Zapier

Product Designer

• Design how customers understand and verify what they’re charged for.
• Shape billing-aligned usage tracking and reporting.
• Design usage notifications and threshold moments.
• Improve billing settings and invoices.
• Support self-serve and Enterprise billing workflows.
• Partner with product and engineering.

Senior Product Designer, Payments

Machine Learning Engineer

• Lead and manage teams of AI & Machine Learning Engineers
• Own, execute, and iteratively evolve Zapier’s AI/ML strategy
• Coach and guide your teams in development and deployment of machine learning models
• Collaborate with cross-functional teams to identify opportunities for AI/ML
• Foster a culture of innovation within the AI/ML organization
• Communicate AI/ML strategy and results clearly

Senior Manager, AI & Machine Learning

Backend Engineer

• Lead responses to critical incidents and customer-impacting events
• Work directly with enterprise customers
• Collaborate across engineering, product, and support to solve urgent problems
• Build internal tools and improve core product features based on real-world, customer feedback
• Build a new extensible platform for account and organization-level settings
• Design and implement scalable backend architecture and APIs for asset cataloguing, ownership, and security
• Build intuitive, unified interfaces for organizing, transferring, and governing assets across accounts and products
• Create and improve observability features like SLOs, alerts, and dashboards to help Zapier grow.
• Lead important projects from start to finish.

Software Engineer – Enterprise Zone, Backend, Full Stack

• Design, implement, and evolve core APIs that enable agents to take meaningful actions across Zapier’s integration ecosystem
• Build systems that support scalable orchestration, robust logging, and high-availability execution
• Influence and collaborate on the core performance for MCP
• Integrate with Zapier’s existing execution infrastructure
• Partner closely with Product, Design, Platform, and Sales teams
• Drive design decisions that prioritize scalability, performance, security, and clarity

Senior Engineer, Backend – MCP

• Design and build new partner-facing APIs that power automation and integration directly within partner platforms.
• Expand and improve the Powered by Zapier platform, ensuring reliability, scalability, and exceptional developer experience.
• Enhance partner developer tools and documentation, creating seamless onboarding and implementation experiences.
• Balance internal and external needs, ensuring systems are ergonomic and scalable for both Zapier’s engineering teams and external developers.
• Collaborate across teams including Platform, Infrastructure, and Product Engineering to ensure smooth integration and interoperability.
• Lead technical initiatives, mentor teammates, and contribute to architectural decisions that set long-term direction for the product.

Technical Recruiter

• Manage full cycle recruitment processes from sourcing to candidate engagement to closing top candidates
• Find or create new sources of talent
• Meet or exceed high standards for candidate experience
• Manage 5-10 requisitions at any given time, consistently make 3+ hires/month
• Leverage data and technology including AI and automation tools
• Contribute to the Talent Acquisition team's AI transformation
• Meet or exceed KPIs for time to hire, time to fill, and candidate NPS
• Travel of 5% - 10% for company summits

Senior Technical Recruiter

Financial Planning and Analysis

• Partner with sales and marketing leadership to inform investment decisions
• Drive efficiency in customer acquisition
• Support sales growth targets through capacity planning
• Own performance reporting and forecasting for GTM
• Lead and develop a strong team

Director, GTM Finance

Product Manager

• Own the product strategy for existing Chat and Knowledge surfaces.
• Build a clear recommendation for how these pieces evolve.
• Work through ambiguous organizational boundaries and secure buy-in from leadership.
• Build business cases and success metrics for recommendations; secure resources for execution.
• Balance speed with care and move quickly to validate assumptions and reduce ambiguity.
• Communicate clearly and often about the direction of Chat & Knowledge.

Senior Product Manager – Chat, Knowledge

• Lead and develop the Workflow design team
• Shape Workflow Zone strategy
• Drive design quality and cohesion
• Champion operational excellence
• Navigate technical complexity
• Build for scale and reliability
• Advance AI-enabled design practices

Senior Manager, Product Design, Workflow

Recruitment

• Manage full cycle recruitment processes from sourcing to candidate engagement to closing top candidates.
• Build deep partnerships with your hiring partners enabling you to serve as a trusted talent partner to the business.
• Meet or exceed our high standards for candidate experience, facilitating a best-in-class, inclusive, and inspiring hiring process for candidates from all backgrounds.
• Manage 5-10 requisitions at any given time, and consistently make 2-4 hires/month for our GTM or Ops teams.
• Consistently leverage data and a wide range of technology including AI and automation tools to drive improvement in our hiring processes.
• Contribute to the Talent Acquisition team's AI transformation internally by experimenting, piloting, and innovating new workflows and solutions for our stakeholders.
• Occasionally travel (about 5–10%) for company retreats.

