YouTrip

Business Development Rep

• Work closely with our Sales and Accounts team members, in driving opportunities for business growth
• Opportunities to work with customers, and understand users’ needs
• Partner with internal stakeholders such as marketing and product, to generate quality leads and offer ideas in innovating key features that will help grow sales of the business
• Record all customer information and maintain detailed records, in the CRM on each prospective customer

Business Development Intern

Operations

• Lead and mentor a team of Fraud Operation Analysts, providing guidance on investigations and operational improvements
• Monitor and analyse fraud alerts, ensuring accuracy and proposing enhancements to improve system performance
• Utilise data analytics tools and methodologies to identify patterns, trends, and anomalies indicative of fraudulent behavior in transaction data, user activities and other relevant datasets
• Conduct investigations into suspicious activities and escalated fraud cases
• Evaluate and identify gaps in current systems and processes, using data-driven insights to propose and implement operational enhancements
• Develop and implement strategies based on investigative findings to prevent future incidents
• Collaborate with cross-functional teams, including Compliance, Customer Service, and Product to address fraud risks effectively
• Ensure all fraud-related activities comply with relevant payment regulations and card scheme rules

Senior Associate, Fraud Operations

Associate

• Conduct end-to-end transaction investigations from the detection of unusual activities, to the analysis and documentation and submission of Suspicious Matter Reports (“SMR”) for lodgment to the relevant authorities.
• Have a strong knowledge of AML/CTF, KYC, Sanctions and apply a broader financial crime lens to assess and mitigate the relevant risks
• Review and assess alerts generated by our transaction monitoring and screening systems. Require a good level of analytical skill to detect unusual or suspicious transactions and escalate potential hits. Analysts may also be required to send requests for further information from customers.
• Analyse transaction data to identify trends & patterns in transactions that may signify suspicious or fraudulent activities, using data and transaction monitoring tools.
• Collaborate with other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard the company’s and users’ interests.
• Perform any other ad-hoc legal/compliance duties.
• Must be able to support Australian business days

Associate, Transaction Monitoring

Financial Planning and Analysis

• Own the budgeting, forecasting and long-range planning process across the group
• Build and maintain financial models, scenarios and the analytics that underpin them
• Deliver management reporting, KPIs and dashboards, and analyse performance against plan
• Provide revenue, profitability and unit-economics analysis (e.g. CAC, contribution margin, LTV) to guide decisions
• Lead cost analysis and allocation across countries, products and segments, partnering with Controllership
• Partner with leadership and functional teams on pricing, revenue, cost, capital allocation and investment decisions
• Support board and investor reporting, fundraising and strategic initiatives
• Build scalable planning and reporting processes, BI / data tooling and AI tools to improve speed, accuracy and insight
• Partner with Controllership to ensure accurate, timely data inputs
• Build, lead and develop a team of 2+, and establish FP&A as a trusted partner across the company

Senior Manager, FP&A

Account Manager

• Cultivate and strengthen relationships with a portfolio of SMB clients, understanding their unique goals and promoting deeper engagement with the YouBiz platform and driving their transaction volume.
• Drive customer retention, expansion, and overall growth by identifying opportunities within your book of business.
• Collaborate with Sales and Customer Support teams to ensure seamless onboarding for new customers and retention for existing customers.
• Provide customer feedback and valuable insights that shape YouBiz’s product roadmap and enhance the customer experience.

Account Manager, SMB

Full-stack Engineer

• Design, develop, and maintain mobile applications using Flutter that perform seamlessly across both iOS and Android platforms.
• Collaborate with designers, product managers, and backend developers to deliver high-quality features and user experiences.
• Ensure app performance, quality, and responsiveness of applications through optimization, profiling, and code reviews.
• Diagnose and resolve bugs, performance issues, and integration challenges with APIs and native modules.
• Develop and maintain automated tests (unit, widget, and integration) to ensure app reliability and stable releases.
• Work on hybrid modules that integrate Flutter with native iOS (Swift) and Android (Kotlin) components.
• Conduct peer reviews and mentor junior developers, promoting best practices and technical growth.
• Stay updated with latest Flutter, Dart, and mobile ecosystem advancements, adopting improvements into the app architecture.

Business Development Intern

Senior Associate, Fraud Operations

Associate, Transaction Monitoring

Senior Manager, FP&A

Account Manager, SMB

Software Engineer – Mobile