Senior Renewals Account Manager – German Speaking

Cloudflare

Senior Renewals Account Manager responsible for maximizing renewal value of Cloudflare’s largest Enterprise customers. Building relationships and presenting ROI while collaborating with account teams.

Posted 6/23/2026full-timeLisbon • 🇵🇹 PortugalSenior💰 €63,000 - €87,000 per yearWebsite

About the role

Key responsibilities & impact

As a Senior Renewal Account Manager, you will be responsible for owning and maximizing renewal value of Cloudflare’s largest Enterprise customers.
You will do this by building and leveraging C-level relationships and presenting and articulating ROI with key stakeholders.
You will use your strong business acumen and technical understanding to work alongside your account team to articulate business value and make compelling recommendations to customers.
You will leverage your experience to accurately plan, forecast, and prioritize work in order to maximize outcomes.
Additional responsibilities will include:
Commercial owner and driver of renewal including maintaining and reporting an accurate weekly forecast
Customer engagement from onboarding through the entire customer lifecycle
Negotiate and execute renewal contracts in accordance with customer objectives
Able to prioritize effectively to handle multiple deals at the same time
Analyze data and leverage tools to identify opportunities and business value
Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets
Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings
Develop and maintain long-term relationships with stakeholders in your account portfolio.
< 25% travel

Requirements

What you’ll need

Fluency in German
Minimum of 5 years of experience in Inside or Field sales or Renewal management
2+ years relative industry experience
Expertise in SaaS retention and sales process
Experience working with senior or C-level customer stakeholders
Excellent knowledge of value driven sales
Excellent problem solving skills with the ability to creatively achieve resolutions
Demonstrated ability to handle multiple tasks in an efficient and professional manner
Strong Communication skills both written and verbal and the ability to present to multiple different personas
Demonstrated strong negotiation skills and ability to influence and navigate objections to achieve win-win customer outcomes
Bachelor’s Degree or equivalent experience is preferred.

Benefits

Comp & perks

The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
This role is eligible to participate in Cloudflare’s equity plan.

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Hard Skills & Tools

SaaS retentionsales processforecastingdata analysiscontract negotiation

Soft Skills

business acumenrelationship buildingproblem solvingcommunicationnegotiationprioritizationinfluencing

Certifications

Bachelor’s Degree