Design, develop, and deploy interactive dashboards and data visualizations using Power BI to support executive-level decision making
Create and configure automated workflows using Power Apps and Power Automate to enhance user experience and operational efficiency
Collaborate with stakeholders to gather business requirements, document user needs, and translate them into technical specifications
Provide technical support and troubleshooting for Power Platform applications, workflows, and dashboards
Integrate Power Platform solutions with O365 services including SharePoint, Teams, and external databases
Ensure solutions adhere to government security standards, compliance policies, and best practices
Conduct user training and create comprehensive documentation to support solution adoption
Monitor and resolve issues to ensure reliability, functionality, and performance of deployed solutions
Identify opportunities for continuous improvement, workflow optimization, and automation of repetitive tasks
Stay current on Power Platform updates, security enhancements, and compliance protocols
Requirements
U.S. Citizenship and ability to obtain a security clearance
Bachelor's degree in computer science, engineering, mathematics, science, or technical field
5+ years of IT support experience with at least 1 year of advanced O365 experience
Demonstrated experience with Power BI dashboard development and data visualization
Experience with Power Apps and Power Automate workflow development
Strong communication skills with ability to work with stakeholders and leadership at all levels
Ability to work independently with keen attention to detail
Experience with data integration and management across multiple platforms
Knowledge of security standards and compliance requirements for government systems
Preferred: Living within commuting distance to San Antonio, TX
Preferred: Active security clearance
Preferred: Master's degree in technical field
Preferred: Experience with Microsoft Azure Active Directory
Preferred: At least two Microsoft 365 certifications (Endpoint Administrator, Messaging Administrator, Security Administrator, Modern Desktop Administrator, Developer Associate, Teams Administrator, Identity and Access Administrator, or Information Protection and Compliance Administrator)
Preferred: Experience supporting DoD or defense contractor environments
Preferred: Background in advanced analytics or business intelligence
Preferred: Experience with SharePoint integration and Teams collaboration tools
Preferred: Proven track record of meeting deadlines in fast-paced, critical support environments
Preferred: Experience training end users on technical solutions