Senior Success Account Manager
Calix
Cloud
Senior Customer Success Account Manager
Docusign
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇺 Australia
Visit company websiteJob Level
Senior
About the role
- Owning a portfolio of accounts and renewals in an assigned territory
- Developing and driving effective customer success and value strategies
- Conducting regular business reviews with customers
- Collaborating with internal resources to develop growth and risk mitigation strategies for key accounts
Requirements
- 5+ years of experience within Sales, Renewal Management, Account Management and/or Customer Success, ideally within SaaS offerings
- Experience with quota-carrying roles and proven history of meeting key performance indicators
- Experience with deal negotiation cycles with a successful track record
- BA/BS degree or equivalent work experience
Benefits
- Accommodation for qualified individuals with disabilities
- Reasonable accommodations during the application process
- Equal opportunity for all team members
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesRenewal ManagementAccount ManagementCustomer SuccessQuota-carrying rolesDeal negotiationKey performance indicators
Soft skills
Customer success strategiesValue strategiesCollaborationRisk mitigationBusiness reviews
Certifications
BA degreeBS degree
