Zurn Elkay Water Solutions

Project Manager

• Lead development of complex program schedules, expense and capital budgeting, and resource forecasting.
• Ensuring integration of cross-functional schedules and deliverables.
• Identify and manage risks, making judgments about quality and stopping/speeding up the program at the right time.
• Lead the program scope definition and timely execution of key program decisions.
• Manage program change after decisions are made.
• Deliver the program on time via the allocation of time, budget, and resources
• Lead the improvement of processes and tools
• Drive accountability to schedules and budget by maintaining program schedules, scorecards, and facilitating project reviews.
• Capture learnings and incorporate into new projects and process improvements.

Senior Project Manager

Business Development Rep

• Manage the Elkay residential sales strategy and execution with our rep agencies, providing direction, training, and tools to ensure delivery of initiatives.
• Convert new single family builder business to drive specifications and sales to Elkay showroom partners.
• Manage customer relationships with key showroom personnel and execute strategic growth initiatives with showrooms to gain increased displays, stock, and joint pull through sales activities.
• Drive increased specifications with residential architects and designers through brand awareness activities, product presentations, active involvement in networking associations, and other strategic initiatives.
• Ensure successful residential new product launches including completing product training, launch events, and ensuring display gains.
• Collect, analyze and report on residential trends and provide market information, including competitive information, programs and pricing to product management and marketing.
• Manage implementation of showroom programs, promotions, and CRM adoption.

Business Development Manager – Residential Sales

Account Manager

• Responsible for all Zurn Elkay sink business development, working with Sales Team to deliver.
• Develop, align and supervise execution of strategic plans to achieve sales targets with Directors and Regional team.
• Assist Directors & Finance in forecasting.
• Develop/maintain strong key relationships with Winsupply.
• Collaborate and assist with Area Manager Sales team to deliver budget.
• Work with Product Management to identify gaps & new opportunities for BU business.
• Work with Product Management to assist ZE product training development in order to communicate value proposition.

National Account Manager – Wholesale

Sales

• Responsible for developing and implementing regional growth strategies in conjunction with product management to meet and exceed revenue goals.
• Responsible for sales growth and market share gain opportunities with new and existing customers.
• Manage the sales effectiveness of the independent sales teams and ensure that the sales funnel remains on track to deliver to budget expectations.
• Responsible for managing a US region of focus, developing and implementing a sales plan to grow the business.
• Lead major selling situations and monitor on a monthly basis, all sales activity within their region (LA, AR, OK, MS).
• Create and implement dynamic and forward-thinking channel go-to-market strategies within all diverse customer channels to achieve annual sales growth goals.
• Achieve and exceed the forecasted sales target and profit margin.
• Strategically develop, grow and evolve sales funnel for future growth.
• Accountable for the success and effectiveness of the sales rep teams' performance within the region.
• Delegate sales strategies and yearly targets, set up frequent review meetings and follow-ups to provide direction to rep network to effectively sell to the market channels and set the teams up for success.
• Partner with rep principal(s) on staffing and personnel situations.
• Develop regional forecast and countermeasures to ensure sales goals are kept on track for execution.
• Drive accountability with individual sales reps, provide coaching and mentoring.
• Consulted and influential in the performance management process of the regional reps.
• Own key account and market channel management for customer leaders at regional level.
• Develop and nurture key partnerships with Distribution and Contractors.
• Maintain regional Customer Relationship Management (CRM) process and sales funnel report-out.
• Drive price management process at regional sales rep leader level.

Regional Sales Manager – Plumbing & Mechanical

• Responsible for driving revenue growth and increased market share for retrofit sales within an assigned territory.
• Establish end-user relationships via consultative sales methods to guide customers along their preferred path of purchase and effectively drive retrofit business growth across all channels.
• Build and manage an ambitious sales funnel, leveraging CRM for account management, forecasting, daily work, and next step actions; ensuring KPIs are met and accurately tracked.
• Identify key decision makers and influencers of the decision-making process to drive the sale and/or spec conversion.
• Leverage technical product expertise to educate on new products, recommend spec upgrades, and align customer needs to the benefits of ZE products.

