Director of Product Design
Deepgram
General Manager
WS Development
full-time
Posted on:
Origin: • 🇺🇸 United States • Massachusetts
Visit company websiteJob Level
SeniorLead
About the role
- Overall responsibility for achieving excellence in the day to day operations of The Street Chestnut Hill
- Oversight and ownership of general budget, supporting the business plan, and thinking like a fiduciary
- Lead regular activities of the center including brand management, marketing, operations, customer service, sales and administrative management
- Build and manage external partnerships, including those with tenants, customers, the community, the government and financial partners
- Actively consider the consumer and identify leads for Leasing; partner with Leasing to attract, retain, and grow tenants
- Partner with Construction and Development to improve the property and continually focus on customer experience (parking, services, amenities, public spaces, art)
- Assist with tenant fit outs, tenant marketing and staggered openings at 27 Boylston and ensure tenant integration into the property and community
- Build and drive strategic brand partnerships, resulting in incremental revenue and added-value experiences for guests
- Manage property finances within context of performance; prepare and manage budget and evaluate financial trade-offs
- Juggle a large workload with a focus on impact vs effort and ROI
- Develop and participate in a proactive MOD plan for the center
- Report to a regional Director of Asset Strategy and Experience
- Direct reports include a Marketing lead, Assistant Marketing Manager, Operations lead, Maintenance Technician, and Property Coordinator
Requirements
- Experience-centric mindset
- Enthusiasm, curiosity, entrepreneurial initiative, and a strong work ethic
- A people-person who enjoys developing people, growing relationships and collaboration
- Ability to provide both strategic guidance and day-to-day tactical direction on a wide variety of operational and marketing-related matters
- Strong organizational skills
- Salesmanship and passion
- Clear, concise communication skills
- Desire to work hard & with a strong sense of urgency
- Can-do, optimistic attitude
- Orientation toward innovation and trying new things
- Consistent focus on optimization and improvement (both self-improvement and the work)
- High ethical standards and integrity
- Proficiency in computer skills, including Microsoft Office, Word, Excel and Outlook
- Experience leading a cross-functional team towards productive, shared outcomes
- Ability to handle multiple projects simultaneously
- Comfort with ambiguity and adaptability to change
- College degree required (MBA or other advanced degree preferred)
- 7+ years experience in retail property management, retail, consumer goods, hospitality, marketing or a service industry preferred
- Experience working in a fast-paced, rapidly evolving workplace
- Demonstrated success as a proven leader, passionate about hiring, leading, and developing people
