Function as the secondary contact for prospective and existing medical technology priority OEM and emerging winner accounts, supporting the entire account lifecycle from initial inquiry to post-sales support.
Develop and implement strategic plans to ensure each account receives appropriate attention and resources.
Identify and target potential clients within the medical technology industry through research, networking, and outbound sales efforts.
Execute strategies to generate new leads and convert them into qualified sales opportunities; maintain a robust sales pipeline.
Craft and deliver compelling sales presentations and proposals tailored to medical technology clients; negotiate terms and close deals to meet targets.
Utilize CRM tools to track and manage sales activities, customer interactions, and pipeline progress.
Build and nurture relationships with key decision-makers and influencers; deliver exceptional customer service throughout the sales cycle.
Lead the quote-to-order process by preparing accurate and competitive quotes and proposals; ensure quotes follow company pricing strategies and policies.
Review and interpret customer drawings and specifications to ensure proposals and solutions meet client requirements; collaborate to validate technical aspects.
Work closely with Marketing, Sales Operations, Field Sales, Quality, and Finance to align campaigns, streamline processes, resolve issues, and ensure successful delivery.
Requirements
Bachelor’s degree in Business, Marketing, Engineering, or related field; experience in lieu of education.
Minimum of 5 years of experience in B2B medical technology account management, sales, or a customer service role
Demonstrated experience in a proactive selling role
Knowledge of plastics technology or related field preferred
Excellent communication and interpersonal skills, with the ability to manage client relationships effectively
Ability to manage multiple accounts and ability to prioritize multiple projects and tasks
Ability to successfully work in a team environment and independently
Proficiency in CRM applications and Microsoft Office applications (Outlook, Word, Excel, and PowerPoint)
Strong problem-solving skills and ability to address customer issues promptly