Director – Events Management Strategy
Veeva Systems
Event Registration Manager
WTWH Media LLC
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $62,000 - $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage registration platforms using Cvent
- Optimize attendee registration process, including the buildout and management of clean and consistent registration sites
- Ensure compliance with data protection
- Coordinate pre- and post-event attendee communication
- Provide outstanding frontline customer service to event attendees
- Manage housing bureau or hotel room block and attendee peripherals
- Support event data analysis and reporting post-event
- Partner with Cvent for deployment of OA 360
- Coordinate with Event Operations for temporary staff sourcing, scheduling and onsite management
- Coordinate with Marketing on design and launch of event app
- Serve as point of contact for weekly pacing reports, e.g., registration and room block
- Travel onsite to live events, estimate 8-10 times per year
Requirements
- Bachelor’s degree in hospitality, communication or related field
- 4+ years relevant events experience in a client/customer facing role
- Experience with CVENT or other event management software
- High-level proficiency with Microsoft Office applications
- Ability to successfully lead multiple concurrent projects, solve problems, and consistently meet deadlines with minimal supervision (individually and on teams)
- Excellent customer service skills, and the ability to work effectively in a high-pressure environment
- Superior attention to detail, the ability to create procedures, and a desire for accuracy in job performance
- Excellent verbal and written communications skills
Benefits
- Competitive salary and remote work environment
- Premium medical, dental, vision and other health plans – you choose what fits your needs
- Full vested 401(k) match to help you prepare for your retirement future
- Generous paid time off, including vacation, sick, float, bereavement, 12 office holidays and flexible working hours
- Supportive work/life balance and paid parental leave
- Dynamic, dedicated, fun and hard-working environment
- Collaborative work environment in a growing market, consistently ranked as a Top Workplace and included on the Forbes 5000 Fastest Growing Companies for 5+ years
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
event managementdata analysisregistration process optimizationproject managementdata protection compliance
Soft skills
customer serviceproblem-solvingattention to detailcommunicationteam leadership
