WS Development

Manager

• Overall responsibility for achieving excellence in the day to day operations of The Street Chestnut Hill
• Oversight and ownership of general budget, supporting the business plan, and thinking like a fiduciary
• Lead regular activities of the center including brand management, marketing, operations, customer service, sales and administrative management
• Build and manage external partnerships, including those with tenants, customers, the community, the government and financial partners
• Actively consider the consumer and identify leads for Leasing; partner with Leasing to attract, retain, and grow tenants
• Partner with Construction and Development to improve the property and continually focus on customer experience (parking, services, amenities, public spaces, art)
• Assist with tenant fit outs, tenant marketing and staggered openings at 27 Boylston and ensure tenant integration into the property and community
• Build and drive strategic brand partnerships, resulting in incremental revenue and added-value experiences for guests
• Manage property finances within context of performance; prepare and manage budget and evaluate financial trade-offs
• Juggle a large workload with a focus on impact vs effort and ROI
• Develop and participate in a proactive MOD plan for the center
• Report to a regional Director of Asset Strategy and Experience
• Direct reports include a Marketing lead, Assistant Marketing Manager, Operations lead, Maintenance Technician, and Property Coordinator

General Manager