Zotec Partners

Account Manager

• Serve as the primary liaison with assigned clients
• Work within Zotec departments to optimize Revenue Cycle Management results
• Work proactively with clients to shape RCM goals and expectations
• Provide reimbursement analysis and management reporting
• Advise clients of industry and regulatory trends
• Inform clients of Zotec’s role in helping navigate healthcare challenges
• Maintain an in-depth understanding of assigned clients’ overall business needs and RCM goals
• Review and analyze RCM metrics to assess and optimize performance
• Conduct client meetings to review RCM performance, practice trends
• Educate client groups on the benefits, capabilities, and value proposition of Zotec
• Communicate with client groups regarding open items, opportunities, and status of special projects
• Maintain industry knowledge by taking advantage of internal and external education

Client Relationship Manager – ED

SDET

• Own end-to-end automation strategy across UI, API, integration, and performance test layers, including designing pipeline-driven automated test execution, and release readiness signals within Azure DevOps CI/CD workflows.
• Expand the automation capabilities of the broader Product Testing team by mentoring testers in modern automation practices, helping shift manual regression effort toward scalable automated coverage.
• Lead performance engineering strategy for web and distributed microservice systems, including design and execution of API load tests using tools such as Locust (Python), creation of distributed load test models, analysis of performance bottlenecks, and integration of performance test suites into CI/CD pipelines (Azure DevOps).
• Lead and mentor the Product Test team, providing technical guidance and upskilling in test design and automation.
• Collaborate with Product Management and Engineering leadership on framework decisions, tooling strategy, and system architecture.
• Champion adoption of modern testing tools, automation practices, and AI-driven testing approaches.

Principal Test Engineer I – SDET I

Accounts Receivable

• Direct the AR team to meet or exceed key performance indicators
• Identify and implement any needed procedures to help maintain a streamlined, efficient organization
• Develop leadership team through empowerment, delegation and mentoring
• Meet or exceed client deadlines and expectations
• Manage new projects and client practices to ensure success in meeting objectives
• Contribute to organizational success through sharing of knowledge and successes with operations team peers
• Complete other duties as assigned

Client Relationship Manager – ED

Principal Test Engineer I – SDET I

AR Manager