Zayo Group

People Operations

• Coordinate employee appointments to verify and complete I-9 documentation according to federal guidelines
• Project manage operational execution of workforce initiatives
• Maintain data integrity and confidentiality within HR systems; resolving and leading complex issues
• Serve as a lead or contributing partner on HR-related projects
• Build and maintain strong working relationships with HR Business Partners, leaders, managers, employees, and cross-functional partners

People & Culture Operations Lead

Technical Product Manager

• Work with the Product Manager to define and communicate the long-term product vision and strategy for Service Delivery technology.
• Communicate product vision, roadmap, and progress to both technical and non-technical stakeholders.
• Collaborate with a wide range of stakeholders, including engineering, project management, field teams, and executive leadership.
• Drive the overall architectural design of systems, ensuring long term scalability, security, and performance of architecture and integrations.
• Translate business needs into detailed technical requirements and specifications.
• Work closely with engineering, design, and quality assurance teams to ensure successful product development, delivery, and launch.
• Evaluate and manage third-party vendors and technology solutions for novel solutions.
• Oversee product releases, ensuring smooth deployments and effective communication to stakeholders.
• Define and track key performance indicators (KPIs) to measure product success.
• Run discovery sessions with internal and external customers to define use cases and needs.
• Ensure the creation and maintenance of comprehensive technical documentation and customer-facing deliverables.
• Stay up-to-date with the latest technology trends (especially AI) in project management and related areas.

Technical Product Manager – Service Delivery

Project Manager

• Draft, review, and negotiate OSP construction contracts.
• Collaborate with legal teams to ensure contract terms and conditions comply with project specifications and legal standards.
• Diligently monitor project activities to ensure compliance with contractual obligations throughout the life of each contract.
• Evaluate and process change orders.
• Assess impacts to project budget, schedule and scope.
• Facilitate effective communication between project stakeholders, legal teams and contractors to promptly address contractual issues.
• Manage and resolve any disputes that may arise.
• Evaluate project status against the contract schedule.
• Issue contract notices and monitor recovery plans.
• Work closely with contractors to ensure project progress aligns with schedule expectations.
• Actively manage schedules and production forecasts through project execution.
• Manage complex regulatory/permitting issues such as NEPA, CPUC, Tribal Lands, etc.
• Plan and manage project major materials including planning, ordering, receiving and dispersal.
• Provide project-level and executive project reporting including regular updates to our key customers.
• Maintain accurate and organized records of all contract related documents, correspondence and changes.
• Manage budgets and accurate spend forecasts throughout project execution.
• Proactively mitigate risks to stay within budget constraints.
• Deliver project as-builts to the support teams in a timely manner to ensure route is protected and properly captured in inventory systems.
• Evaluate project invoicing against progress metrics, identify and resolve any anomalies or discrepancies.
• Ensure projects are delivered on time, on budget and as per construction standards.

Long Haul Deployment Project Manager

Events

• Analyzing blueprints to determine where construction projects will take place.
• Identifying and mapping location and depth of utilities for fiber optic cable and underground utilities.
• Documenting interactions, site information, and utilities in organizational software.
• Communicating with clients, engineers, and management.
• Using various techniques (electrical, magnetic, GPS, blueprint analysis, and/or radar) to measure utilities.
• Proactively identify potential problem areas to ensure the integrity of the network and company.
• Pinpointing the coordinates of lines using GPS or surveying equipment.
• Asset management processes and replenishment of on-site/truck materials.
• Coordinating shipping and receiving of company and customer materials.
• Maintaining tools, test sets, and all network equipment.
• Maintaining network/site security, cleanliness, and following all policies related to company property.
• Inspecting cabinets, buried cables, construction sites, and other outdoor facilities in various environments, weather conditions, temperatures, exposed to local flora and fauna.
• Engaging, monitoring, and evaluating the performance of vendor/contractors completing work on behalf of the company.
• Operating in both individual and team environments, both within this team and interacting with other teams, working together to achieve common the goal.
• Other duties as assigned.

