‑term customer relationships by understanding client needs, satisfaction levels, and delivering scalable, tailored solutions.
• Coordinate closely with internal teams (Account Managers, Sales Support, License Support) to ensure high‑quality delivery, documentation, and timely cross‑department communication.
• Manage account operations, including CRM/ERP usage, overdue payment follow‑ups, process compliance, and acting as backup for other Account Managers when needed.
• Engage with clients, prospects, and partners both remotely and on‑site, dedicating significant time to collaboration with the License Support team and Microsoft business training initiatives.

• This is a 100% sales-focused role within the French public sector market (6- to 12-month sales cycle aligned with public procurement and budget calendars).
• Your mission: Develop your commercial strategy, implement an effective action plan, and execute it with intensity.
• Your objective: Grow accounts and revenue within your territory through upselling, cross-selling, and contract renewals.
• Teamwork: Collaborate closely with the Customer Success teams to nurture, expand, and maximize the value of public sector accounts.
• Travel, trade shows & networking: Represent goFLUENT at specialized trade fairs and public sector networking events, while managing client meetings within your territory.

Account Manager – French Public Sector

• Serve as the trusted advisor and senior point of contact for a portfolio of enterprise and strategic accounts.
• Develop and execute tailored account plans aligned with each client's long-term business objectives.
• Lead executive-level conversations, building relationships across C-suite and senior stakeholder levels.
• Anticipate client needs proactively, mitigating churn risk before it materialises.
• Own and drive the commercial expansion of your portfolio — upsell, cross-sell, and new use case development.
• Build compelling business cases and ROI-driven proposals in collaboration with Product and Sales teams.
• Act as a strategic consultant helping clients define ambitious automation roadmaps and efficiency targets.
• Influence product direction by channelling strategic client insights into actionable feedback.
• Own renewal cycles end-to-end, with full accountability for retention and Net Revenue Retention (NRR) targets.
• Define and track KPIs that demonstrate solution impact, driving continuous value realisation.
• Mentor junior Account Managers and contribute to the development of best practices within the CSX team.
• Play an active role in shaping Customer Success strategy at the team level.

Strategic Account Manager

• Identify and close upsell and cross-sell opportunities across domains, security, and infrastructure products
• Drive membership upgrades based on usage, complexity, and value realization
• Actively build and manage an expansion pipeline, not just react to inbound demand
• Proactively manage account health across onboarding, activation, usage, and renewal
• Reduce churn by identifying risk early and acting before renewal moments
• Increase attach rates of add-on products (SSL, DNS, email, etc.)
• Ensure new customers reach operational usage quickly
• Remove friction in onboarding, integration, and first transactions
• Act as structured voice of the customer, not anecdotal
• Maintain high-quality CRM hygiene and forecasting

• Élaborer votre stratégie commerciale, mettre en œuvre un plan d'action efficace et l'exécuter avec intensité.
• Développer les comptes et le chiffre d'affaires sur votre territoire via l'upselling, le cross-selling et les renouvellements de marchés.
• Collaborer étroitement avec les équipes Customer Success pour nourrir, développer et maximiser la valeur des comptes publics.
• Représenter goFLUENT lors de salons spécialisés et d'événements de networking de la sphère publique, et assurer vos rendez-vous clients sur votre territoire.

Account Manager – Marché Public Français

• Define and execute the commercial strategy for Buses, ensuring business development and identification of new market opportunities.
• Manage relationships with key accounts, operators and public entities, acting as the primary point of contact.
• Develop a multi-segment commercial model, including urban, metropolitan and long-distance solutions.
• Prepare, analyze and present complex proposals and public tenders, interpreting technical and financial tender specifications.
• Sell solutions across different technologies (PHEV, BEV, HEV and Diesel), including route analysis and proposals tailored to customer needs.
• Use Scania systems and tools for vehicle configuration, cost calculation and preparation of commercial proposals.
• Build strategic relationships with bodybuilders, partners and stakeholders, creating collaboration networks in the Portuguese market.
• Contribute to the definition and evolution of the product portfolio and to the future commercial structure in Portugal.
• Work with a high degree of autonomy; preferred residence in Lisbon and reporting to the Iberian structure (Madrid).

Key Account Manager

• Manage client accounts and ensure satisfaction
• Develop business strategies to grow accounts
• Collaborate with internal teams to meet client needs
• Maintain regular communication with clients to understand their requirements

Senior Key Account Manager

• Develop and execute a territory plan to maximize client retention, contract upgrades, and the sale of Bitsight products and services
• Articulate the business and technical value of Bitsight’s product offerings to the client base
• Act as a strategic advisor to clients with the goal of expanding Bitsight’s footprint across assigned accounts
• Establish and maintain strong C-level relationships with designated clients
• Accurately forecast all deals on a monthly and quarterly basis to leadership
• Identify and articulate the strategic, organizational, and financial goals of assigned clients
• Develop and execute account plans and targeted sales campaigns for assigned accounts
• Work cross-functionally within Bitsight to define and drive execution of action plans that improve and optimize the use of Bitsight products and services
• Maintain accurate and up-to-date account and contact information in CRM for all assigned accounts

• Maintain a close, trusted and aligned day-to-day relationship with clients.
• Translate client requests and challenges into clear, well-structured and inspiring briefs for the creative teams.
• Coordinate communication projects, ensuring deadlines, budgets and quality standards are met.
• Work closely with creative, media, production and digital teams, overseeing the execution of campaigns.
• Stay informed about market trends and consumer behavior, contributing relevant insights to strategy.
• Monitor campaign performance and present results clearly, focusing on solutions and continuous improvement.
• Prepare materials and reports for meetings, keeping project tracking up to date.

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Key Account Management Intern, French Speaker

Global Key Account Management Intern

Public Relations Manager

Account Manager

Account Manager – French Public Sector

Strategic Account Manager

Account Manager

Account Manager – Marché Public Français

Key Account Manager

Senior Key Account Manager

Account Manager

Account Manager

Vice President, Global Debit & APM Partnerships