Account Manager

• Ensure deliverables are completed in accordance with the agreed scope of services.
• Oversee and manage clients' full financial accounting closing process.
• Monitor financial reporting systems and ensure the accuracy and completeness of financial information.
• Review and approve team members' work prior to finalisation and submission to the Senior Manager, Director, or clients.
• Provide financial insights and recommendations to support management decision-making.
• Ensure best practices in corporate governance and compliance with statutory and regulatory requirements.
• Manage a portfolio of clients and maintain strong working relationships.
• Achieve the Group's budget targets.
• Identify opportunities for additional scope of work and potential fee increases.
• Support cross-selling initiatives across the Group's service offerings.
• Proactively seek client feedback and communicate insights to management and internal teams.
• Maintain high levels of client satisfaction and client retention.
• Plan client engagements to ensure quality, efficiency, and timely service delivery.
• Report regularly to the Senior Manager and Director on client matters and operational updates.
• Coordinate with internal teams and other business divisions to ensure seamless service delivery.
• Ensure timely billing, including out-of-pocket expenses (OPEs), and follow up on outstanding collections.
• Maintain proper filing and documentation of client and internal records.
• Identify potential risks and recommend appropriate mitigation measures.
• Ensure compliance with internal policies, procedures, and Standard Operating Procedures (SOPs).

Account Manager, Mandarin & English Speaking

• You are your own leader, creating a compelling vision and communicating with style and charisma.
• You are responsible for the sales mission and vision of Brands business.
• Under your leadership, you build a team of high performance individuals to achieve and excel sales growth.
• The Key Account Manager is a point of contact and responsible for building / maintaining strong professional relationship with the Principal and Customers.
• Handle distribution of the brand or set of brands within assigned outlets and ensuring visibility and delivering high quality customer service to the existing and potential clients.
• Responsible for the collection of receivables and are the key source of information for movement of goods / brand and as one of the responsibilities is to bring back market feedback across both functions.
• Know at all time levels of sales versus LY versus Target for Brands-group (sell in) and to share this during monthly sales and marketing Meeting.
• Manage the sell-in (net sales) and support brand related function of the business.
• Must be able to identify and call out any risk early and propose back up or next action plans.
• Plan and execute monthly sell in according to marketing calendar.
• Plan with the Marketing team and execute activities at floor level to achieve Brands objectives wholesales & inventory.
• Prepare monthly & promotional BITA (new and replenishment).
• Close Team-work with Retail Ops Team to ensure smooth sales operations at selling floor.
• Provide proposals, suggestions to Mktg on all sales & inventory related matters.
• Create and maintain good rapport / relationship with retailers / vendors, beauty advisors, supervisors and understand the store’s operation process.
• Ensure timely launches of new products with updated VM support.
• To look out for the white space opportunity to share with brand teams for potential brand development or growth.
• Analyze and discuss with Retail Ops Team on a monthly basis of stock inventory holding (days) and action plans to minimize it.
• Plan and Execute Pop Ups and Clearances with support from Retail Ops and Brand Teams.
• Together with Retail Ops team, to meet up with key retailers / buyers to review sell in and sell out on a quarterly basis.
• To propose action plans to Head of Sales and review quarterly sales and risk.
• Achieve Brand Sales targets (net) and ensuring growth for brands.
• Manage all brands under your care to meet brand KPIs.
• Inventory Management by ensuring right assortment based on turnover.
• Achieve Brand / Company CRM target and Known Customer %.

Key Account Manager

• Build, gain approval for, and execute a comprehensive Channel Business Plan for Malaysia - ASEAN and Greater Asia
• Lead geo-expansion into new markets including Malaysia
• Develop detailed business plans with key Distributors, Resellers, and MSPs
• Drive Partner Generated pipeline and revenue
• Achieve and exceed pipeline targets, PG ARR goals, renewal rates, and KPIs on a monthly, quarterly, and annual basis
• Develop and execute a Partner Recruitment strategy
• Collaborate with Mimecast Sales teams and partner counterparts
• Monitor and report on all channel activities

Channel Account Manager

• To ensure consistent sales growth and achievement of sales goals and targets in assigned territories and key accounts by identifying new business opportunities.
• To develop and establish strategic partnerships with key stakeholders, facilitating the expansion and penetration of AbbVie product range within designated key accounts.
• Collect insights from the field, initiate discussion on new initiatives, align internal stakeholders and managing internal process; take proactive action to arrange & with quality execution.
• Maintain long-term customer relationships and think ahead of ways to develop superior competitive strategies to support growth and productivity priorities.
• Ability to generate insights from field visits to develop effective activities. Propose action plan with strategy and flawless implementation.
• Build and maintain close business relationships with hospital stakeholders and specialists.

