ZF Group

Account Executive

• Identify and research potential customers through various channels such as cold calling, email campaigns, and social networks to build a high-quality pipeline.
• Organize and conduct effective, in-depth discovery meetings to identify and quantify opportunities, as well as key stakeholders within prospective or existing customer organizations.
• Confidently present and demonstrate our solution, focusing on benefits, added value, and customization.
• Oversee the entire sales process from prospecting through to closing, including final negotiations.
• Proactively manage the sales pipeline to ensure targets are achieved.
• Maintain up-to-date records in the CRM system and provide updates during regular sales meetings.
• Consistently achieve or exceed quarterly and annual sales targets.
• Build and maintain strong customer relationships to identify upselling and cross-selling opportunities.
• Share field insights to support product improvements and marketing campaigns.

Sales Executive, BeLux

Business Analyst

• Translate business needs into functional & technical requirements
• Act as interface between Business Controlling and IT delivery teams
• Ensure accuracy of financial data across systems
• Develop dashboards and automated reporting solutions

Sales

• To identify opportunities in the Indian Passenger car Vehicle Market and support ZF India growth plans for Transmission and chassis components by retaining and increasing share of business at existing customers and penetrating new customer accounts.
• Responsible for sales and new business development for bus drivetrain components business unit of ZF India.
• It has to contribute to the ZF India targets decided for the bus drivetrain components sales function.
• Increase customer base and enhance customer relations.
• Arrange ZF India sales and brand promotion activities at customer end.
• Maintain and enhance the strong business relations with all customers.
• Timely address operational & strategic needs of the customers and ensure highest customer satisfaction level.
• Track and manage accounts receivables within assigned targets.

Aftermarket Sales – Passenger Car

Electrical Engineer

• Responsible for control system concept and architecture design
• PLC software design and commissioning
• Electrical HW design (including BOM) and commissioning for test bench
• Checking all the inputs for software design
• Responsible for software, hardware design and commissioning of third-party equipment
• Selection and verification of local electrical components
• Designing with the best Safety and Ergonomic practices
• Managing design reviews internally/with customer
• BOM Creation and Cost calculation for Local Proposals
• DFMEA

Deputy Manager / Manager – Electrical Engineering, Test Systems

• Work with all internal functional teams to achieve customer satisfaction.
• Support independent rep agencies with sales calls, information exchange, and product changeovers.
• Provide input to assist in planning and product forecasting.
• Responsible to create and execute sales forecast and budget.
• Provide market intelligence for pricing, market share, and aftermarket trends to maintain competitive market position and communicate pricing to customers.
• Responsible for prospecting and new account setup and customer order processing utilizing ERP system.
• Represent ZF at trade shows and related industry functions as needed.
• Provide back-up within department and perform related tasks as needed.

Regional Sales Manager – PC IAM

Field Engineer

• Serve as a technical field resource to internal ZF teams, OEMs, dealers, distributors, and fleet customers and address call center escalations as a Level 2 technical support resource.
• Review the biweekly unit-down list with the call center to proactively identify and resolve field issues and escalate unresolved product concerns to engineering with clearly documented data and root cause observations.
• Develop and maintain diagnostic tools and strategies (e.g., parameter decoders, measurement tools) to support efficient issue resolution.
• Maintain and leverage working relationships with OE field reps to collaboratively support shared customers.
• Deliver web-based and in-person technical training to distributors, fleets, dealer technicians, and internal teams and support the development of new training materials in partnership with the training team.
• Conduct internal technical training sessions for cross-functional departments to enhance product knowledge and promote a knowledge-sharing culture through hands-on demonstrations, SOPs, and technical bulletins.
• Visit dealerships and service partners in your region to maintain relationships and promote ZF support—travel permitting.
• Assist sales and marketing with product positioning by providing technical insights and customer education and identify and support new retrofit opportunities through site visits, technical feasibility analysis, and solution guidance.
• Collaborate with internal and external quality teams to investigate field concerns, develop repair strategies, and participate in campaign/recall activities including documentation and instruction review.
• Participate in IAM policy development and process support for service-level claims.

Field Service Engineer

Support Engineer

• Develop ZF technical consulting for fleets in collaboration with internal and external commercial partners to provide technical influence on sales, acquire new customers (brand conversion), identify field opportunities, and retain existing clients.
• Collect and analyze information and develop technical support materials for customers.
• Provide technical assistance and support to customers through on-site visits and remote service.
• Deliver technical presentations and training on our products to installers, drivers, salespeople and students, operating in fleets, distributors, retail, workshops, end customers and educational institutions.
• Provide technical consulting for fleets, together with internal and external commercial partners, focused on information management and monitoring product performance.
• Collect and analyze information and produce technical support materials and reports.
• Provide technical support for customer warranty processes.

