VIP Account Manager, English, Spanish, Portuguese

Quadcode SaaS

VIP Account Manager providing premium services to high-value clients at fintech company. Engaging with clients, building relationships, and driving satisfaction and retention efforts.

Posted 7/13/2026full-timeRemote • 🇵🇹 PortugalMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management and sales within the financial industry, with a focus on effective communication, negotiation, and client retention strategies. Proficient in managing VIP client interactions and utilizing CRM tools to enhance client engagement and satisfaction.

Highest-signal resume keywords

Client Relationship ManagementSales Experience in Financial IndustryNegotiation TechniquesCRM Tools ProficiencyBilingual Proficiency in Portuguese and Spanish

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client OutreachLead ConversionClient Satisfaction InitiativesRecord Keeping in CRMBusiness Development

Soft Skills

Strong Communication SkillsRelationship-Building SkillsResult-Oriented MindsetProfessionalismAbility to Work in Fast-Paced Environment

Tools & Technologies

CRM System

Industry Keywords

Financial IndustryAccount ManagementBusiness DevelopmentVIP ClientsClient Retention

About the role

Key responsibilities & impact

Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools;
Promote company products and services to high-value clients;
Apply effective negotiation techniques to convert leads into long-term customers;
Develop and implement initiatives to increase client satisfaction and retention;
Build and maintain strong, long-term relationships as a trusted advisor;
Monitor client activity and identify opportunities for growth and engagement;
Maintain accurate records of client interactions in the CRM system.

Requirements

What you’ll need

English proficiency at B2 level or higher;
Native or bilingual proficiency in Portuguese and Spanish;
Bachelor’s degree in Economics, Finance, Business, or a related field;
Proven experience in the financial industry, preferably in sales, account management, or business development;
Strong communication, negotiation, and relationship-building skills;
Result-oriented mindset and ability to work in a fast-paced environment;
High level of responsibility and professionalism when working with VIP clients.

Benefits

Comp & perks

Remote work model
Competitive remuneration
Friendly, enjoyable and positive environment