Key Account Manager, Oncology – Hematology

• Serve as the primary relationship manager for a portfolio of VIP clients, delivering a highly responsive, personalized, and best-in-class client experience across Binance’s ecosystem.
• Build strong one-on-one relationships with clients by understanding their trading behaviors, business needs, and service expectations, while providing tailored support and account management to drive long-term engagement and loyalty.
• Maintain high availability and responsiveness to support clients in a timely manner, ensuring smooth communication, prompt issue resolution, and consistent coverage for day-to-day account needs.
• Drive client retention, activity growth, and wallet share expansion through proactive account management, strategic engagement, and customized solutions aligned with clients’ trading and operational requirements.
• Act as a trusted point of contact for clients, guiding them through Binance’s VIP program, platform features, product updates, and service offerings to ensure seamless account optimization and a strong overall client experience.
• Identify relevant commercial opportunities across Binance’s product suite, including Spot, Margin, Futures, Options, OTC, Earn, and other applicable solutions, by aligning product offerings with individual client needs and preferences.
• Monitor client activity, engagement trends, and account performance to anticipate needs, uncover growth opportunities, and provide data-backed recommendations that improve client satisfaction and business outcomes.
• Prepare client updates, account reviews, and internal summaries to highlight client performance, service needs, risk considerations, and potential growth opportunities.
• Partner closely with internal stakeholders including Product, Business Development, Compliance, Risk, and Operations teams to advocate for client needs, resolve issues efficiently, and enhance the overall VIP client experience.

Account Manager – VIP Clients, APAC

• Responsible for driving sales of ABB Electrification Distribution Solutions products, systems, and services within the Utility segment.
• Achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenue, profitability, market share, and customer satisfaction.
• Identify and develop new business opportunities while strengthening long-term customer relationships.
• Manage and develop strategic key accounts within the Utility segment, driving year-over-year revenue growth and expanding ABB’s market presence.
• Identify and develop new market opportunities through proactive customer engagement, specification selling, and pipeline development.
• Develop and manage OEM and channel partners to ensure effective market coverage, pricing discipline, and joint business planning.
• Promote ABB medium-voltage distribution solutions, including protection relay solutions, in coordination with internal specialists and key customers.

Key Account Manager – Utility, Electrification Distribution Solutions

• Successfully manage the delivery of assigned mixed-media projects, taking responsibility for all deliverables
• Develop an intrinsic understanding of your clients’ business model and strategy
• Effectively manage each project stage
• Accurately prepare all project documentation
• Demonstrate real strength in identifying and managing account and project problems independently and provide effective solutions
• Proactively build strong client relationships with your day-to-day client contacts
• Always deliver exemplary client services helping to ensure we maintain the current high levels of client satisfaction and continually seek ways to exceed our clients’ expectations
• Work closely with your team leader to develop your commercial awareness of Black Sun’s job costing and fee structures
• Effectively manage project budgets by implementing all Black Sun’s quality assurance and financial processes
• Where necessary, work with your team leader to develop strategies for auditing and managing overrun costs from clients
• Work closely with team leaders to successfully identify new business opportunities from your existing clients, writing client proposals and effectively presenting concepts and delivery presentations
• Support the new business process by assisting with the delivery of new business proposals
• Support internal teams with Black Sun’s research into best practice corporate communications by conducting research
• Continually drive your understanding of our clients’ businesses, the industries they operate in, and trends in best practice corporate communications

Account Manager – Stakeholder Advisory, Engagement

• Building profitable relationships with customers from their portfolio, to deepen and broaden account relationships with the objective to generate revenue and focus on wealth management.
• Market investment products as well as cross-sell of HLBB's consumer product to the new and existing PB customer.
• Expand on new customer base through referrals from customers or through personalized/advisory services provided personally or through the Investment Consultant team
• Acquisition and growth of Priority Banking customer relationship and portfolio in accordance to PB segment business goal.
• Work with Product Owner, Investment Consultant to offer proactive and personalized financial services to the affluent segment customer.
• To support Centre Manager in promoting and developing market presence, this will ultimately deliver the individual jobholder's target and support overall target.

Priority Banking Relationship Manager – Nationwide

• Cultivate and strengthen relationships with a portfolio of SMB clients, understanding their unique goals and promoting deeper engagement with the YouBiz platform and driving their transaction volume.
• Drive customer retention, expansion, and overall growth by identifying opportunities within your book of business.
• Collaborate with Sales and Customer Support teams to ensure seamless onboarding for new customers and retention for existing customers.
• Provide customer feedback and valuable insights that shape YouBiz’s product roadmap and enhance the customer experience.

Account Manager, SMB

• Partner Acquisition & Management: Identify, scout, onboard, and manage channel partners at scale, serving as their primary point of contact for all things Instarem.
• Co-Selling & Lead Generation: Collaborate with partners on joint-acquisition strategies, co-selling initiatives, and localized campaigns to drive high-value SME leads.
• Partner Enablement & Performance: Empower partners through structured training, co-marketing collateral, joint events, and regular performance reviews (including routine on-site visits and Quarterly Business Reviews).
• Cross-Functional Collaboration: Partner closely with internal Sales, Marketing, Compliance, and Product teams to ensure seamless partner operations and align channel programs with broader business objectives.
• Product & Process Optimization: Gather partner feedback and market insights to champion product, service, and operational enhancements internally.

Account Manager jobs in Malaysia

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