Senior After-Sales Technical Analyst

• Provide technical assistance and support to customers through on-site visits and remote service
• Deliver technical presentations and training on our products to applicators, drivers, sales representatives and students, working with fleets, distributors, retailers, workshops, end customers and educational institutions
• Provide technical consultancy to fleets in coordination with internal and external commercial partners, focusing on information management and monitoring product performance
• Collect and analyze information and develop technical support materials and reports
• Provide technical support for customers' warranty processes

After-Sales Technical Analyst

Full-stack Engineer

• Administrate TcPCM system for license management
• Independent further development and optimization of system and processes
• Create and maintain a worldwide concept for defining and administrating master data
• Standardize tool usage of Siemens TcPCM in relation to ZAC project
• Support implementation of ZAC project
• Onboard and train staff for TcPCM usage and maintenance
• Managing and steering of local, international, and cross functional projects for the CE Strategy & Services team

Senior Engineer – Costing

• Maintain and execute the strategic roadmap for the ZF [pro]Service Network and expand network presence by onboarding qualified workshops across target geographies.
• Conduct annual audits of network partners to ensure compliance, performance, and service quality and identify gaps in network coverage and implement corrective actions as needed.
• Support the development of marketing initiatives aimed at increasing brand awareness and network value.
• Collaborate cross-functionally (Training, Sales, Warranty, etc.) to enhance program benefits.
• Coordinate and lead network conferences and engagement events and serve as the primary point of contact for [pro] service partners.
• Build and maintain strong relationships through proactive support and service.
• Ensure all activities contribute to the direct or indirect sale of ZF products and services.
• Maintain a comprehensive and accurate customer database and ensure partner visibility across internal systems and marketing platforms.

Sales Coordinator

Account Manager

Service Account Representative

• Manage the service project scope, implementation and coordination of service activities and related initiatives, involving internal groups and external parties (customer and supplier) as necessary
• Perform fault and root-cause analyses for technical issues involving software (PLC and automation system), hydraulic, pneumatic, electronic, electrical, or mechanical component and/or system-level failures; develop corrective action procedures and determine resources needed for resolution (i.e. parts, personnel, etc.)
• Perform activities to diagnose, repair, maintain, install, and rebuild a variety of test systems to support validation processes remotely or at the customer site, including mechanical/ electrical and software related actions
• Repair/replace electrical/mechanical/hydraulic/pneumatic components
• Provide technical guidance and engineering expertise in the commissioning, service support, and upgrading of test systems for customers within the North American region
• Follow and support creation of technical processes and concepts for the optimized service, maintenance, calibration, and upgrading of test systems
• Establish relationships with customers to optimize cost and grow service business
• Develop training courses and deliver technical training to internal and external groups regarding component and system-level maintenance and calibration of test systems

Software Engineer – Test Systems

Analyst

• You will be the second level SAP EWM support for operations — analyzing blocked deliveries, miniload-SAP interface errors, stuck handling units, and other challenges that make every day feel like detective work.
• You will maintain warehouse-specific master data and local SAP configuration (putaway indicators, replenishment parameters, ABC classification, packaging specifications, weight tolerances, and more).
• You will analyze data from existing process flows and propose where and how to improve them — your findings will directly shape how work is done in the warehouse.
• You will join local digital transformation projects in various roles (product owner, project leader) — depending on what the project needs.
• You will drive the Smart Factory concept on site — an interdisciplinary approach to digitalization and automation.
• You will work with AI tools (Claude, GPT, Copilot, Gemini) as everyday companions — from analysis through documentation to prototyping simple models.
• You will support testing, release processes, and training of users after successful implementation.
• In contact with colleagues from other countries — you will use English every day with us.

Logistics Business Analyst

• Lead the request for quotation process for all customer requests.
• Execute sales growth strategies.
• Ensure the organization is responsive to customer needs, expectations, and requests and communicate these throughout our organization.
• Strengthen the account team fulfilling all internal and external expectations.
• Maintain product development strategies in the Business Units to fulfill customer and market needs.
• Initiate and implement campaigns, projects, and customer events as required.
• Support all negotiations with the customers, including contracts and promotional programs.
• Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.

Aftermarket Account Manager

Engineer

• Design, develop, and maintain Python libraries (Test Evaluation, Analysis, and Automation) for automotive embedded testing
• Collaborate with cross‑functional teams to understand testing requirements and translate them into reliable software solutions
• Develop custom tools to support Test Engineers in daily activities
• Enhance testing frameworks by developing interfaces to commonly used testing tools in the embedded testing domain (dSPACE & Vector tools)
• Develop and maintain testing pipelines in Azure to ensure seamless integration and deployment of testing processes
• Troubleshoot and resolve issues related to testing libraries, frameworks, and Azure pipelines