VP, Business Development
Talnt
Strategic Account Executive, Client Success
Zylo
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own a book of 30–40 existing strategic accounts and serve as the primary point of contact.
- Ensure clients are executing an optimal SaaS management strategy for their organization to maximize value and ROI.
- Retain accounts by managing renewal processes and minimizing churn.
- Identify and pursue upsell and cross-sell opportunities by aligning Zylo’s capabilities with clients’ evolving needs.
- Collaborate with cross-functional teams and the Client Success team to monitor and drive product adoption.
- Develop tailored account plans, analyze SaaS usage and spend data, and provide actionable recommendations for optimization.
- Schedule, plan, and manage multiple client engagements in a dynamic, fast-paced environment.
- Provide regular updates to leadership on account health, renewal forecasts, and growth opportunities.
- Stay current on SaaS Management trends and apply industry best practices to client engagements.
Requirements
- 5+ years in a strategic account management, renewal, or business development role, in SaaS (enterprise preferred).
- Proven track record of driving client retention and achieving upsell targets in a B2B environment.
- Strong relationship-building and interpersonal communication skills.
- Analytical mindset with the ability to interpret complex data and present clear, actionable insights.
- Exceptional organizational skills and the ability to prioritize in a fluid, fast-paced environment.
- Build and deliver effective presentations that deliver complex concepts, paired with the Zylo platform.
- Understanding of SaaS Management principles, including cost optimization and license management, is a plus.
- Familiarity with enterprise SaaS platforms and the challenges of managing large SaaS portfolios.
- IT, Procurement, or ITAM experience preferred.
