YouTrip

Engineering Manager

• Mentor and manage a team of software engineers, setting clear goals, facilitating career development, and conducting regular performance evaluations.
• Oversee software project execution, ensuring on-time delivery while meeting quality standards.
• Stay hands-on by contributing to codebases, performing code reviews, and maintaining technical deputy to provide meaning guidance to the team.
• Define and drive technical direction, incorporating emerging technologies and industry best practices to improve innovation and scalability.
• Uphold engineering excellence by enforcing coding standards, fostering test automation, and continuously improving development processes.
• Foster a collaborative environment and ensure clear communication within the team and with cross-functional teams.
• Regularly engage with stakeholders, sharing progress updates, technical insights, and delivery outcomes.
• Coach engineers both technically and professionally - helping them grow into stronger, more autonomous contributors.
• Build a high-performing, agile, and self-organizing team that delivers stable, scalable, and reliable features and services.

Compliance

• Analyze and review transaction data to identify trends & patterns in transactions that may signify suspicious or fraudulent activities, using data and transaction monitoring tools.
• Handle resolution of confirmed suspicious cases, including assisting to reach out to affected customers and internal teams for further investigation.
• Collaborate with Compliance and other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company’s and users’ interests.

Compliance Intern – Transaction Monitoring

Analyst

• Conduct ongoing fraud alert reviews to identify for fraudulent charges using Fraud Monitoring System (“FMS”) for our consumer and business segments in Singapore and regionally.
• Perform investigations and analysis of all cardholders disputed transactions and make appropriate decisions on next steps, minimising financial losses without compromising customer experience.
• Collaborate with other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company’s and users’ interests.
• Proactively identify new fraud patterns, fraudulent merchants and merchant/acquirer points of compromise for reporting to the Team Lead for remediation measures.
• Perform any other ad-hoc compliance duties.

Fraud Analyst – 1 Year Contract

Chief Marketing Officer

• Own YouBiz brand positioning, messaging, and voice
• Develop and maintain corporate communications and key messaging frameworks
• Ensure brand consistency across all touchpoints and channels
• Shape how YouBiz is perceived in the Singapore SME market
• Plan and execute presence at industry events (e.g., eCom expos, SME conferences)
• Explore new offline channels to reach SME decision-makers
• Manage event logistics, collateral, and lead capture
• Measure and report on event ROI
• Manage and grow our affiliate and partner network
• Identify and onboard new strategic partners
• Negotiate partnership terms and track performance
• Execute seasonal and tactical campaigns (referral programs, cashback promotions)
• Coordinate cross-marketing initiatives with YouTrip consumer brand
• Create campaign assets - landing pages, emails, social content
• Support product launches and feature announcements
• Create sales enablement materials (decks, one-pagers, case studies)
• Coordinate communications for product changes (e.g., migrations, updates)
• Gather market feedback to inform product roadmap

Senior Marketing Executive

Product Manager

• Define and drive product strategy and roadmaps across core platform and growth-critical domains, including payments, onboarding, operations enablement, and market expansion initiatives
• Lead and develop high-performing product managers across multiple complex and interconnected problem spaces
• Improve customer activation and conversion by optimizing onboarding and identity verification flows across markets
• Drive sustained user engagement and monetization by improving usage, transaction frequency, and spend across newer and developing markets
• Strengthen operational effectiveness by partnering closely with Operations and Engineering to improve tooling, workflows, and system reliability
• Improve unit economics across key money-movement and funding flows through product-led optimization and vendor collaboration
• Manage and influence external technology partners and vendors to ensure reliability, cost efficiency, and continuous improvement
• Build for scale by strengthening system architecture, operational maturity, and cross-domain consistency
• Collaborate deeply with Engineering, Business, Risk, Compliance, and Operations to deliver scalable, compliant, and efficient solutions
• Drive alignment across stakeholders through clear prioritization, strong documentation, and disciplined execution
• Navigate complex regulatory, technical, and financial constraints to solve deeply integrated product challenges
• Champion a strong product culture through mentorship, high standards of craft, and outcome-oriented thinking

Director of Product Management

Manager

• Lead and execute the Go-To-Market strategy for YouTrip in Australia to ensure successful launch in the region
• Build out and recruit the local launch team in Australia including but not limited to Marketing, Customer Service, and other functions in the local operating office
• Drive business growth by leading & executing bespoke marketing & partnership campaigns to drive awareness and adoption for the optimal customer audience group
• Identify local customer needs and partner with Product Management team to localize our customer offerings in Australia
• Navigate local regulatory & compliance landscape with Legal & Compliance team and represent YouTrip in Australia in discussion with regulators and relevant authorities & stakeholders
• Reporting to the Chief Operating Officer of YouTrip, identify and drive cross-functional initiatives for business growth and be ready to take on special projects & initiatives as needed to ensure maximal success of the business in Australia

General Manager

Director

• Leading the full lifecycle of corporate development projects, including fundraising, M&A, partnerships and strategic growth initiatives with internal and external stakeholders
• Build financial models and participate in financial planning and analysis
• Conduct in-depth market research, industry analysis, and due diligence
• Produce high-quality business proposals, presentations, and relevant write-ups
• Build and maintain relationships with key external stakeholders including investors and banks
• Lead and participate in ad-hoc projects
• Working alongside senior leadership

Director of Corporate Development

• Conduct detailed investigations of suspected fraudulent transactions across consumer and business segments.
• Analyse escalated cases, unusual transactions, account activities, and associated data to determine fraud risk and recommend appropriate next steps
• Collaborate with internal stakeholders, including Compliance, and Customer Support, FinOps to ensure investigations are thorough, timely and maintain a positive customer experience
• Identify emerging fraud patterns, suspicious merchants and potential money-mules, escalating findings to the Team Lead for remediation measures
• Maintain accurate records of investigations, findings and actions taken, ensuring compliance with company policies and regulatory requirements
• Support ongoing fraud prevention initiatives by providing insights and recommendations based on investigative findings