ZoomInfo

Senior Growth Marketing Manager, PLG Lifecycle and Engagement

ZoomInfo

full-time

Posted on:

Location Type: Hybrid

Location: Waltham • Massachusetts • 🇺🇸 United States

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Salary

💰 $112,000 - $176,000 per year

Job Level

Senior

Tech Stack

Tableau

About the role

  • Shape and expand marketing efforts across PLG and eCommerce platforms, aligning with business goals and customer segments to fuel growth
  • Take end to end ownership of customer lifecycle communications and engagement across our PLG motion, driving activation, retention, and expansion through in-app experiences, lifecycle email, and go-to-market campaigns
  • Plan, design and launch in-app messaging, onboarding tours, and contextual pop-ups aligned with onboarding and activation goals
  • Map and optimize the entire PLG customer journey and drive go-to-market communications for PLG initiatives such as webinars, newsletters and content launches
  • Own and refine marketing strategies for PLG and eCommerce funnels by implementing measurement frameworks to evaluate effectiveness and reduce drop-offs
  • Develop dashboards to monitor conversions, product usage, and eCommerce transactions and leverage insights to optimize performance
  • Partner with the broader growth team to harmonize marketing and digital strategies across ZoomInfo and subsidiaries, including NeverBounce and Datanyze
  • Hands-on, cross-functional collaboration with PLG, eCommerce, and Growth & Optimization teams to ensure a seamless, personalized user journey

Requirements

  • Bachelor’s degree in Marketing or a related field
  • Minimum of 5 years in growth marketing, demonstrating success in leading eCommerce and digital strategy initiatives within the B2B SaaS domain
  • Experience driving communication strategy for freemium or trial-based products
  • Background working with sales-led and PLG motions simultaneously
  • Experience in building and executing multi-channel lifecycle journeys that drive self-serve conversion and activation
  • Proficiency in Tableau for data visualization and deriving actionable insights from complex data sets
  • Experience with Salesforce
  • Skilled in marketing automation tools to streamline processes, personalize customer interactions, and measure campaign effectiveness
  • Knowledge of A/B testing platforms to conduct strategic tests and improve conversion rates across digital channels
  • Experience with project management tools to coordinate cross-functional teams and ensure timely delivery of marketing initiatives
  • Creative problem solver focused on optimizing user experience and conversion rates through innovative content and funnel strategies
Benefits
  • Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.
  • In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being.
  • Learn more about ZoomInfo benefits here.

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
growth marketingeCommerce strategydigital strategycommunication strategymulti-channel lifecycle journeysdata visualizationA/B testingmarketing automationuser experience optimizationconversion rate optimization
Soft skills
creative problem solvingcross-functional collaborationstrategic thinkingcustomer engagementpersonalizationownershipmeasurement framework implementationinsight derivationtimely deliveryteam coordination
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