Senior Success Account Manager
Calix
Director, Residential Sales
Zurn Elkay Water Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Build and nurture strong relationships with key customers at senior and mid-management levels; clearly articulate Elkay’s value proposition and maintain detailed opportunity plans.
- Lead and develop a team of three Business Development Managers (BDMs) and external rep partners to drive demand generation and market share expansion.
- Drive cross-functional strategy with Product, Marketing, and Operations to define and execute the residential sales strategy.
- Monitor and analyze market trends, competitive dynamics, and economic indicators to inform strategic decisions.
- Own the sales forecasting process for the residential segment; deliver annual unit and gross profit targets while optimizing product mix and margin performance.
- Recruit, mentor, and retain top sales talent; champion a customer-first culture and deliver Voice of Customer (VOC) insights to internal teams.
- Promote continuous improvement across sales processes and champion the successful adoption of CRM tools and platforms.
- Track and report on key performance indicators (KPIs) related to lead generation, pipeline health, and sales outcomes.
- Spearhead Elkay’s builder and designer engagement strategy in partnership with Marketing, Sales, and Rep organizations.
Requirements
- 10+ years of experience in sales and marketing roles
- 8+ years in a sales leadership role within showroom or builder segments
- Bachelor’s degree in Business, Sales, Marketing, or related field (Master’s preferred)
- Proven ability to lead teams, influence stakeholders, and deliver results in a fast-paced environment
- Strong strategic thinking, communication, and analytical skills
- Ability to travel 45%
Benefits
- Competitive Salary
- Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
- Matching 401(k) Contribution
- Health Savings Account
- Up to 3 weeks starting Vacation (may increase with tenure)
- 12 Paid Holidays
- Annual Bonus Eligibility
- Educational Reimbursement
- Matching Gift Program
- Employee Stock Purchase Plan – purchase company stock at a discount!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales forecastingdemand generationmarket analysisstrategic planningperformance trackingpipeline managementcustomer relationship management (CRM)sales process improvementunit and gross profit targetsproduct mix optimization
Soft skills
leadershiprelationship buildingcommunicationstrategic thinkinganalytical skillsmentoringinfluencing stakeholderscustomer-first cultureteam developmentcontinuous improvement
Certifications
Bachelor’s degree in BusinessBachelor’s degree in SalesBachelor’s degree in MarketingMaster’s degree in Business (preferred)
