Coach / Operations Manager Trainee
Walmart
Coach / Operations Manager Trainee
Walmart
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $31 - $38 per hour
Job Level
Entry Level
About the role
- Lead and develop store teams by teaching, training, actively listening to associates, touring stores and providing feedback (Tour-to-Teach).
- Communicate and collaborate with all levels of associates regarding store operations, technology, business initiatives, merchandising and company direction.
- Introduce and lead company change efforts, provide clear expectations and guidance to implement business solutions and communicate business objectives to teams.
- Model and demonstrate exceptional customer service standards using the One Best Way (OBW) service model; manage and support customer service initiatives and resolve customer needs, complaints and issues.
- Drive financial performance and sales by reviewing P&L statements, assisting in budgeting, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow and operational processes.
- Develop and implement action plans to mitigate shrink, ensure sales and profit goals, and provide process improvement leadership.
- Provide supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset.
- Coordinate, complete and oversee job-related activities by developing relationships with stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability and measuring progress.
- Ensure compliance with company policies and procedures, support company mission, values and standards of ethics and integrity, and implement related action plans.
- Promote Walmart leadership behaviors: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence.
Requirements
- 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
- For facilities that sell firearms: successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training may be required.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
- Preferred: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Preferred: Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- Preferred: General work experience supervising 5 or more direct reports including responsibility for performance management, mentoring, hiring, and firing.
- Must adhere to Walmart's drug-free workplace policy and no tolerance policy regarding illegal drugs and alcohol on the job.
