YDUQS

Administrative Assistant

• Perform operational reconciliations of incoming receipts from cards, boleto and PIX.
• Support daily and monthly bank reconciliation by reviewing bank statements and reports.
• Verify amounts, dates and identifiers of receipts.
• Identify simple discrepancies between the system, bank statements and acquirer reports, reporting them to the area manager.
• Update operational controls and tracking spreadsheets for receipts.
• Assist in updating the operational cash flow (realized amounts).
• Organize receipts, reports and supporting documents for reconciliations.
• Carry out routine daily Treasury activities following the area’s defined guidelines and procedures.

Administrative Assistant I – Treasury

• Perform high-volume, complex financial reconciliations involving: Cards (fees, settlement periods, cancellations and operational adjustments), Boleto (bank slip), Pix (instant payments) and Financing.
• Perform full bank reconciliations, ensuring alignment between the system, bank statements and internal controls.
• Identify and resolve operational discrepancies, making appropriate adjustments as directed by supervision.
• Maintain up-to-date records of receivables for the group’s companies.
• Support monitoring of operational cash flow, ensuring accurate updating of realized amounts.
• Serve as a technical support point for day-to-day Treasury operational requests.
• Support the monthly financial close, ensuring reconciliations are completed on time.
• Liaise with internal departments to clarify financial information, as needed.

Administrative Assistant III – Treasury

Pricing Analyst

• Maintain ongoing interface with partner areas (such as Media, Sales, and Product) to align strategies and ensure smooth communication.
• Support the analysis of student recruitment data to identify trends and opportunities for improvement.
• Monitor key performance indicators across the entire recruitment funnel.
• Assist in preparing reports and presentations for partner teams and leadership.
• Contribute to generating insights and recommendations to optimize results.

Commercial Analyst (Mid-level) – Partner Operations

• Atuar no Canal Voz, atendendo Polos Parceiros com foco em excelência, garantindo aderência aos processos institucionais e suporte assertivo em temas operacionais e da jornada do aluno.
• Conduzir atendimentos com comunicação clara, empatia e diagnóstico eficaz, assegurando solução correta, registro preciso e direcionamento adequado dos casos.
• Demonstrar comprometimento com aprendizado contínuo, evolução técnica e excelência no atendimento.
• Cumprir os pilares de Qualidade e Produtividade, com foco em indicadores como Disponibilidade, Pesquisa de Satisfação, Solução Eficaz, Tempo de Atendimento.
• Estimular a autonomia dos Polos por meio do direcionamento ao Portal Conexão Polos e boas práticas de uso dos processos e ferramentas.
• Realizar submissão estruturada de casos críticos para BackOffice, garantindo continuidade e fluidez no atendimento.

Administrative Assistant I – Treasury

Administrative Assistant III – Treasury

Commercial Analyst (Mid-level) – Partner Operations

Assistente Administrativo II – Exclusiva para Pessoas com Deficiência