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Client Relationship Manager, Radiology
Zotec PartnersClient Relationship Manager managing healthcare clients, optimizing Revenue Cycle Management performance. Collaborating with internal teams to provide reimbursement analysis and insights for clients' practices.
About the role
Key responsibilities & impact- Serve as the primary liaison with assigned clients
- Work within Zotec departments to optimize Revenue Cycle Management results
- Proactively communicate with clients to shape RCM goals and expectations
- Provide reimbursement analysis and management reporting
- Advise clients on industry and regulatory trends impacting their practice
- Inform clients of Zotec’s role in navigating healthcare challenges
- Maintain an in-depth understanding of assigned clients’ business needs and RCM goals
- Conduct client meetings to review RCM performance and practice trends
- Educate client groups on the benefits and capabilities of Zotec
- Keep organization informed regarding client satisfaction and feedback
Requirements
What you’ll need- Bachelor’s degree with a concentration in Business Management or Accounting; graduate level degree preferred
- Minimum 3 years’ experience in a medical billing client service role, Radiology preferred
- Basic knowledge of CPT and ICD coding, MIPS, industry trends
- Ability to confidently interpret RCM data and communicate results, trends and opportunities to clients
- Expertise in Microsoft Office suite of products
- Excellent analytical, communication and organizational skills
- Ability to facilitate meetings with groups of physicians and practice stakeholders.
- Ability to work in a team environment
Benefits
Comp & perks- Professional growth
- Holistic wellness
- Community involvement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CPT codingICD codingMIPSRevenue Cycle Managementreimbursement analysismanagement reportingdata interpretationanalytical skills
Soft Skills
communication skillsorganizational skillsclient serviceteamworkmeeting facilitation
Certifications
Bachelor’s degreegraduate level degree