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Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Lead and mentor a team of Fraud Operation Analysts, providing guidance on investigations and operational improvements
- Monitor and analyse fraud alerts, ensuring accuracy and proposing enhancements to improve system performance
- Utilise data analytics tools and methodologies to identify patterns, trends, and anomalies indicative of fraudulent behavior in transaction data, user activities and other relevant datasets
- Conduct investigations into suspicious activities and escalated fraud cases
- Evaluate and identify gaps in current systems and processes, using data-driven insights to propose and implement operational enhancements
- Develop and implement strategies based on investigative findings to prevent future incidents
- Collaborate with cross-functional teams, including Compliance, Customer Service, and Product to address fraud risks effectively
- Ensure all fraud-related activities comply with relevant payment regulations and card scheme rules
Requirements
What you’ll need- Fraud enthusiast – You are a vigilant investigator with a strong passion for identifying and mitigating fraudulent activities. Your dedication drives you to stay ahead of evolving fraud tactics
- Analytical thinker with an eye for detail – You excel at problem-solving, leveraging data-driven insights to tackle complex challenges. You naturally focus on the fine details, ensuring nothing slips through the cracks
- Payments expert – You have at least 7+ years of experience in fraud detection and prevention, with at least 5 years in the payments space and card fraud-related role. Your expertise is backed by hands-on experience with tools like Visa Risk Manager and MasterCard Decision Intelligence
- Proactive learner – You thrive in dynamic environments, staying updated on the latest fraud trends, technologies, and regulations. You see change as an opportunity to innovate and adapt
- Fearless initiator – You are confident in proposing and implementing new strategies to combat fraud, whether it’s introducing new controls or fine-tuning existing processes, you’re not afraid to get involved and make an impact
- Tech-savvy collaborator – You are comfortable with spreadsheets, data visualization tools and analytics platforms like Tableau. You leverage these skills to communicate findings and collaborate effectively with cross-functional teams
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account YouTrip Website LinkedIn All Job Openings 201 - 500 employees Founded 2016 💳 Fintech 👥 B2C Fintech
- B2C YouTrip is a Singapore-based fintech company offering a multi-currency travel card and mobile app that lets consumers hold, exchange and spend 12 currencies across 150+ countries with low or zero foreign-exchange fees. Issued by You Technologies Group (Singapore) and a Principal Member of Mastercard, YouTrip provides physical and virtual cards, in-app currency exchange, Apple Pay/Google Pay support, fee-less ATM withdrawals within limits, real-time transaction alerts, one-tap card lock and fraud monitoring, plus merchant cashback and travel perks. Senior Associate, Fraud Operations Job not on LinkedIn 🔥 55 minutes ago 🏢🏡 Petaling Jaya – Hybrid ⏰ Full Time 🟠 Senior ⚙️ Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Lead and mentor a team of Fraud Operation Analysts, providing guidance on investigations and operational improvements
- Monitor and analyse fraud alerts, ensuring accuracy and proposing enhancements to improve system performance
- Utilise data analytics tools and methodologies to identify patterns, trends, and anomalies indicative of fraudulent behavior in transaction data, user activities and other relevant datasets
- Conduct investigations into suspicious activities and escalated fraud cases
- Evaluate and identify gaps in current systems and processes, using data-driven insights to propose and implement operational enhancements
- Develop and implement strategies based on investigative findings to prevent future incidents
- Collaborate with cross-functional teams, including Compliance, Customer Service, and Product to address fraud risks effectively
- Ensure all fraud-related activities comply with relevant payment regulations and card scheme rules 🎯 Requirements
- Fraud enthusiast – You are a vigilant investigator with a strong passion for identifying and mitigating fraudulent activities. Your dedication drives you to stay ahead of evolving fraud tactics
- Analytical thinker with an eye for detail – You excel at problem-solving, leveraging data-driven insights to tackle complex challenges. You naturally focus on the fine details, ensuring nothing slips through the cracks
- Payments expert – You have at least 7+ years of experience in fraud detection and prevention, with at least 5 years in the payments space and card fraud-related role. Your expertise is backed by hands-on experience with tools like Visa Risk Manager and MasterCard Decision Intelligence
- Proactive learner – You thrive in dynamic environments, staying updated on the latest fraud trends, technologies, and regulations. You see change as an opportunity to innovate and adapt
- Fearless initiator – You are confident in proposing and implementing new strategies to combat fraud, whether it’s introducing new controls or fine-tuning existing processes, you’re not afraid to get involved and make an impact
- Tech-savvy collaborator – You are comfortable with spreadsheets, data visualization tools and analytics platforms like Tableau. You leverage these skills to communicate findings and collaborate effectively with cross-functional teams Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Operations Manager – Record to Report 🕒 June 5 Electrolux Group 10,000+ employees 🛒 Retail Website LinkedIn All Job Openings Operations Manager at Electrolux Group managing Record to Report activities. Leading a team to ensure timely operational activities and compliance with financial reporting standards. 🏢🏡 Petaling Jaya – Hybrid ⏰ Full Time 🟠 Senior 🔴 Lead ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
Fraud InvestigationData AnalysisOperational ImprovementPattern RecognitionRisk Management
Soft Skills
Analytical ThinkingProblem-SolvingAttention to DetailProactive LearningInitiative