Zapier

Benefits Manager

Zapier

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $141,100 - $211,700 per year

Job Level

SeniorLead

About the role

  • Lead the design, implementation, and management of health, life, disability, retirement, fertility, and other specialized benefit programs across the US, Canada, the UK, Ireland, Spain, and India.
  • Own high-impact deliverables such as U.S. Open Enrollment, carrier transitions, and global benefit renewals.
  • Partner with leadership and cross-functional teams to refine benefits processes as the company scales.
  • Oversee vendor and broker relationships.
  • Ensure all benefits programs meet or exceed compliance standards (HIPAA, COBRA, ACA, ADA, ERISA, STD/LTD, FSA, HSA, etc.).
  • Partner with the Sr. Benefits Analyst to design and manage global leave programs.
  • Implement new processes and policies to improve compliance reliability and employee experience.
  • Oversee fertility and other specialized benefit programs.
  • Build transparent, strategic partnerships with Finance, Compensation, Legal, Payroll, and People Ops.
  • Coach and mentor teammates, sharing best practices in compliance and cost-effective program management.

Requirements

  • 8+ years of progressive experience in Benefits, Leave, or Total Rewards
  • Deep expertise in U.S. benefits and leave of absence (LOA) programs
  • Strong multi-state expertise
  • Track record of global program ownership
  • Strong analytical and strategic skills
  • Comfortable in Excel/Google Sheets, dashboards, and data storytelling
  • Excellent written communication skills and documentation practices
  • Strong attention to detail
  • Strong at time management
  • AI-first mindset.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
benefits program managementleave of absence programscompliance standardsdata storytellinganalytical skillsstrategic skillsmulti-state expertiseprogram ownershipprocess implementationpolicy design
Soft skills
written communicationattention to detailtime managementcoachingmentoringstrategic partnershipcross-functional collaborationbest practices sharingemployee experience improvementcompliance reliability
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