Zapier

Engineering Manager

• Lead the Runner team building and evolving Zapier’s Zap Execution platform
• Ensure the execution pipeline is robust, observable, performant, and cost-effective
• Collaborate across Zapier to support internal teams building automation features and AI workflows
• Establish and maintain platform stakeholder relationships through syncs, roadmap reviews, and documentation
• Coach and develop senior and staff-level engineers through 1:1s, mentorship, and growth planning
• Shape quarterly and long-term technical roadmap in partnership with Product and Infrastructure
• Ensure team adherence to engineering best practices including security, reliability, and architecture
• Continuously improve development and release processes via retrospectives and tooling
• Define and track metrics related to execution success, reliability, and platform health and communicate to leadership
• Contribute to hiring and onboarding new engineers and stay close to user impact by collaborating with support and customer-facing teams

Engineering Manager, Runner

Product Manager

• Own the complete integration development lifecycle by evolving Zapier’s Developer Platform and pioneering AI-powered development acceleration through Scout
• Drive a unified product vision connecting mature platform capabilities with emerging AI tools
• Partner with engineering to deliver reliable, scalable systems
• Rally other squads around shared platform goals and build consensus
• Translate technical opportunities into compelling product cases for 8,000+ app ecosystem
• Define success metrics across platform reliability, developer productivity, and AI automation effectiveness
• Act as primary liaison between internal product teams and the Developer Platform

Senior Product Manager, Dev Platform and Scout

Backend Engineer

• Architect and implement core features of Zapier’s new SDK, ensuring it’s scalable, intuitive, and extensible
• Create documentation pipelines, testing frameworks, and CI/CD processes for the SDK
• Build infrastructure that supports both Zapier engineers and external developers, focusing on ergonomics, reliability, and scale
• Define best practices, coding standards, and release processes for the SDK team
• Work with platform, infra, and product engineering teams to integrate the SDK into Zapier’s ecosystem
• Take ownership of complex initiatives, guide technical direction, and support peer growth

Senior Software Engineer – Product Platform Zone, Backend-Leaning

Data Scientist

• Build and deploy data products serving internal and external customers
• Develop scalable frameworks for deploying models and deriving actionable insights
• Analyze user behavior to identify drivers of discovery, activation, engagement, upgrades, and churn
• Collaborate with business teams to design, analyze, and interpret experiments
• Conduct proactive research on customer segments, success signals, risks and opportunities
• Perform ETL tasks to model dimensions and facts in the data warehouse
• Ensure teams can answer first-order questions; develop data literacy programs and tools
• Elevate data org with documentation, demos, tutorials, best practices, tooling, and mentorship
• Work with SQL, dbt, Databricks, Looker, Airflow, Eppo, and Python or R

Staff Data Scientist

General Counsel

• Partner with Enterprise Sales and cross-functional business teams to close deals and drive revenue
• Draft, review, and negotiate enterprise customer contracts, including SaaS, licensing, and service agreements
• Drive strategic impact by moving deals from negotiation to signature to meet business objectives
• Design AI-powered enterprise negotiation playbooks to enable Sales autonomy, speed, and consistency
• Develop and maintain AI automation-powered contracting processes using Zapier and other tools
• Collaborate across Procurement, Sales, and other teams to mitigate risk and streamline review
• Respond to and lead triage of legal tickets across Zapier, escalating to subject matter experts as needed
• Champion AI transformation in legal work to scale the Legal team’s impact
• Perform other duties as needed to meet ongoing Legal team needs

Commercial Counsel

• Design and implement features that allow third-party AI agents to connect with Zapier’s platform and run activities for end-users across 8,000+ applications.
• Build and maintain tools and SDKs that help third-party developers quickly integrate with Zapier for an intuitive end-user experience.
• Establish and evolve our Model Context Protocol implementation - enabling intelligent, multi-step workflows derived from natural language.
• Collaborate closely with internal AI experts and partner teams to shape our collective future in agent-based automation.
• Own projects end-to-end, from solution design to implementation, testing, and post-launch support.
• Contribute to a culture of learning, experimentation, and continuous improvement.
• Backend: Python, FastAPI, Node.js
• Frontend: React, TypeScript, Next.js
• Datastores: Postgres, Redis
• Dev Tools: GitHub Actions, Docker, Kubernetes, Terraform
• AI/LLM: OpenAI API, Anthropic API, LangChain, semantic search, vector databases
• Developer Experience: SDK authoring, API documentation, onboarding flows
• How We Work: Zapier is a 100% remote team, and has been since day one. We value asynchronous communication, transparent collaboration, and work-life harmony. We believe in building systems that scale—both in code and in culture.

Sr. Software Engineer (AI Orchestration Zone, Backend Leaning)

Full-stack Engineer

• Lead responses to critical incidents and customer-impacting events
• Work directly with enterprise customers
• Collaborate across engineering, product, and support to solve urgent problems
• Build internal tools and improve core product features based on real-world feedback
• Enterprise Experience team writing the playbook; foundational projects include building first dedicated user flows for enterprise admins and builders
• Creating core features like: hierarchical account management; cross-org visibility into usage and assets; user provisioning and permissions transfer; alerts, dashboards, audit logs, and more
• Enterprise Response team keeps systems resilient and reliable for millions of users; leads incident response
• Identity Platform team builds secure identity/auth provisioning and role management
• This role is high impact with direct connection to customers daily

Sr. Software Engineer - Enterprise Zone

Site Reliability Engineer

Staff Engineer, Site Reliability

• Zapier is a 100% remote company that values asynchronous communication, transparent collaboration, and scalable systems. It’s building a platform to help millions of businesses automate workflows with AI and automation, including MCP (Model Context Protocol). Zapier aims to be the leading MCP provider and connects AI assistants to 8000+ applications.
• The Engineering Manager for MCP will lead a team of 4-5 engineers, spend 50-75% of time on people management and the rest on hands-on engineering, architecture decisions, and customer engagement.
• You’ll write production code (~25% of time) using AI-first practices, collaborate with AI model providers (Anthropic/OpenAI), and partner with GTM teams for technical sales feedback.
• You’ll shape technical strategy for MCP, ensure secure auth models and integration patterns, and align with Zapier’s platform infrastructure. You’ll monitor the competitive landscape and emerging standards to stay at the forefront of MCP.
• Zapier is a fully remote company and emphasizes culture, diversity, and opportunity for career growth across a global team.