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About the role
Key responsibilities & impact- Cultivate and strengthen relationships with a portfolio of SMB clients, understanding their unique goals and promoting deeper engagement with the YouBiz platform and driving their transaction volume.
- Drive customer retention, expansion, and overall growth by identifying opportunities within your book of business.
- Collaborate with Sales and Customer Support teams to ensure seamless onboarding for new customers and retention for existing customers.
- Provide customer feedback and valuable insights that shape YouBiz’s product roadmap and enhance the customer experience.
Requirements
What you’ll need- 2 to 4 years of account management or support experience in a B2B environment.
- Strong verbal and written communication skills, with the ability to build rapport with clients.
- Proactive approach to identifying customer needs and growth opportunities across diverse accounts.
- Thrive in a fast-paced, evolving environment. Self-starter with a proactive approach to identifying and addressing challenges.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account YouTrip Website LinkedIn All Job Openings 201 - 500 employees Founded 2016 💳 Fintech 👥 B2C Fintech
- B2C YouTrip is a Singapore-based fintech company offering a multi-currency travel card and mobile app that lets consumers hold, exchange and spend 12 currencies across 150+ countries with low or zero foreign-exchange fees. Issued by You Technologies Group (Singapore) and a Principal Member of Mastercard, YouTrip provides physical and virtual cards, in-app currency exchange, Apple Pay/Google Pay support, fee-less ATM withdrawals within limits, real-time transaction alerts, one-tap card lock and fraud monitoring, plus merchant cashback and travel perks. Account Manager, SMB 🔥 0 minutes ago 🏢🏡 Petaling Jaya – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Cultivate and strengthen relationships with a portfolio of SMB clients, understanding their unique goals and promoting deeper engagement with the YouBiz platform and driving their transaction volume.
- Drive customer retention, expansion, and overall growth by identifying opportunities within your book of business.
- Collaborate with Sales and Customer Support teams to ensure seamless onboarding for new customers and retention for existing customers.
- Provide customer feedback and valuable insights that shape YouBiz’s product roadmap and enhance the customer experience. 🎯 Requirements
- 2 to 4 years of account management or support experience in a B2B environment.
- Strong verbal and written communication skills, with the ability to build rapport with clients.
- Proactive approach to identifying customer needs and growth opportunities across diverse accounts.
- Thrive in a fast-paced, evolving environment. Self-starter with a proactive approach to identifying and addressing challenges. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Soft Skills
relationship buildingcustomer retentioncommunicationproactive approachproblem solvingcollaborationcustomer feedbackinsight generationadaptabilityself-starter