Workable

Residential Security Agent

Workable

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $40 per hour

Job Level

Mid-LevelSenior

About the role

  • Full-time position in San Anselmo, CA only.
  • Responsible for the safety and security of personnel, assets, facilities and information at the company and private estate.
  • Monitor access control, video surveillance (CCTV) and alarm systems.
  • Respond to security-related incidents, medical crises, safety incidents, natural disasters and other emergencies; dispatch security officers, police, fire, EMS and other services as required.
  • Constantly tour, observe, and maintain perimeter security of the property and provide a physical presence at all times.
  • Investigate incidents, escalate situations to the Security Operations Center (SOC), and file incident reports.
  • Process and distribute information including phone calls, notifications, email, intranet items, service requests, shift activity logs and incident reports.
  • Patrol property perimeter and monitor/test intrusion and other alarm systems at multiple locations.
  • Assist shift supervisors in deployment of security personnel and security personnel activities.
  • Document and investigate security events and incidents and report safety concerns both verbally and in writing.
  • Build and maintain effective communication and relationships with co-workers, staff, subcontractors, vendors and guests.
  • Communicate via radio, telephone, email and in-person.
  • Participate in training and certification programs and be familiar with security operations manuals, post orders, policies and procedures.
  • Use Microsoft Word, Excel and PowerPoint and operate computer systems effectively.
  • Remain flexible to changing environments, multi-task, and work effectively under pressure while maintaining professionalism, privacy and confidentiality.
  • May be required to work nights, weekends, holidays, outdoors and travel domestically and internationally.

Requirements

  • Minimum of a high school diploma.
  • Minimum 5 years of prior security, military or law enforcement background with 2 years of supervisory experience.
  • Possess strong computer skills and demonstrate the ability to effectively operate and manage security tools and processes, including access control, intrusion alarm systems, CCTV, and communications equipment.
  • Must have a current CCW permit
  • Outstanding interpersonal and communications skills in both written and verbal formats
  • Ability to work in a team-oriented environment and independently
  • Neat and professional appearance
  • Friendly and professional demeanor
  • Ability to provide quality customer service
  • Requires the ability to walk up to 2 miles and 3 flights of stairs
  • Ability to sit at a computer for 80% of the day
  • Standing as needed
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