Zinier

Customer Success Manager

• Own post-implementation customer journeys for a portfolio of accounts
• Proactively monitor customer health
• Lead Quarterly Business Reviews (QBRs)
• Navigate complex stakeholder environments
• Facilitate adoption activities
• Identify and qualify expansion opportunities
• Collaborate cross-functionally with PS,
• Automate your workflows
• Drive continuous improvement

Customer Success Leader

Sales Development Rep

• Qualify outbound prospects by identifying the right customer profile, uncovering pain points we can solve, and generating genuine interest to move forward
• Prospect into target accounts (ABM) - understand industries, map buying committees, and partner with sales and marketing to build engagement
• Communicate our company pitch crisply to senior executives, adjusting the message in real time to fit what the buyer actually cares about
• Run multi-channel outreach sequences across email, phone, LinkedIn, and AI-powered prospecting tools
• Own your pipeline: set meetings, track all activities in CRM, and ensure clean, detailed handoffs to the sales team
• Overachieve on monthly and quarterly quotas, not just hit them
• Help define and iterate on the SDR playbook: messaging, sequences, outreach cadences, and qualification criteria
• Onboard and manage new SDRs, sharing what works from firsthand experience on the front lines
• Identify tooling and process gaps and bring ideas to leadership on how to close them
• Collaborate with marketing on campaign follow-up, event strategy, and feedback loops from the field.

Sales Development Lead

Revenue Operations

• Build and scale Revenue Strategy & Operations function
• Drive alignment across Sales, Marketing, Channels to improve customer acquisition, conversion, and retention
• Optimize the full revenue lifecycle; shorten sales cycles, reduce CAC, increase LTV
• Own core RevOps functions like Territory Planning, Pipeline and Forecasting review, Deal Desk
• Partner closely with leadership across regions and functions to ensure GTM teams are aligned for growth

Revenue Operations Lead

Product Manager

• Own your product category roadmap
• Spend meaningful time with customers
• Build and maintain market intelligence
• Partner with Go-to-Market teams
• Collaborate with adjacent Product Leads
• Partner with Product Architecture
• Write high-quality PRDs
• Hand off to your Product Owner with precision
• Define quarterly OKRs for your product area
• Champion evidence-based prioritization

Product Lead

Marketing

• Develop and execute joint marketing plans with priority technology and go‑to‑market partners
• Plan and run co‑marketing campaigns (webinars, events, content syndication, email, digital) that drive partner‑sourced and partner‑influenced pipeline
• Create and maintain partner‑facing and co‑branded content including solution briefs, case studies, presentations, and campaigns‑in‑a‑box
• Collaborate with Marketing, Channels, and Sales to enable partner sellers and our field teams with the right messages, plays, and assets
• Track and report on partner marketing performance (leads, pipeline, revenue influence, partner engagement), and optimize programs based on insights

Customer Success Leader

Sales Development Lead

Revenue Operations Lead

Product Lead

Partner Marketing