Business Development Manager – Northeast

• Responsible for all Zurn Elkay sink business development, working with Sales Team to deliver
• Develop, align and supervise execution of strategic plans to achieve sales targets with Directors and Regional team
• Assist Directors & Finance in Sink Sales forecasting
• Develop/maintain strong key relationships with large Sink Customers
• Collaborate and assist with Area Manager Sales team to deliver Sink Budget
• Work with Product Management to identify gaps & new opportunities for Sink business
• Work with Product Management to assist ZE sinks product training development in order to communicate value proposition

National Sales Manager – Commercial Sinks

Software Engineer

• Assist the Technical Manager in troubleshooting and debugging code within D365 F&O.
• Contribute with developing and maintain X++ code, extensions, and integrations aligned with business requirements.
• Collaborate with functional team members along with business stakeholders to translate requirements into technical solutions.
• Participate in code reviews, ensuring adherence to best practices and performance standards.
• Support data ETL, reporting, and integration activities using D365 tools and APIs.
• Document technical designs, configurations, and customizations for future reference.
• Stay current with Microsoft updates, hotfixes, and new features in D365 F&O.
• Provide technical support for production issues and assist in root cause analysis.

Application Developer, ERP Solutions – D365

Director

• Develop and Execute NOA Sales Strategy
• Define and implement a comprehensive sales strategy for the NOA segment, building strong relationships with key customer executives
• Develop and execute strategic sales plans targeting healthcare organizations, including hospitals, clinics, and long-term care facilities
• Stay informed on healthcare regulations, compliance requirements, and industry trends to position products effectively
• Establish ambitious objectives for revenue and specification share growth, ensuring alignment with organizational priorities
• Track key metrics, implement countermeasures when goals are at risk, and ensure consistent execution of deployment plans
• Partner with internal teams (marketing, product, operations) to deliver customized solutions that meet healthcare-specific needs
• Champion and execute the company’s 80/20 strategy to maximize impact and achieve NOA sales targets
• Lead, coach, and develop National Account Managers and marketing specialists to deliver sustained growth and exceptional customer experiences
• Collaborate with Sales leadership to secure long-term business agreements across Zurn Elkay’s full product portfolio, including digital solutions.

Director of National Healthcare Accounts

• Responsible for all Zurn Elkay commercial sinks business development, working with Sales Team to deliver
• Develop, align and supervise execution of strategic plans to achieve sales targets with Directors and Regional team
• Assist Directors & Finance in commercial sink Sales forecasting
• Develop/maintain strong key relationships with large commercial sinks Customers
• Collaborate and assist with Area Manager Sales team to deliver commercial sinks budget
• Work with Product Management to identify gaps & new opportunities for commercial sinks business
• Work with Product Management to assist ZE commercial sinks product training development in order to communicate value proposition

• Identify and assist to develop strategic relationships with partners or potential customers
• Assist in the development of a strong pipeline of new customers and projects in accounts through direct or indirect customer contact and prospecting
• Work with marketing, sales and product development teams to implement business development initiatives
• Review plans and specifications for Finish Plumbing and Drinking Water product line opportunities
• Perform quantity take offs from plans for Finish Plumbing and Drinking Water product lines
• Send qualified leads to Reps
• Provide quotations from material take-off
• Update Finish Plumbing and Drinking Water product line funnels as agreed upon
• Tactical or strategic support of annual planning initiatives or periodic strategic projects

Business Development Specialist

Operations

• The Business Director – ZEBS leads operational excellence initiatives to deliver relevant business objectives
• Acts as a strategic thought partner to drive accelerated commercial and financial performance
• Provides strategic leadership with hands-on implementation of both Lean manufacturing and continuous improvement methodologies
• Serves as a key member of the Business leadership team identifying opportunities to improve or accelerate business objectives
• Coaches and mentors business managers and associates in use of ZEBS commercial processes
• Partners closely with various teams to align daily execution with strategic business goals
• Champions a culture of operational excellence through coaching and training

