Project Manager I, Support Operations
Kroll
PMP
Business Operations Project Manager
WS Development
full-time
Posted on:
Origin: • 🇺🇸 United States • Massachusetts
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
PMP
About the role
- Manage mission-critical cross-functional projects from initiation to completion, ensuring milestones are met on schedule and within scope.
- Define and manage project scope, timelines, budgets, and staffing; develop and oversee business cases and report on actual spend against budget.
- Proactively identify and mitigate obstacles and risks to ensure project continuity and quality.
- Lead internal communication, documentation, training, and post-rollout adoption monitoring for assigned projects.
- Develop and manage detailed project plans, timelines, deliverables, and resource requirements.
- Create and maintain project documentation including process workflows, communication plans, training materials, and status updates.
- Facilitate project team meetings, prepare agendas, record minutes, track action items, and ensure accountability.
- Provide regular project updates to stakeholders, including senior leadership, and promote project management standards and best practices.
- Perform additional responsibilities as assigned by the VP, Internal Projects and other team members.
- Report directly to the VP, Internal Projects.
Requirements
- Minimum of 4 years of project management experience.
- Bachelor’s degree in business administration, project management, or a related field.
- Proficiency with project management tools (e.g., Monday.com, Wrike) and Microsoft Office suite (Outlook, PowerPoint, Excel, Word).
- PMP or similar project management certification a plus but not required.
- Proven ability to manage multiple concurrent projects and effectively communicate with all levels of the organization, including senior leadership.
- Strong interpersonal and communication skills, with a collaborative and customer-centric approach.
- Demonstrated ability to facilitate meetings with diverse stakeholder groups and align teams toward common goals.
- Background in real estate and/or retail industries is a plus but not required.
- Experience with SharePoint and Power BI is a plus, but not mandatory.
- Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future.
