Workday

Director

• Manage change projects within the organisation, ensuring that they are delivered on time, within scope, budget, and to the required quality standards.
• Develop and manage project plans that outline the scope, objectives, timelines, and resource requirements for change projects.
• Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about project progress and that their needs and expectations are being met.
• Management of project teams, ensuring that they are properly resourced and that they have the necessary skills and expertise to deliver on project objectives.
• Management of project budgets, ensuring that projects are delivered within the agreed budget.
• Creation of reports on project progress to ensure that proposed solutions are delivered on time and within budget.
• Management of project risks, ensuring that risk, assumptions, issues and dependencies are identified, assessed, and mitigated as necessary.
• Facilitation of change management activities, including training and communication, to ensure that change projects are successfully implemented and embedded in the organisation.

Programme Director

Product Designer

• Lead and facilitate human-centred design excellence as part of the BUK Pod transformation strategy.
• Deliver high-quality insight and design outputs across all practice disciplines.
• Build a culture that understands the value of customer-focused, human-centric design.
• Evaluate programme or product risks to mitigate potential risks through iterative design and testing.
• Test designs and experience through prototypes with target customers and colleagues.

Insight & Design Lead

Project Manager

• Focused on delivering individual projects, ensuring completion within scope, time, and budget.
• Manages a single project with specific, defined objectives, deadlines, and deliverables.
• Operates more tactically, focusing on day-to-day management of resources, schedules, and deliverables.
• Primarily manages stakeholders related to their specific project, ensuring communication and expectations are clear.
• Manages risks and issues specific to their project and works to mitigate them.
• Ensures the project team has the necessary skills, tools, and time to complete the work.
• Focuses on managing the budget of their specific project, ensuring it is completed within financial constraints.
• Manages changes that directly impact the project, including scope changes, timelines, or resource adjustments.
• Engages in complex analysis of data to solve problems creatively and effectively.

BPL Project Manager

Financial Crime

• Act as a Subject Matter Expert (SME) for Banking, Markets and Payments Clearing clients, including Correspondent Banks, Payment Service Providers and E-money institutions
• Support the management of financial crime risks within the client segment, leveraging Enhanced Due Diligence (EDD), transactional analysis and data-driven insights to identify and mitigate potential threats
• Provide insightful analysis on emerging risks and trends to senior stakeholders, contributing to the assessment of financial crime implications across portfolios
• Leverage organisational data (e.g. RFIs, SARs, client information) to support risk-based decision making and advisory outcomes
• Identify, coordinate and escalate financial crime issues through established governance channels, ensuring timely and appropriate visibility and resolution

Financial Crime KYC Advisory

Risk

• Support the Risk Function in delivering its objective of safeguarding the bank's financial and operational stability by proactively identifying, assessing, mitigating, and monitoring risks across various business units and activities.
• Development of strategic direction for risk, including the implementation of up-to-date methodologies and processes.
• Management of the risk department, including oversight of risk colleagues and their performance, implementation of risk priorities and objectives, oversight of department efficiency and effectiveness.
• Relationship management of risk stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third-party services.
• Adherence to the Risk policy, standards and frameworks, and maintaining a robust control environment.
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking.

Technology Risk – Control Lead

• Support the Risk Function in delivering its objective of safeguarding the bank's financial and operational stability by proactively identifying, assessing, mitigating, and monitoring risks across various business units and activities
• Development of strategic direction for risk, including the implementation of up-to-date methodologies and processes
• Management of the risk department, including oversight of risk colleagues and their performance, implementation of risk priorities and objectives, oversight of department efficiency and effectiveness
• Relationship management of risk stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third-party services
• Adherence to the Risk policy, standards and frameworks, and maintaining a robust control environment
• Advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness
• Collaborate closely with other functions / business divisions
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function
• Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues
• Identify ways to mitigate risk and developing new policies / procedures in support of the control and governance agenda
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively
• Influence or convince stakeholders to achieve outcomes.

Technology Risk & Control Specialist

Cloud Engineer

• Build and maintain the systems that collect, store, process, and analyse data
• Design and implement data warehouses and data lakes that manage appropriate data volumes and adhere to security measures
• Develop processing and analysis algorithms fit for intended data complexity
• Collaborate with data scientists to build and deploy machine learning models
• Advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness
• Lead a team performing complex tasks, set objectives, and coach employees

Cloud Data Architect

Manager

• Provide operating and administrative support to senior leaders
• Implement Target Operating Model
• Support operational efficiency
• Manage people plan and talent development
• Communication with internal and external stakeholders

Wealth Management Business Delivery Manager

ServiceNow

• Design, develop and improve software for business, platform, and technology capabilities.
• Development and delivery of high-quality software solutions.
• Ensure that code is scalable, maintainable, and optimized for performance.
• Cross-functional collaboration with product managers, designers, and engineers.
• Implement effective unit testing practices to ensure proper code design, readability, and reliability.
• Collaborate with colleagues to promote a culture of code quality and knowledge sharing.
• Stay informed of industry technology trends and innovations.

ServiceNow Developer

General

• Design and implement programmes and initiatives for employee development
• Collaborate with HR and hiring managers on development needs
• Manage onboarding programmes and training materials
• Analyze data to measure programme success
• Develop coaching and mentoring programmes

Wealth Management Academy Coordinator

Scrum Master

• Guide teams and leaders on Agile principles, practices, tools, and methodologies in alignment to the Business Unit’s strategic needs and delivering value to the client / customers
• Coach and Develop colleagues to embed Agile ways of working, championing an Agile mindset and behaviors to drive cultural change
• Help teams identify and address impediments to Agile execution and foster a culture of collaboration, innovation, and continuous learning
• Use data and metrics to identify opportunities for improvement and growth
• Collaborate with other Agile Coaches, share best practice and contribute to a network of Agile champions across Business Units
• Own the Agile coaching strategy to continually improve maturity levels across the organisation by embedding best practices.

Agile Master Coach

Customer Support

• provide exceptional customer service through chat, email, and phone
• resolve more complex customer inquiries related to banking products
• collaborate with internal teams for customer care processes
• develop and implement customer care procedures for efficiency

Senior Customer Service Advisor

Client Partner

• Join a high‑performing procurement team, working across a broad portfolio of strategic initiatives including acquisition activity, major change programmes, and cost optimisation efforts.
• Operate across the team with flexibility, supporting priority engagements and driving delivery across multiple workstreams in a dynamic, fast‑paced environment.
• Play a key role in leading and supporting procurement‑led programmes, bringing strong sourcing or Third‑Party Risk Management expertise, while partnering with senior stakeholders across the business.
• Navigate complexity, influence at senior levels, and contribute to the delivery of transformation outcomes across procurement and wider business initiatives.

Procurement Client Partner

Account Manager

• Establish and nurture profitable partnerships with corporate and individual clients
• Manage client relationships to support financial goals and analysis of data
• Research and understand client's industry trends to inform strategic recommendations
• Design customized solutions incorporating bank's products and services
• Communicate value propositions and negotiate beneficial terms
• Provide guidance for financial decisions and investment advice
• Assess financial, legal, and operational risks
• Document client interactions for transparency and auditability
• Monitor client satisfaction and revenue generated

Business Relationship Manager

AI Engineer

• Drive technical excellence and innovation
• Lead design and implementation of software solutions
• Provide mentorship and expertise to engineering teams
• Align technical decisions with business goals
• Collaborate with cross-functional teams