Zapier

Engineering Manager, Runner

Zapier

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Salary

💰 CA$187,800 - CA$281,700 per year

Job Level

Mid-LevelSenior

Tech Stack

AWSDistributed SystemsPython

About the role

  • Lead the Runner team building and evolving Zapier’s Zap Execution platform
  • Ensure the execution pipeline is robust, observable, performant, and cost-effective
  • Collaborate across Zapier to support internal teams building automation features and AI workflows
  • Establish and maintain platform stakeholder relationships through syncs, roadmap reviews, and documentation
  • Coach and develop senior and staff-level engineers through 1:1s, mentorship, and growth planning
  • Shape quarterly and long-term technical roadmap in partnership with Product and Infrastructure
  • Ensure team adherence to engineering best practices including security, reliability, and architecture
  • Continuously improve development and release processes via retrospectives and tooling
  • Define and track metrics related to execution success, reliability, and platform health and communicate to leadership
  • Contribute to hiring and onboarding new engineers and stay close to user impact by collaborating with support and customer-facing teams

Requirements

  • Deep experience building and operating complex distributed systems at scale
  • Experience in high-volume production environments with a strong reliability mindset
  • Experience building and leading platform teams
  • Skilled at managing internal customer relationships, feedback loops, rituals, and roadmap planning
  • Experience managing and growing senior and staff-level engineers; coaching and mentorship
  • Customer- and data-driven: define and monitor success metrics and adapt priorities based on data
  • Hands-on experience with Python
  • Experience with AWS services such as SQS, S3, and Lambda, optimizing for performance and cost
  • Strong cross-functional collaboration with product, design, support, and infrastructure teams
  • Product-owner mindset: shaping and prioritizing platform roadmap and balancing tech debt
  • Legal authorization to work from your home location (Zapier does not sponsor visas or transfers)