Commercial Lines Account Executive – AE
COVU
Account Director
Zowie
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Lead and develop the Team: Hire, mentor, and manage a team of Technical Account Managers (TAMs) and Account Managers (AMs)
- Drive key metrics: Ownership of metrics including Net Revenue Retention (NRR)
- Optimize customer journeys: Refine onboarding, adoption, and expansion strategies
- Champion the Voice of the Customer: Share insights to influence product development
- Leverage data and tools: Use AI and CRM tools for account management
Requirements
- 6+ years in customer success or account management in a SaaS environment
- Proven leadership managing teams with performance quotas
- Customer-centric mindset and adaptability
- Exceptional strategic relationship management skills
- Willingness to travel up to 10% of the time
Benefits
- AI-native culture
- Competitive salary
- Remote working with office visits as needed
- Career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
leadershipmentoringcustomer-centric mindsetadaptabilitystrategic relationship management
