About the role
- Act as a liaison between GM, its dealerships, and additional GM Partners
- Grow and foster partnerships
- Facilitate mentorship and consulting to ensure monthly/yearly sales objectives are met
- Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities
- Assist in product launches to ensure streamlined marketing and advertising between dealer, independent aftermarket (IAM) and GM
- Monitor Dealership personnel training and ensure compliance with GM requirements/objectives
- Assist with Dealership inventory management, including vehicle and or parts ordering and inventory stabilizing
- Analyze Dealer sales, local market, and competition to identify revenue opportunities
- Increase sales of GM vehicles and Accessory parts to its customers
- Assist in customer problem resolution
- Travel to your dealers in your designated region
Requirements
- Bachelor’s degree or 2+ years of experience in the automotive industry in lieu of a degree.
- 2+ years in sales and customer service
- Able to travel 100% and be mobile now and in the future and able to relocate anywhere within the United States
- From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales analysisinventory managementcustomer satisfaction trackingproduct launch assistancemarket analysisproblem resolution
Soft skills
communicationmentorshipconsultingpartnership developmentcustomer service
Certifications
Bachelor's degree