Account Manager, Mandarin & English Speaking

FastLane Group

Account Manager overseeing client portfolios, leading a team in delivering high-quality accounting services. Specialising in outsourced accounting and financial reporting for local and international clients.

Posted 7/24/2026full-timePetaling Jaya • 🇲🇾 MalaysiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial accounting, compliance, and client management, with a strong focus on delivering accurate financial reporting and maintaining high client satisfaction. Proficient in managing teams and ensuring adherence to corporate governance and regulatory standards.

Highest-signal resume keywords

Professional Accounting QualificationFinancial Reporting SystemsClient Relationship ManagementStatutory ComplianceTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AccountingInternal ControlsRegulatory ComplianceAnalytical SkillsProblem-Solving Skills

Soft Skills

Organisational SkillsCommunication SkillsClient Satisfaction FocusTime Management

Tools & Technologies

Accounting SoftwareMicrosoft Office Applications

Certifications & Qualifications

MIAACCACPA Australia

Industry Keywords

Corporate GovernanceStatutory RequirementsFinancial InsightsBudget TargetsCross-Selling Initiatives

About the role

Key responsibilities & impact

Ensure deliverables are completed in accordance with the agreed scope of services.
Oversee and manage clients' full financial accounting closing process.
Monitor financial reporting systems and ensure the accuracy and completeness of financial information.
Review and approve team members' work prior to finalisation and submission to the Senior Manager, Director, or clients.
Provide financial insights and recommendations to support management decision-making.
Ensure best practices in corporate governance and compliance with statutory and regulatory requirements.
Manage a portfolio of clients and maintain strong working relationships.
Achieve the Group's budget targets.
Identify opportunities for additional scope of work and potential fee increases.
Support cross-selling initiatives across the Group's service offerings.
Proactively seek client feedback and communicate insights to management and internal teams.
Maintain high levels of client satisfaction and client retention.
Plan client engagements to ensure quality, efficiency, and timely service delivery.
Report regularly to the Senior Manager and Director on client matters and operational updates.
Coordinate with internal teams and other business divisions to ensure seamless service delivery.
Ensure timely billing, including out-of-pocket expenses (OPEs), and follow up on outstanding collections.
Maintain proper filing and documentation of client and internal records.
Identify potential risks and recommend appropriate mitigation measures.
Ensure compliance with internal policies, procedures, and Standard Operating Procedures (SOPs).

Requirements

What you’ll need

Professional accounting qualification such as MIA, ACCA, CPA Australia, or currently pursuing a recognised professional qualification.
Minimum 4 years of relevant accounting experience.
Prior supervisory experience managing at least 2 team members.
Strong understanding of internal controls, corporate governance, and statutory and regulatory compliance.
Proficient in accounting software and Microsoft Office applications.
Strong analytical, organisational, communication, and problem-solving skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Mandarin language proficiency is required to communicate effectively with Mandarin-speaking clients.

Benefits

Comp & perks

Flexible working arrangements
Professional development opportunities