Senior Recruiter, GTM/Ops

Growth Marketing

• Own a growth roadmap that balances fast learning with long-term bets; obsess over measurement quality and repeatability so the team can scale successful plays. Move quickly to source, prioritize, and drive high impact experiments across channels (ads, web, email, outbound, direct mail, in-app, social).
• Translate internal product signals (feature usage, AI adoption, account behaviors) and external signals into targeted experiments.
• Run experiments hands-on with Demand Gen, Ads, Web, and RevOps. Some experiments you’ll shape and report on for other teams; some you’ll execute yourself.
• Work closely with Product, Data, Marketing (multiple functions), and RevOps to improve instrumentation, accelerate experimentation velocity, and forecast and track impact.
• Identify friction across the PLG → SLG funnel and drive cross-functional fixes; build high-leverage playbooks for scaling new products, features, and enterprise motions.
• Clear, measurable increases in upmarket pipeline volume and engagement from target buyer personas; rapid identification of product signals that predict upgrade/expansion; a repeatable experiment cadence and playbook that scales across segments.
• IC role reporting to Head of Enterprise marketing; you’ll work across ~5–6 cross-functional partners and have discretion over prioritization without direct people management.

Principal Growth Marketer

Artificial Intelligence

• Lead campaign planning: Use product usage and intent signals to define outbound priority, timing, and audience selection
• Write and refine sales-ready outbound messaging aligned to enterprise AI use cases
• Partner with Product Marketing to translate positioning into outbound-ready narratives
• Work with RevOps to define targeting, routing, attribution, and performance benchmarks
• Enable Sales with sequences, messaging frameworks, and activation guidance
• Measure impact across reply rate, meeting booked rate, pipeline sourced, and conversion
• Continuously test subject lines, messaging angles, personalization, and formats to improve efficiency

Campaign Marketing Manager – AI Enterprise

• Supercharge the recruiting engine at Zapier.
• Drive key sourcing automation projects.
• Pilot AI-driven workflows for hiring.
• Collaborate with TA Talent Strategy & Operations team.
• Implement AI-enabled sourcing workflows for better recruiter efficacy.
• Measure the impact of sourcing automation on hiring.

Senior Talent Acquisition, AI Automation Analyst

Marketing

• Drive the marketing-focused aspects of our integration and solution partner programs, ensuring partners are informed, engaged and see clear value in being a Zapier partner.
• Manage fulfilment of partner perks and lifecycle communications, building engaging to partner strategies that keep partners informed and excited about Zapier.
• Develop enablement resources like case studies, solution briefs, and playbooks to help partners successfully market Zapier’s solutions.
• Create and deliver through-partner marketing playbooks and campaigns that partners can run to drive demand.
• Provide partners with campaigns-in-a-box, messaging frameworks, and multi-channel assets to amplify Zapier’s reach.
• Run webinars, co-marketing initiatives, and other campaigns through partners and track their effectiveness.
• Design and manage a structured MDF program for solution and integration partners, defining eligibility, applications, and ROI measurement.
• Support partner-led events and campaigns through MDF funding, ensuring these initiatives are repeatable and effective.
• Drive awareness of our partner programs on key surfaces such as the website, partner portal and campaigns, in collaboration with PMM.
• Support scaled partner acquisition by marketing our programs to prospective integration and solution partners.
• Help grow adoption of partner solutions by highlighting partner offers, success stories and use cases to the right customer audiences.
• Define and track KPIs related to partner-influenced pipeline, partner engagement, campaign performance and program health.
• Use data to refine segmentation, messaging, channels and offers across both to partner and through partner motions.
• Provide regular insights on how partner programs and campaigns are contributing to Zapier’s growth.

Partner Programs Marketing Manager

Program Manager

• Support Readiness drives scalable, AI-driven systems and frameworks for product launches.
• Ensure readiness, knowledge, and training operate cohesively for customer experience.
• Own training framework and partner with Tech Leads for coordination and development.
• Implement AI-driven frameworks for streamlined readiness access and tracking.
• Gather insights from support teams and manage readiness initiatives based on feedback.
• Collaborate with cross-functional teams for end-to-end product feature readiness.