Zinier

Solutions Engineer

• Partner with lead solution architects to gather and analyze business and technical requirements, define solution scope, and document processes.
• Facilitate workshops, customer meetings, and design sessions to align stakeholders on solution design.
• Collaborate closely with product, development, and cross-functional teams to design scalable, customer-aligned solutions.
• Define and maintain technical implementation documentation (e.g., Low-Level Designs).
• Evaluate, configure, and customize product features while ensuring integration and implementation best practices.
• Troubleshoot technical issues, propose solutions, and provide post-implementation support.
• Contribute insights to continuously improve Zinier’s product roadmap and delivery methodology.

Solution Architect

Client Partner

• Serve as the chief customer liaison
• Engage with technical stakeholders
• Drive delivery for large enterprise customers
• Lead discovery sessions
• Orchestrate internal teams to deliver customer outcomes

Client Partner, Professional Services

• Serve as the chief customer liaison
• Engage with technical stakeholders
• Drive delivery for large enterprise customers
• Lead discovery sessions
• Manage go-live activities
• Ensure customers realize full platform value post-launch
• Orchestrate internal teams to deliver customer outcomes

Client Partner, Professional Services – Iberia, LATAM

QA Engineer

• Define and drive an overall unifying quality vision for the QA department through consensus building and leading change
• Define, manage and execute a roadmap to maximize test coverage with emphasis on automation and integration with CI/CD initiatives
• Manage and create proactive testing plans to ensure high availability of the Zinier system
• Work with project stakeholders to deliver timely reports and define release strategies
• Lead and Support the release team for various major and minor releases
• Monitor and manage testing teams to ensure project deliveries meet high quality and testing processes are followed
• Implement processes to identify feature and regression gaps and run RCAs on escaped defects and production feedback
• Plan, communicate and conduct presentations for senior management and stakeholders, and drive actionable items to the team
• Hire, mentor and develop QA team members and define career goals
• Implement tools to reduce manual testing and improve tracking of test plans and regression suites
• Build automation test suites (Java, Selenium, Appium, Rest-assured) and drive automation-led quality efforts
• Define a comprehensive test data strategy to support various testing types
• Manage performance testing benchmarks and periodic reporting against those benchmarks

QA Lead

• Define and drive an overall unifying quality vision for the QA department through consensus building and leading change.
• Define, manage and execute a roadmap to maximize test coverage with emphasis on automation and integration with CI/CD initiatives.
• Manage and create proactive testing plans to ensure high availability of the Zinier system in alignment with company initiatives and priorities.
• Work with project stakeholders to deliver timely reports and define release strategies.
• Lead and support the release team for various major and minor releases engineering is responsible for.
• Monitor and manage testing teams to ensure project deliveries are met with high quality and processes set for testing efforts.
• Implement processes to identify feature and regression gaps and build a culture on the effective RCAs on escaped defects and production feedback.
• Effectively plan, communicate and conduct presentations for senior management and stakeholders, while conveying and driving actionable items to your team.
• Hire, review core strengths, mentor and develop talent within QA teams for career growth and organizational success.
• Implement new tools to reduce manual testing efforts and define better tracking on test plans and regression suites.
• Report deviations of quality per release and define & execute steps to mitigate the deviations.
• Build automation test suites implemented in Java, Selenium, Appium, Rest-assured automation framework and drive automation-led quality efforts.
• Define a comprehensive test data strategy and manage performance testing benchmarks with periodic reporting.

QA Lead, Product

Technical Program Manager

• Lead successful delivery of complex implementation projects for deployment of field service and asset management solutions
• Drive projects from kickoff through go-live, liaising with cross-functional teams and ensuring customer satisfaction
• Facilitate project definition, discovery, design, planning, execution and smooth launch in high-performance teams
• Manage projects within scope, quality, time, and cost constraints and enforce change control
• Build and maintain release and project plans, managing schedules, dependencies, risks, and mitigations across teams
• Track and report on project milestones and provide regular status reports to stakeholders, highlighting risks and alignment
• Lead, coach, and motivate project team members; identify and resolve blockers or conflicts
• Analyze and improve delivery processes, eliminate inefficiencies, and leverage tools and automation for scalable frameworks
• Champion best practices, metrics, and high-quality standards across delivery programs
• Coach and mentor teams to foster collaboration, accountability, and continuous improvement

Solution Architect

Client Partner, Professional Services

Solution Architect

Client Partner, Professional Services – Iberia, LATAM

QA Lead

QA Lead, Product

Technical Program Manager, Solutions