Practice Manager
GN Group
Housing Navigator, Case Manager
Zócalo Health
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $30 - $31 per hour
Job Level
JuniorMid-Level
About the role
- Conduct housing assessment to identify preferences and barriers related to successful tenancy
- Work with members to develop individualized housing support plans based on housing assessments
- Search for and present housing options to members
- Build relationships with local landlords and property managers
- Assist in securing housing through application completion and documentation gathering
- Provide guidance, resources, and referrals as needed
- Educate members on Landlord/Tenants rights
- Assist with benefits advocacy, including assistance with obtaining identification and documentation for SSI eligibility, and support with SSI application process
- Identify and secure rent subsidy resources (Section 8, state and local assistance programs)
- Source funding for one-time expenses (security deposits, moving costs, adaptive aids)
- Communicate and advocate with landlords on behalf of members
- Assist with arranging for and supporting the details of the move
- Establish housing retention procedures and develop housing support crisis plans
- Conduct health & safety home visits, including unit habitability inspections
- Early intervention services that identify potential behaviors that may jeopardize a member’s housing, such as: late rental payments, hoarding, substance use, and other lease violations
- Collaborate and provide linkage to community resources to prevent eviction when member’s housing is potentially jeopardized
- Monitor and track member progress through the housing process
- Maintain detailed documentation of all member interactions and outcomes
Requirements
- Bilingual English/Spanish required
- 2+ years experience in housing navigation or case management
- Knowledge of local housing markets and housing assistance programs
- Familiarity with housing regulations and tenant rights
- Strong interpersonal and advocacy skills
- Experience working with vulnerable populations
- Within commuting distance of Monterey County
Benefits
- Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company
- Comprehensive benefits (medical/dental/vision)
- Generous home office stipend
- Competitive compensation
- Generous PTO policy including 6 paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
housing assessmentindividualized housing support plansapplication completiondocumentation gatheringbenefits advocacySSI application processrent subsidy resourcesunit habitability inspectionscrisis planscommunity resource linkage
Soft skills
interpersonal skillsadvocacy skillsrelationship buildingcommunication skillscollaborationproblem-solvingorganizational skillsempathycultural competencymonitoring and tracking
