Xylem

Sales

• Develop and implement strategic sales plans to achieve company goals and objectives
• Analyze market trends and customer needs to identify new sales opportunities
• Set sales targets and monitor team performance to ensure targets are met
• Create and maintain sales budget and forecast reports
• Build and maintain strong relationships with key customers and partners
• Monitor customer satisfaction and address any issues or concerns in a timely manner
• Identify and develop new business opportunities with existing and potential customers
• Collaborate with marketing and customer service teams to enhance the overall customer experience
• Track and analyze sales data to identify trends and opportunities for improvement
• Prepare and present sales reports and forecasts to senior management
• Monitor competitor activity and market trends to adjust sales strategies as needed
• Utilize CRM software to manage and track customer interactions and sales activities
• Stay up-to-date with industry developments and market trends
• Thoroughly understand company products and services to effectively communicate their value to customers
• Train team members on new products and sales techniques to improve their knowledge and skills
• Participate in product development and provide feedback from the sales team perspective.
• Lead and manage a team, providing guidance, feedback, and support.
• Set goals and KPIs for team members and monitor performance.
• Foster a positive and collaborative work environment.
• Develop and implement training programs to keep team members updated on trends and strategies.

Sales Manager

Mechanical Engineer

• Develop long term goals and objectives for the Mechanical Engineering department
• Identify and prioritize projects and initiatives to achieve departmental goals
• Monitor industry trends and anticipate potential challenges or opportunities
• Plan, execute, and oversee projects related to process optimization, product development, and equipment upgrades
• Establish project timelines, budgets, and deliverables
• Maintain regular communication with upper management to provide updates on departmental performance and projects

Senior Mechanical Engineer

Business Development Rep

• Develop and implement sales strategies to achieve revenue targets for water utility software solutions.
• Identify new business opportunities and establish relationships with water utilities, municipalities, and government agencies.
• Conduct client presentations, product demonstrations, and solution workshops.
• Understand customer pain points and propose tailored solutions to meet operational and regulatory needs.
• Build and maintain a robust sales pipeline using CRM tools.
• Track and report on sales performance, forecasts, and market trends.
• Work closely with product, marketing, and technical teams to ensure alignment on customer requirements.
• Provide feedback to product development teams based on market insights.
• Lead proposal development, pricing discussions, and contract negotiations.

Senior Manager, Business Development – Digital

Full-stack Engineer

• Part design, material selection, design analysis, design documentation.
• Product design, development, testing, validation/qualification.
• Lead product troubleshooting, failure analysis, and root cause analysis.
• Steer projects or sub projects including timelines and budgets and work in an interdisciplinary team.
• Lead and guide engineers/technicians priority, workload, technical understanding.
• Write Standard Operating Procedures SOPs, test plans, and reports.
• Optimize designs for cost, manufacturability, and reliability/performance.
• Support customer return root cause analysis and qualification tests.

R&D Product Engineer III

Customer Support

• Process product and service orders via direct customer contact or sales input
• Monitor and maintain order backlog; communicate proactively about order status and changes
• Coordinate with operations, finance, and shipping teams to ensure accurate delivery timelines
• Maintain customer files with contracts, quotes, and relevant documentation
• Investigate and resolve billing disputes in coordination with A/R collections team
• Provide product availability, pricing, and formal quotations
• Support sales teams and customers with both pre- and post-order needs
• Provide backup coverage within the team and across departments as needed
• Participate in new initiatives and contribute to process improvements

Customer Support Specialist

Field Engineer

• Installation, service, and maintenance of water purification equipment
• Utilize a company service vehicle
• Specific training will be provided
• Willing to train the right person, but candidates with valid driving license and previous technical/mechanical/plumbing experience are encouraged to apply
• General day shift hours with overtime opportunities and compensated on-call rotation with occasional afternoons/weekends

Sales Manager

Senior Mechanical Engineer

Senior Manager, Business Development – Digital

R&D Product Engineer III

Customer Support Specialist

Field Service Technician