Damage Prevention Technician II

Engineer

• Designs routes for fiber-based services including Point to point, Ring, and path diverse routing.
• Researches existing databases, files, and records for purposes of network design, fiber optimization, and relocation of fiber facilities.
• Delivers design solutions of fiber path and complicated splicing schematics to be performed for high volume fiber projects.
• Ensures fiber plant database is current and accurate by inputting physical fiber asset data as well as fiber inventory and circuit assignments into the data management system, specifically GE Smallworld and Salesforce.
• Ensures inventory of fiber utilization is accurate by maintaining inventory management database and maintaining both internal and external customer information as changes occur.
• Assigns cable names, splice ID’s, and manages our Splice Activity & Order processes in alignment with our company and database standards.
• Interface between various engineers and Zayo stakeholders as needed to validate project specifications, network growth, and delivery timelines.
• Establishes and maintains effective communications and professional working relationships with customers both internal and external.
• Organizes workday efficiently to maximize productivity by utilizing proper time management techniques.
• Assists in the accomplishment of company objectives by performing other related duties as assigned.

Fiber Engineer – Long Haul Implementation

• Draft, review, and negotiate OSP construction contracts.
• Collaborate with legal teams to ensure contract terms and conditions comply with project specifications and legal standards.
• Diligently monitor project activities to ensure compliance with contractual obligations throughout the life of each contract.
• Evaluate and process change orders.
• Assess impacts to project budget, schedule and scope.
• Facilitate effective communication between project stakeholders, legal teams and contractors to promptly address contractual issues.
• Manage and resolve any disputes that may arise.
• Evaluate project status against the contract schedule.
• Issue contract notices and monitor recovery plans.
• Work closely with contractors to ensure project progress aligns with schedule expectations.
• Actively manage schedules and production forecasts through project execution.
• Manage complex regulatory/permitting issues such as NEPA, CPUC, Tribal Lands, etc.
• Plan and manage project major materials including planning, ordering, receiving and dispersal.
• Provide project-level and executive project reporting including regular updates to key customers.
• Maintain accurate and organized records of all contract related documents, correspondence and changes.
• Manage budgets and accurate spend forecasts throughout project execution.
• Proactively mitigate risks to stay within budget constraints.
• Deliver project as-builts to the support teams in a timely manner to ensure route is protected and properly captured in inventory systems.
• Evaluate project invoicing against progress metrics, identify and resolve any anomalies or discrepancies.
• Ensure projects are delivered on time, on budget and as per construction standards.

• Analyzing blueprints to determine where construction projects will take place
• Identifying and mapping location and depth of utilities for fiber optic cable and underground utilities.
• Documenting interactions, site information, and utilities in organizational software.
• Communicates with clients, engineers, and management.
• Using various techniques (electrical, magnetic, GPS, blueprint analysis, and/or radar) to measure utilities.
• Proactively identify potential problem areas to ensure the integrity of the network and company.
• Pinpointing the coordinates of lines using GPS or surveying equipment.
• Responsible for the asset management processes and replenishment of on-site/truck materials.
• Coordinating shipping and receiving of company and customer materials.
• Maintaining tools, test sets, and all network equipment.
• Maintaining network/site security, cleanliness, and following all policies related to company property.
• Inspecting cabinets, buried cables, construction sites, and other outdoor facilities in various environments, weather conditions, temperatures, exposed to local flora and fauna.
• Operating in both individual and team environments, both within this team and interacting with other teams, working together to achieve common goals.
• Other duties as assigned.

Damage Prevention Technician I

Program Manager

• Implements and supports critical processes across the organization.
• Collaborates with stakeholders to adapt reporting as project workflows evolve and reporting needs change.
• Develop and manage the project schedule.
• Develop and implement project processes, reporting and metrics.
• Aggressively manage execution.
• Transparently report project progress.

Senior Program Manager, Process and Systems

Analytics Engineer

• Partner with network and technology stakeholders to understand business objectives
• Develop and maintain deep knowledge of telecom data domains
• Lead the creation of BTS documentation
• Design, build, and maintain robust data products
• Evaluate existing data processes and models
• Propose and implement innovative solutions
• Develop scalable data models using dbt and Snowflake
• Build and orchestrate ETL/ELT pipelines
• Write and optimize SQL and Python code
• Facilitate UAT with business partners
• Design and deliver dashboards and reports

People & Culture Operations Lead

Technical Product Manager – Service Delivery

Long Haul Deployment Project Manager

Damage Prevention Technician II

Fiber Engineer – Long Haul Implementation

Long Haul Deployment Project Manager

Damage Prevention Technician I

Senior Program Manager, Process and Systems

Data Analytics Engineer