Zeus

Account Manager

• Build trust and credibility at all levels of the customer's organization, including decision-makers across the customer's business functions and including senior management and/or C-suite; advocate for the customer inside Zeus and be viewed as a true partner and resource by the customer
• Manage both the day-to-day and strategic, maintaining a balanced approach to superior customer service and strategic account planning, quarterly results and long-term account goals; proactively lead, manage and execute the sales process from start to finish; anticipate customer needs and requirements, ensuring that they are met every step of the way from sale to execution; act as a team leader internally and externally during the entire sales process
• Use customer organizational charts to outline customers' formal structure and roles in the buying process and articulate them in a stakeholder map in CRM to identify the most influential stakeholders and create a relationship and business strategy for each of these key players
• Build and maintain a comprehensive account profile that identifies key stakeholders, markets served and associated product portfolio, customer's competitive position, and general operating/performance metrics for global business units/locations
• Develop and implement an integrated account plan, aligning Zeus customer-facing activities and KPIs with key areas of customer focus to leverage position of strength for Zeus and maximize value to customer
• Effectively leverage cross functional and/or regional teams (market/product managers, technical/engineering specialists, quality representatives, CI, etc.) to address strategic account needs, recognizing external organizational, national, and international cultural differences
• Identify and monitor Zeus' competitive position within account to identify/anticipate potential threats and opportunities
• Serve as primary relationship owner and point of contact for key customer stakeholders as well as liaison for regional Zeus teams and resource personnel
• Continuously prioritize and realign strategies to ensure financial goals and key metrics are consistently achieved and that Zeus remains the preferred supplier
• Identify, map and communicate pipeline opportunities; work with marketing team to capitalize using push and pull strategies
• Lead annual budgeting activity, tracking, accounting for, and communicating any associated variance
• Meet regularly with regional sales/BD teams to ensure that strategies in account plan are being caught and executed accordingly
• Conduct QBRs and other performance reviews, both at customer and internally, to ensure appropriate sharing of information and associated coordination of activity
• Work closely with marketing team to ensure appropriate product positioning, collateral, and general marcom activity to support customer and maximize benefit to Zeus
• Oversee and direct activity related to contract negotiation, supply agreements, pricing and profitability metrics, working with sales and marketing management teams to ensure maintenance of current business and continued development of new business
• Work with cross functional Zeus personnel to ensure that products and collateral are properly positioned in customer's markets
• Conduct regular internal review of account plan with regional sales, management, and executive teams to track progress, identify gaps, review wins/misses, plan, etc.

Global Account Manager

Operations

• Oversee the planning, execution, and delivery of a portfolio of continuous improvement and manufacturing optimization projects.
• Establish and manage project governance frameworks, tools, and standards across the PMO team.
• Monitor program health, risk mitigation, and benefit realization across all projects.
• Lead, mentor, and develop a team of Manufacturing Project Managers, supporting their technical and leadership growth.
• Assign project leads based on skillset, business priorities, and development opportunities.
• Foster a high-performance team culture that values collaboration, accountability, and results.
• Partner with senior leaders to identify key operational challenges and strategic improvement areas.
• Prioritize initiatives based on impact, feasibility, and resource availability.
• Drive alignment between CI efforts and enterprise-level operational and financial objectives.
• Develop and maintain KPIs and dashboards to track the impact of PMO-led initiatives.
• Ensure projects have clear benefit targets (cost savings, throughput improvement, waste reduction, etc.).
• Deliver formal progress updates to executive leadership on a regular cadence.
• Champion the use of Lean, Six Sigma, DMAIC, and other proven methodologies across the PMO.
• Promote standardization of project documentation, root cause analysis methods, and benefit tracking.
• Build strong relationships with internal customers across manufacturing, engineering, quality, supply chain, and IT.
• Facilitate cross-functional workshops and alignment meetings to ensure project momentum and stakeholder buy-in.

Manager, Operational Excellence PMO

Financial Planning and Analysis

• Oversee the systems, processes, and tools that support the company's financial planning, budgeting, forecasting, and reporting functions.
• Act as the functional lead and administrator of FP&A platforms.
• Drive integration between financial systems and data sources.
• Ensure reliable, scalable, and efficient financial processes.
• Collaborate with Finance, IT, and Data Engineering teams.

Senior Manager, FP&A Systems – Reporting

Manager

• Direct management of the supply planning function by maintaining and improving a disciplined supply planning process.
• Work with the Master Schedulers to develop, maintain, and communicate master production schedule at all locations.
• Ensure adequate training and work instructions to the Master Schedulers.
• Provide oversight and guidance to the Materials Management team.
• Ensure compliance with operating procedures as defined in position work instructions.
• Ensure customer fulfillment goals are achieved on a consistent basis.
• Ensure compliance with inventory investment objectives.
• Manage specific Supply Planning KPI’s necessary to clearly identify functional performance and opportunities for improvement.
• Manage the maintenance of all supply planning and inventory management parameters within the corporate supply chain applications.
• Lead the material expediting, transfer or substitution processes to ensure maximum service to the customer base.
• Perform capacity planning analysis for multiple time horizons as part of a supply planning function monthly and on an as needed basis.
• Communicates supply plan and inventory estimations to management.
• Review historical resource capability and prepare supply planning data to share at multiple levels of the organization.
• Performs scenario planning based on changing demand and contingency planning.
• Interact with demand management and sales to understand demand drivers, machine installation timelines, and continuous improvement initiatives.
• Collaborate with the procurement team to ensure an adequate supply of raw materials exists within the defined stocking window.
• Collaborate with Demand Management group to align Supply and Demand plans.
• Aligning with Materials Managers to manage all Planner/Scheduling activities, corporate-wide assuring coverage and labor utilization is consistent with corporate goals.
• Reroute jobs where capacity constraints have been identified.
• Review product mix requirements and plant capabilities and advise when additions to capabilities may be necessary to maximize utilization.
• Create and maintain standard lead times to be shared with cross functional teams.
• Additional assigned duties as needed by the Director of Global Supply Planning.

Global Account Manager

Manager, Operational Excellence PMO

Senior Manager, FP&A Systems – Reporting

Global Supply Planning Manager