Senior Customer Success Account Manager
Docusign
Outbound Sales – B2B Service Sales
Zone IT Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Conduct outbound sales activities to identify and reach potential clients interested in IT services.
- Utilize various channels including phone calls, emails, and LinkedIn to engage prospects and introduce our services.
- Build a solid pipeline by qualifying leads and setting appointments for follow-up meetings.
- Present service offerings effectively, articulating value propositions and addressing client needs.
- Collaborate with marketing teams to develop effective sales campaigns and marketing collateral.
- Maintain accurate records of sales activities, client interactions, and opportunities in the CRM system.
- Meet and exceed sales targets and contribute to overall team success.
Requirements
- Proven experience in B2B sales, preferably within the IT services or technology sector.
- Demonstrated ability to generate leads through proactive outreach and networking.
- Strong communication and interpersonal skills, with the ability to engage effectively with various stakeholders.
- Self-motivated with a results-driven approach and a strong desire to succeed.
- Familiarity with CRM systems and sales tracking tools.
- Ability to work independently and as part of a collaborative team.
- Experience in managing sales pipelines and understanding the sales process.
- Knowledge of customer service solutions would be an added advantage.
Benefits
- Competitive base salary with uncapped commission potential.
- Supportive team environment with collaborative working culture.
- Opportunities for career growth and professional development.
- Exposure to a vast network of industry professionals in IT and recruitment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B saleslead generationsales pipeline managementsales process understandingcustomer service solutions
Soft skills
communication skillsinterpersonal skillsself-motivatedresults-drivencollaborative