Director, Commercial & Operations

Customer Support

• Interpret architectural and construction drawings to produce & process accurate quotations, submittals and layout drawings; reviews project specifications to ensure product offering is in compliance
• Careful reproduction of floor plans into Hadrian software; may include supplemental AutoCAD drawings to understand the specification
• Learn and develop clear understanding of product knowledge in reference to Hadrian product offering (does Hadrian meet the customer’s specification needs?)
• Identify whether Hadrian offering meets codes in specific states in the US, such as ADA, AST, E84 and Fire Codes.
• Understand material and fabrication in relation to Hadrian’s ability meet custom Locker or Toilet Partition requests
• Proficiently navigates and maintains data in the JD Edwards ERP system to obtain order specific information about order status, ship dates and to process cases, credits & RMA
• Order management via JDE & PCN (company’s’ in house software) from order entry to post-shipment, including custom order entry and occasional AutoCAD drawings
• Effectively communicates and collaborates with engineering staff and production team to pursue and develop solutions to unique/custom projects using AutoCAD.
• Process and verify orders with a high level of accuracy; attention to detail is essential
• Daily and time sensitive review of orders on hold prior to releasing into production
• Ensure quality and accuracy of technical documentation, custom order entry and layout packages throughout the order lifecycle.
• Dedicated review of ETA’s; order statuses, shipment and freight quote requirements and coordination of Bills of Lading for pick up orders
• Review Credit holds on orders; issue credits and RMAs as required
• Provides effective customer and technical support; responds to calls and emails, meeting set Service Level Agreements to our sales agents and distributors; troubleshoots to resolve quality concerns for a wide range of products
• Supports & collaborates with sales channel to deliver exceptional customer support
• Effectively & proactively communicates with shipping, operations, engineering, accounting & IT teams to resolve issues and for improvement initiatives.
• Upon discovery, report system bugs to IT team
• Expectation of daily display of professionalism, communicate with honesty and empathy to customers
• Seek out and internalize feedback for continuous improvement both in your role and for the betterment of the department and Hadrian overall
• Regularly display a willingness to collaborate and assist others on the customer service team; pivoting between business unit sectors & product lines when necessary
• Assists in the development & implementation of department/company process changes and improvement initiatives
• Contributes to the overall functioning of the team by maintaining awareness of emerging issues and sharing best practices, both internally and externally, and building effective working relationships across the team and company
• Other duties as requested

Customer Service Representative, Construction Products

Manager

• Responsible for developing assigned National OCS Distributors in alignment with the company’s strategic objectives
• Promotes organization initiatives to assigned customers in order to meet strategic new business objectives and grow existing customer volume and revenue
• Focuses on growing and developing existing clients, together with generating new business to meet strategic business objectives
• Responsible for developing and implementing strategies to grow the organization's business; executing contracts; and account and brand forecasting
• Works within long term (3-5 years) sales strategies to deliver consistent revenue and share growth at assigned accounts
• Establish key relationships with leading accounts
• Create product demand and Brand preference with these identified accounts
• Create strategic account management plans built around account growth strategies, price management, product conversion initiatives and marketing opportunities
• Create and manage a pipeline of opportunities and deliver profitable sales targets established annually

Senior Project Manager

Business Development Manager – Residential Sales

National Account Manager – Wholesale

Regional Sales Manager – Plumbing & Mechanical

Business Development Manager – Northeast

National Sales Manager – Commercial Sinks

Application Developer, ERP Solutions – D365

Director of National Healthcare Accounts

National Sales Manager – Commercial Sinks

Business Development Specialist

Director, Commercial & Operations

Customer Service Representative, Construction Products

Business Development Manager – Residential Sales

National Accounts Manager