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Account Manager – Stakeholder Advisory, Engagement
Black Sun GlobalAccount Manager role focused on delivering high calibre communications solutions for a diverse client base. Engage with stakeholders and shape their communications strategies across various channels.
About the role
Key responsibilities & impact- Successfully manage the delivery of assigned mixed-media projects, taking responsibility for all deliverables
- Develop an intrinsic understanding of your clients’ business model and strategy
- Effectively manage each project stage
- Accurately prepare all project documentation
- Demonstrate real strength in identifying and managing account and project problems independently and provide effective solutions
- Proactively build strong client relationships with your day-to-day client contacts
- Always deliver exemplary client services helping to ensure we maintain the current high levels of client satisfaction and continually seek ways to exceed our clients’ expectations
- Work closely with your team leader to develop your commercial awareness of Black Sun’s job costing and fee structures
- Effectively manage project budgets by implementing all Black Sun’s quality assurance and financial processes
- Where necessary, work with your team leader to develop strategies for auditing and managing overrun costs from clients
- Work closely with team leaders to successfully identify new business opportunities from your existing clients, writing client proposals and effectively presenting concepts and delivery presentations
- Support the new business process by assisting with the delivery of new business proposals
- Support internal teams with Black Sun’s research into best practice corporate communications by conducting research
- Continually drive your understanding of our clients’ businesses, the industries they operate in, and trends in best practice corporate communications
Requirements
What you’ll need- Minimum 2.5 years agency or client-side experience, ideally within corporate marketing and communications.
- Excellent writing, editing, proof reading skills are essential.
- Strong communication and interpersonal skills are essential.
- Exceptional attention to detail;
- Be fully conversant with Microsoft Word, Excel, and PowerPoint.
Benefits
Comp & perks- Access to a full programme of training
- Plenty of autonomy to develop new skills and contribute ideas
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementbudget managementclient proposal writingeditingproofreading
Soft Skills
communicationinterpersonal skillsattention to detailproblem solvingclient relationship management