Zapier

Software Engineer

• Define and drive the strategy and roadmap for Zapier's Enterprise Governance bet.
• Own the org’s technical point of view on identity, access, audit, and policy.
• Make the staffing and investment trade-off calls across initiatives.
• Own the technical roadmap for the systems that let enterprises govern AI.
• Define what safe, accountable AI-native engineering practice looks like.
• Identify and implement AI-powered tooling that accelerates your teams' delivery velocity and quality.
• Be accountable for the reliability of Zapier's identity, audit, and admin infrastructure.
• Build bench strength and resilience across critical systems as the team grows.
• Partner directly with Sales and Customer Success.
• Take ownership by default on cross-org technical initiatives.
• Build on and further develop the strong enterprise engineering organization.
• Ensure managers and ICs have clear growth paths and feedback they need to improve.

Director, Engineering – Enterprise

Financial Planning and Analysis

• Serve as the dedicated finance partner for Zapier's self-serve business.
• Build and own the forecasting, reporting, and analytical infrastructure for self-serve.
• Analyze the self-serve funnel end-to-end: from top-of-funnel acquisition through activation, conversion, expansion, and retention.
• Proactively surface trends, risks, and opportunities to senior leadership.
• Partner with product and engineering teams to understand how product changes impact financial outcomes.

Senior Manager, Strategic Finance – Self Serve and New Products

Security Engineer

• Set and deliver the security strategy for an AI-native SaaS platform.
• Lead a team of Application Security, Infrastructure Security, Detection & Response, and GRC engineers.
• Partner closely with executives, Enterprise Governance, GTM, Product, Engineering, Legal, and Risk.
• Protect millions of customers from having their API credentials, data, and AI-driven workflows compromised.
• Own and evolve the risk management program: identify and quantify enterprise risk.
• Lead company-wide security change — standards, golden paths, technical gates, vendor and procurement patterns.
• Stay on the bleeding edge of AI, frontier models, and the evolving threat landscape.

Senior Director, Security

AI Engineer

• Contribute to shared AI Platform capabilities supporting teams building with machine learning and generative AI
• Work mostly in TypeScript & Python
• Help develop and maintain core services such as the LLM proxy server, platform APIs, and reusable tooling
• Build and improve parts of the LLM Ops and ML Ops stack
• Help design and implement systems improving performance, reliability, safety, and cost efficiency of AI-powered experiences
• Collaborate closely with engineers across product, infra, and data teams
• Evaluate emerging tools, models, and patterns in the AI ecosystem

Applied AI Engineer

Support Engineer

• Serve as the first point of contact for IT support requests across Zapier's global employee base.
• Troubleshoot and resolve hardware (Mac), software, and access issues for our employees.
• Perform user account management as part of onboarding and offboarding workflows.
• Identify recurring issues and build runbooks, help articles, and self-service resources to reduce repeat ticket volume.

Support Engineer, IT Systems

Systems Engineer

• Implement SSO applications and manage onboarding/offboarding using Okta.
• Optimize SaaS spend through automated workflows and license utilization monitoring.
• Build tools to automate user account creation and integrate systems via API.
• Resolve IT issues and eliminate recurring request patterns through automation.
• Enhance and maintain the employee Mac experience and IT infrastructure.

Senior IT Systems Engineer

Marketing Operations

• Own and optimize Zapier’s marketing operations infrastructure, including campaign operations, lead management, attribution, automation, and reporting.
• Partner with Demand Gen, Product Marketing, Sales, and RevOps to ensure seamless lead flow, accurate data capture, and efficient funnel management.
• Build and maintain scalable processes and systems improving campaign execution, reporting accuracy, and operational efficiency.
• Manage marketing automation and CRM workflows, including lead scoring, routing, lifecycle management, segmentation, and nurture programs.
• Develop dashboards and reporting frameworks for funnel performance, campaign effectiveness, pipeline contribution, and ROI.
• Identify operational bottlenecks and proactively recommend improvements increasing speed, scalability, and marketing impact.
• Support experimentation and growth initiatives ensuring clean data, reliable attribution, and operational readiness.
• Document processes, establish operational best practices, and create durable systems for scalable marketing organization.
• Collaborate with external vendors and internal systems teams to evaluate, implement, and optimize marketing technology and tooling.
• Drive alignment across Marketing, Sales, and RevOps through strong communication, operational rigor, and shared visibility into performance metrics.

Senior Manager, Marketing Operations

Director

• Oversee recreational programs put on by county's sports facilities and community centers
• Plan, organize and direct the operations of sports and fitness programs, activities and services
• Research community needs and develop new and existing program activities
• Implement recreation programs and evaluate their effectiveness
• Manage a $1,000,000 annual budget and prepare financial and program reports
• Promote programs through community relations campaigns and advertising efforts

Director of Parks and Recreation

Performance Marketing

• Define and execute signal-led outbound strategy for enterprise accounts
• Build and run multi-channel campaigns across outbound, events, webinars, and digital that drive enterprise pipeline from first touch through closed-won
• Write and refine enterprise outbound messaging aligned to Zapier's AI and automation use cases
• Design account-based plays for high-value targets
• Partner directly with Sales to align campaigns with active deal motion
• Run three or more experiments per week across messaging, channels, offers, and timing
• Use AI tools to accelerate execution and build repeatable, scalable workflows